Novotel Edinburgh Centre

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Osama Al khatib

4/5Google· 2 months ago

We booked a family room with a king bed and a sofa bed. The room itself was comfortable and met our needs. However, the bathroom layout was quite unusual. The toilet was extremely small, and the washbasin was located separately, meaning you have to leave the toilet and walk into the room to wash your hands. Housekeeping was also limited, with the room cleaned only once every three days rather than daily. There was no bell service either, so guests need to handle their own luggage. Breakfast was fairly basic and offered limited variety. There was no omelette station or freshly cooked egg options. Only fried eggs were available on the buffet, while boiled eggs had to be requested separately. On the positive side, the self-service waffle machine was a great addition and was a hit with the family. Coming from the Middle East, I found the overall level of service to be well below the standards we’re used to, including at other hotels within the same chain. That said, the location was excellent—just a short walk from the Old Town, making it very convenient for sightseeing.

MM

Mohamed Matheen

5/5Google· 3 months ago

We had a wonderful stay at Novotel Edinburgh. The hotel was comfortable, clean, and in a great location for exploring the city. A special thank you to Mr. Massino for his outstanding service. He was exceptionally friendly, professional, and provided us with clear advice and helpful recommendations throughout our stay. We truly appreciate his hospitality and highly recommend this hotel.

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Andreyevich

5/5Tripadvisor· a month ago

We enjoyed our 4 night stay during the Fringe Festival. We have stayed at more expensive and pretentious hotels in this city but this hotel to be far superior. The location is also good especially for Fringe events at the university and indeed in the Old Town.|Our 'standard' room which was very comfortable and clean. A desk one can actually write on. The lay out of the bathroom and separate lavatory is good. The entire hotel is clean and one gets the impression of it being well-run.|The buffet breakfast is plentiful, well-stocked and offers a great variety of hot food, bread, pastries, fruit, cereals, yogurt, nuts etc. and even waffles. Unusually for us, we dined in at the hotel every evening during our four night stay. We particularly enjoyed the salmon fillets with a delicious sauce, not to mention the puddings. The restaurant manager looked after us and all the staff are helpful. |I very much enjoyed swimming in the pool every day and also the sauna. This area is also spotlessly clean.

TM

Trip.com Member

5/5Trip.com· 4 months ago

Without doubt, this was one of our finest hotel stays in recent memory. From the moment we arrived, Novotel Edinburgh set the tone with a level of warmth and professionalism that genuinely stood out. The staff were incredibly helpful throughout and what really demonstrated this was a small but telling moment: we lost our key card during the stay, and it was replaced immediately, without any fuss or inconvenience whatsoever. It's the kind of effortless service that puts you completely at ease, and it's something you remember long after checkout.The breakfast deserves a special mention — it was simply top notch. The spread was so good that holding back was near impossible, and it's the kind of breakfast that makes you actually look forward to the morning. Freshly prepared, well-stocked, and served with care — it's one of the best hotel breakfasts we've had.The location is outstanding. Sitting just a mile from Edinburgh Castle, you're right in the heart of one of the most iconic cities in the UK. Public transport couldn't be more convenient either  buses are accessible right behind the hotel, making it incredibly easy to get around the city without needing a car at all.The one area that needs addressing is parking. The hotel's own car park is frequently full, which meant we had to use the nearby NCP instead. To the hotel's credit, they did provide a discount for the NCP - a thoughtful gesture that softened the inconvenience. However, it's worth noting for electric vehicle drivers: the EV charging at the NCP is painfully slow, so factor that into your plans if you're arriving in an electric car. A heads-up from the hotel at check-in would go a long way.Parking frustrations aside, Novotel Edinburgh is a brilliant base for exploring the city - exceptional staff, an unmissable breakfast, and a location that's hard to beat. We'd return without hesitation.

VP

V P

5/5Google· 2 months ago

This hotel pleasantly surprised me. Breakfast is great kids eat free. There’s also a swimming pool which seems very well kept up although I didn’t get a chance to swim in it. I thought it was amazing for Scotland. The bar was the highlight. Live music with amazing artists in the evening kept us entertained Family 👨‍👩‍👧‍👦 and All. Madeline and Sofiia are bartenders, who took care of the family and were super friendly. Absolute superstars. I recommend this hotel 10 days out of 10 for a family friendly stay.

KP

Kate Palmer

5/5Google· 2 months ago

I was a little worried after some reviews… Location fabulous- a short walk to grass market. Lovely food venues Reception staff - can’t do enough- extremely helpful Room - clean and spacious. 2 adults / 2 kids… sofa bed pull out. Prefer 2 double beds but this a preference. Bathroom as others said is weird. Toilet is separate with no sink. The glass door to shower you can see through 🤣 But it was clean and can’t ask more than that! Breakfast- perfectly stocked! Hot food, toast, fruit, bagels, waffle machine, GF section. I am dairy intolerant- they got me a vegan spread, they went through everything I could and couldn’t eat. Ran out of time for the pool 😩 If in doubt book! Lovely experience.

DV

Deniz Vural

5/5Google· 4 months ago

We had a great stay at the Novotel! The rooms were tidy and spacious for a family of 3. The breakfast has everything you need and the fruit and veg are fresh as! I can also highly recommend „the tap“ restaurant at the hotel: we’ve had the fish and chips as well as the red pepper hummus and it was amazing! Ackthan and all of the other employees are super family-friendly and helpful and have given us great tips on places to go with our 1 y.o. We’re looking forward to our next visit at the Novotel. Thank you!

BB

Bryan B.

5/5Google· 4 months ago

Very nice hotel. Check-in was easy, theres a bar/restaurant right next to the lobby. Location is great about a 25 minute walk to most things you’d want to see/train station. Also was the largest room we had during our visit to the UK. Housekeeping came daily which was a major plus Overall no complaints, enjoyed our time here in Edinburgh . Thanks for a pleasant stay ! -Bryan B. (hotel guest)