Norton House Hotel & Spa, Edinburgh

HK

Heather Kneebone

5/5Google· 3 months ago

We had the most amazing wedding day at Norton House and we couldn't have asked for a better venue. From the beginning of the planning process right through to the day itself, we felt completely supported by the team. The food was absolutely delicious, and so many of our guests complimented it throughout the day. A special thank you to David, who was amazing. He helped everything run so smoothly. The rooms were beautiful and perfect for us and our guests and the spa is great! Thank you to everyone!

N

NicB7737

4/5Tripadvisor· a month ago

Booked the sumptuous spa overnight stay with afternoon tea and dinner voucher. The spa was welcoming, impeccably clean and with good facilities. The treatment was outstanding and the therapist was friendly, knowledgeable and made sure I was comfortable. Afternoon tea was nice but not amazing. A bit sparse in comparison to others. The pool was cold but a good size. The hydro pool was amazing. Relaxation area I thoroughly recommend. We were shown to our room (deluxe double) and we were delighted. Huge, decorated beautifully, decent and clean bathroom and lovely balcony area. Bed was very comfortable. Robes and slippers, water etc included. Loved the room…views were incredible. Drinks prior to dinner were pricey and difficult to find seating. Busy area. Dinner was on the expensive side however quality and presentation were good, just not a lot on the plate. Cheese plate pricey for what was delivered. Breakfast was a buffet plus menu choice. Catered for all tastes however the cooked breakfast was a little lacklustre. Cost of the experience was expensive however it was a special occasion and we enjoyed our stay. Disappointing that the tourist levy was not included in the price and was added at checkout with no warning that this is an additional charge after booking and paying prior to staying.

TM

Trip.com Member

5/5Trip.com· 10 months ago

Excellent location near Edinburgh Airport but feels in the countryside and has some excellent viewpoints. Food in Brasserie was excellent with  delicious fresh own- grown herbs. Rooms were modernised,  comfortable and clean .Beautiful pool and spa facilities.

AH

Annie Hodges

5/5Google· Edited 9 months ago

We had the pleasure of staying at Norton House to celebrate Hogmanay 2025 and welcome in the New Year, and the experience was truly memorable from start to finish. Check-in was flawless and genuinely welcoming, setting the tone for a wonderful stay. The staff throughout were attentive, friendly and professional, always present without ever being intrusive. On arriving at our room, we were delighted to find an incredible Hogmanay hamper waiting for us. This thoughtful touch was very much appreciated and we are looking forward to enjoying all the traditional Scottish treats it included. Dinner was outstanding. We enjoyed a beautifully cooked Chateaubriand steak paired with red wine and champagne, all served with impeccable care and attention. Families are clearly well considered here too, with a varied and smart children’s menu and fun mocktails that made the experience special for younger guests. The dinner service was exceptional, relaxed yet refined. Later, the atmosphere in the pub was simply perfect, with a guitarist softly crooning in the background, creating a soulful and deeply relaxing end to the evening. Norton House delivered a Hogmanay celebration that felt both special and effortless. A wonderful place to mark such an occasion, and we would happily return.

MF

M Fisher

5/5Google· 2 months ago

Great experience at the spa at Norton House. Dani was fabulous! She really made me feel at ease and gave one of the best professional back massages I've had (and I can be very particular!) The spa facilities are 5* and staff are friendly and very helpful. I also enjoyed a small walk around the grounds after, the location is beautiful and very peaceful. Left feeling reinvigorated for the day ahead!

R

Roam64209546675

5/5Tripadvisor· 2 months ago

Return visit to the Spa with my daughter, so in law and my 10 month old grand daughter.|Such a lovely day together.|My daughter and I had the Spa experience, we all had lunch and the my daughter and I had a treatment.|Nothing was too much for all the staff. |They were welcoming, attentive and kind. |My grand daughter was welcome to join my daughter and I in the pool until 11am which was delightful. |The pool area was clean and tidy.|The pool itself was a wee bit on the cool side, that’s just for me though. |The pool and all Spa area was quiet. |Light lunch was delicious. Varied menu and reasonably priced. |Our treatments ended a perfect day. The staff were wonderful.

GP

geoff pearce

3/5Google· 4 months ago

Very large hotel complex close to Edinburgh Airport. Lovely and extensive grounds ideal for a stroll. Common areas in hotel felt smart and the staff were all very helpful and friendly. Our room was rather tired in places and very hot. Particularly the bathroom. The breakfast was good with a wide choice of options. On our last day we had a takeout breakfast which was very poor and binned by most of our companions.

H

hazelpO9881YF

3/5Tripadvisor· 2 months ago

Our afternoon was very disappointing. Whilst the hotel is beautiful, and room we ate in was lovely, the food was nice but just not a lot of it. We got 4 small finger sandwiches and a very small roll, 1 single croquette which was the size of a cocktail sausage, 2 scones and 5 small cakes. No savouries or cream cakes.