Hotel Number Nine

S

SidneyTharrington

5/5Tripadvisor· 4 weeks ago

We stayed five nights and loved it! The hotel is right in the heart of Florence, an easy walk to many of the main sights. The staff were friendly and incredibly helpful. Our room was spacious, with a beautiful view of the Duomo. The included breakfast was very good, especially the made-to-order dishes. Best of all, the air conditioning was excellent, and it was really put to the test during our unusually hot week in Florence.|Two small notes: the entrance opens directly onto a narrow, fairly busy street, so take a little care coming and going, though we never had any trouble. Also, the elevator doors have no sensor on the outside, so don't stick your hand in expecting them to reopen!|We loved our stay and would happily come back.

L

lonestarcs

5/5Tripadvisor· a month ago

My wife and I stayed here in summer 2026 and it was a really beautiful hotel. We had a wonderful stay. The staff was very attentive and anticipated our (few) needs perfectly. The neighborhood is charming. It is very active with foot traffic and occasional cars but in our room we never heard any sound from outside. The air conditioning worked perfectly and was a necessity over the summer of 2026 heat wave. I loved walking across the intersection to the coffee shop each morning. There are numerous small grocery and souvenir shops in case you forget simple things like toiletries. Just a few minutes to walk to the Duomo. The room itself was very large and spacious. The breakfast was tasty and had options for every taste. I would definitely stay here again and strongly recommend it for any couples looking for a peaceful stay in the city.

TM

Trip.com Member

4/5Trip.com· 2 years ago

The staff are polite and passionate. But internet service is not efficient

S

shanas708

5/5Tripadvisor· 3 months ago

I honestly can't recommend this hotel enough! If you're staying in Florence, this is the place to book. The location is absolutely perfect, and the hotel itself is such a beautiful boutique style property with so much charm and an amazing atmosphere. What really made our stay unforgettable was the incredible staff. Everyone was genuinely kind, welcoming, and always willing to help. A special thank you to Irene, the Front Desk Director, who truly went above and beyond to make our stay extra memorable. Her hospitality really made all the difference. If you book a massage, definitely ask for Emma. She gave one of the best massages I've ever had and I can't recommend her enough. Every morning at breakfast, David was so attentive, friendly, and always happy to answer our questions and make sure we had everything we needed. And in the evenings, Arman was wonderful. He always made sure we had everything we needed and was always so kind and helpful. The breakfast was absolutely delicious every morning, the service was exceptional, and every single person we encountered made us feel right at home. It's rare to find a hotel where every staff member genuinely cares about making your stay special. You really don't need to look anywhere else. If you're visiting Florence, book your stay here. You won't regret it!

AR

Akhil Rastogi

5/5Google· 3 months ago

This hotel is just spectacular. It’s a beautiful property with large, spacious, and comfortable rooms. We stayed in a two story suite in 2023 which was perfectly functional for our family. The location is perfect, in the heart of Florence within walking distance to almost everything. I can’t speak highly enough about the customer service. Everyone was so helpful, accommodating, kind, compassionate, and extremely attentive. It was a perfect stay! My only suggestion for improvement would be to improve the offerings at breakfast. There were only a few repetitive choices and we were in Florence for over a week so the limited menu became a bit boring after a while. Granted this was all in 2023 so maybe things have changed since then. I highly recommend this hotel to anyone who values location, ambiance, and above all superior customer service.

8

864TravelBug

5/5Tripadvisor· 2 months ago

A truly memorable stay here just before Christmas with my son. A very warm welcome which continued throughout our stay. The rooms are very spacious, well appointed and decorated to a high standard. The toiletries are Diptyque which I’ve never seen a hotel stock previously which felt truly special. We dined in the restaurant each evening and was pleasantly surprised by the attentive service and delicious food.

2

203joelo

5/5Tripadvisor· 3 months ago

Our stay at Hotel Number Nine was one of the highlights of our trip to Florence. Every member of the staff was genuinely warm, professional, and always willing to help with anything we needed. Their exceptional hospitality and attention to detail made us feel truly welcome and added so much to our overall experience. Our room was exceptionally clean, spacious, beautifully appointed, and incredibly comfortable. After long days exploring the city, it was the perfect place to return to and relax. The hotel's location couldn't have been better. Being right in the heart of Florence allowed us to easily walk to the Duomo, incredible restaurants, shopping, and so many of the city's famous attractions. We loved being able to experience the city on foot without worrying about transportation. Hotel Number Nine played a big part in making our trip to Florence so memorable. We left feeling well taken care of and genuinely appreciated as guests. We would absolutely stay here again and recommend this hotel without hesitation to anyone looking for an exceptional place to stay in Florence.

E

E2803SVstuartb

1/5Tripadvisor· a month ago

I had a quick drink in their bar, which was full of half-drunk people. The bar manager asked me to leave as it was mainly a private function. I finished my drink and went to leave. He then pushed me to the door. It ok. I live in Fiesole and Paris and high net individual. Never seen such a way to deal with a guest. I heard a few stories about this bar manager. My clients were staying at the hotel, and all three checked out. I arranged for them to stay at a 4-season and called the GM whom gave them an incredible rate (the same). So be aware bar downstairs party people mainly stay at the hotel.