The Balmoral Hotel

1

152arminz

5/5Tripadvisor· 3 weeks ago

My wife and I had the pleasure of spending five nights at The Balmoral in Edinburgh, and from the very beginning, we felt truly at home.|The location is simply perfect, but what makes this hotel truly special are its people. The staff throughout the hotel were exceptionally friendly, warm and authentic. It is this genuine hospitality that creates such a wonderful atmosphere and makes you feel genuinely welcome and comfortable.|Our room was spacious, elegant and classically styled, with everything we could have wished for. Housekeeping was excellent – discreet, attentive and always perfectly timed. Everything was immaculate throughout our stay.|We also had the pleasure of dining at Number One and Brasserie Prince. Both were outstanding experiences, combining excellent cuisine with attentive service and a beautiful atmosphere.|A special thank you goes to the Concierge Team, who arranged two wonderful day trips for us with our driver, Alan. Everything was perfectly organised, and Alan was simply fantastic. These excursions added a very special dimension to our stay and allowed us to discover even more of beautiful Scotland.|All in all, The Balmoral gave us five wonderful days that we will remember with great pleasure. The combination of its wonderful location, elegant surroundings and, above all, its genuinely warm and authentic people is what makes this hotel so special.|We are already looking forward to returning to Edinburgh – and hopefully to The Balmoral – next year.|A heartfelt thank you to the entire team for making our stay so memorable.

JS

Jennifer S.

5/5Google· 4 months ago

What a fantastic stay following our 8 day hike on the West Highland Way! The rooms are absolutely gorgeous, the Spa was PHENOMENAL (a huge thank you to Lola!), and the food was absolutely perfect. Breakfast each morning provided a huge variety of fresh fruit, pastries, and cereals as well as the ability to order certain selections from the menu. Dinner was lovely and the service staff was amazing. Great cocktails from the bar and we HIGHLY recommend the oysters! The location is so close to anything you could possibly want to shop for or see, we absolutely loved our short but incredibly restful stay here.

TM

Trip.com Member

5/5Trip.com· 4 months ago

The Balmoral Hotel exceeded all expectations. The location is unbeatable — right in the heart of Edinburgh with stunning views of the city. The room was elegantly furnished, spotlessly clean, and incredibly comfortable. Staff were attentive, professional, and went out of their way to make us feel welcome. The amenities were top-notch and the overall atmosphere was one of timeless luxury. Would highly recommend to anyone looking for a premium stay in Edinburgh. Will definitely return!

G

Guernsailing

5/5Tripadvisor· a month ago

The location of the hotel is perfect with the majority of venues close by. The atmosphere in the hotel is one of subtle tranquility with fabulous floral decorations in the foyer carried throughout. Our room on the sixth floor was good and had excellent views over the old town and castle. Overall I would say that the hotel provides very good value for money given the non-intrusive attentiveness of the staff, particularly in the restaurants. Cleanliness was fantastic throughout our seven day stay and seemed to take place in the background. I can only say that service from all team members was excellent.

6

69jeffy

5/5Tripadvisor· a month ago

My wife and I were not guests of the hotel, but we did enjoy the afternoon tea service as a special anniversary celebration while visiting Edinburgh. The whole experience was amazing. Palm Court was a beautiful setting, and we enjoyed the wonderful food and selection of teas over a leisurely two and a half hours. I personally tried five different teas. The staff was constantly attentive but not overbearing, delivering impeccable service throughout our entire seating. It was a most wonderful, special and unique experience.

8

857ameers

5/5Tripadvisor· 4 weeks ago

I had an incredible stay at The Balmoral in Edinburgh. From the moment I arrived, the staff were extremely welcoming, attentive, and professional, making the entire experience feel special. My room was beautifully designed, spacious, comfortable, and maintained to an exceptional standard throughout my stay. The hotel’s facilities were equally impressive, with everything I could have wanted from a luxury hotel. The attention to detail throughout the property really stood out, and the service was consistently excellent. The location was also fantastic and extremely convenient. Overall, I had a wonderful experience at The Balmoral and would highly recommend it. I look forward to returning.

EG

Ethan Graviere

1/5Google· a month ago

We stayed at The Balmoral for four nights, and unfortunately our stay ended on a particularly disappointing note. On the day of our departure, we specifically asked the hotel several hours in advance to arrange a taxi for us, precisely because we needed to leave on time for the airport. Despite planning ahead, when the agreed time came, there was no taxi. We were left waiting with very little time to spare before our flight, causing completely unnecessary stress. What was even more disappointing was the attitude of the staff when faced with the situation: a remarkable lack of urgency, concern and consideration, despite the fact that we were clearly worried about reaching the airport on time. The contrast between arrival and departure was particularly striking. When you arrive to spend four nights at the hotel, everyone is extremely welcoming, attentive and helpful. Once the stay has been paid for and you are on your way out, however, the level of care suddenly seems very different. For a hotel of this reputation, standing and price point, we expected impeccable service until the very last minute of our stay, not simply when welcoming guests through the door. After spending four nights here, ending our stay stressed and worried about missing our flight because of something as basic as a pre-arranged taxi was frankly unacceptable. A luxury hotel should not be judged only by its beautiful surroundings or the welcome guests receive on arrival, but by how they are treated right up until the moment they leave. Sadly, this left us with a very disappointing final impression of The Balmoral.

TB

Tomasz Brzezinski

5/5Google· 4 months ago

I had an amazing stay at The Balmoral Hotel in Edinburgh. The location on Princes Street is perfect, with easy access to the city's main attractions and stunning views. The hotel itself is beautiful, combining historic charm with modern luxury. The rooms are spacious, elegant, and impeccably clean. What truly made the experience exceptional was the outstanding service. The staff were incredibly welcoming, attentive, and always willing to help. The breakfast was delicious with a wide variety of high-quality options, and the restaurants and bar offered an unforgettable dining experience. The Balmoral is undoubtedly one of the best hotels in Edinburgh. I highly recommend it to anyone looking for luxury, comfort, and first-class service. I would definitely stay here again!