Hilton Fukuoka Sea Hawk

Response from the property

Dear Alis Kitchen, Thank you very much for choosing Hilton Fukuoka Sea Hawk and for sharing such a detailed and enthusiastic review. We are delighted to hear that you enjoyed the impressive architecture, beautiful sea views, spacious and clean room, and the comfort of your stay. It is also wonderful to know that our team was helpful at check-in and that the room upgrade and lounge access added to your experience. We are especially pleased that you enjoyed the newly renovated lounge, including the food and beverage selection, as well as the wide variety offered at breakfast. Knowing that you were able to relax and fully enjoy your time with us means a great deal. Thank you again for your generous recommendation and warm comments. We look forward to welcoming you back to Hilton Fukuoka Sea Hawk for another enjoyable stay.

Response from the property

Dear William, Thank you for choosing Hilton Fukuoka Sea Hawk and for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed the cleanliness and modern comfort of your room, our bath amenities, breakfast selection, and fitness facilities. It is also wonderful to know that a member of doorman was able to make a positive impression by assisting you with an umbrella on a rainy day. At the same time, we regret that your room upgrade did not fully meet your expectations. While the Premium Twin Room offers additional space, we understand that bed preference is an important part of a comfortable stay, and we appreciate your perspective. We are also sorry to learn that some aspects of your experience, including the value perceived for the room rate and certain promotional activities within the hotel, detracted from your overall enjoyment. Your feedback is greatly appreciated and will be shared with the relevant teams as we continually work to enhance the guest experience. Thank you once again for your comments. We hope to have the opportunity to welcome you back in the future and provide an experience that better reflects the hospitality Hilton is known for.

Response from the property

Dear TAIWAN JWTourGuide, Thank you very much for staying at Hilton Fukuoka Sea Hawk and for sharing such wonderful feedback. We are delighted to hear that you enjoyed the spacious and clean room, and that the in-room amenities helped make your stay comfortable from the start. It is especially wonderful to know that the panoramic views of Hakata Bay and Fukuoka Tower, including the sunset over the coast, became a memorable part of your visit. We are also pleased that you enjoyed the wide variety of breakfast choices in our open and airy dining space. Thank you as well for your kind words about our location and the hospitality provided by our team. Knowing that you would recommend us and would like to stay again means a great deal to us. We look forward to welcoming you back to Hilton Fukuoka Sea Hawk for another memorable stay.

Response from the property

Dear Brandon, Thank you very much for staying at Hilton Fukuoka Sea Hawk and for sharing such wonderful feedback. We are delighted to hear that you enjoyed the impressive architecture of the hotel, the beautiful views of Hakata Bay, and the spacious comfort of your room. Waking up to the sea view is indeed one of the special experiences our location offers, and we are pleased that it became a memorable part of your stay. We are especially grateful for your kind words about Japanese hospitality. It means a great deal to us that the small details and thoughtful care from our team helped you feel welcomed and well looked after throughout your visit. We are also happy to know that the hotel provided a relaxing place to unwind after exploring Fukuoka, and that your stay became one of the memorable experiences of your trip to Japan. Thank you once again for your heartfelt review. We look forward to welcoming you back to Hilton Fukuoka Sea Hawk for another comfortable and memorable stay.

Response from the property

Dear Jen Jen Thank you very much for choosing Hilton Fukuoka Sea Hawk for your first stay with us, and for sharing such a wonderful review. We are delighted to hear that you and your relatives, including the children, enjoyed a relaxing and memorable family stay. It is especially pleasing to know that our reception staff made you feel warmly welcomed during check-in, and that the local recommendations added to your time in Fukuoka. We are also very glad that you were satisfied with the cleanliness of your room, our breakfast, and the Executive Lounge. We hope the variety of drinks and the relaxing atmosphere helped make your stay even more special. Thank you once again for your kind words about our hospitality. We would be truly pleased to welcome you and your family back to Hilton Fukuoka Sea Hawk in the future.

Response from the property

Dear Ai Auntie, Thank you very much for staying at Hilton Fukuoka Sea Hawk and for sharing your feedback. We are pleased to hear that you enjoyed the beautiful sea view and the distinctive atmosphere of our hotel. We are also glad that the wide range of facilities, including the stone bath, sauna, fitness centre and restaurants, added convenience and enjoyment to your stay. Although the room may not have felt especially spacious, we hope you were still able to spend a comfortable time with us. We are also pleased that the nearby bus stop made it convenient for you to travel to Hakata Station and other areas. Thank you once again for your comments. We hope to have the opportunity to welcome you back to Hilton Fukuoka Sea Hawk in the future.