Mitsui Garden Hotel Fukuoka Nakasu

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friday0206

5/5Tripadvisor· a year ago

I stayed in Mitsui garden hotel in Tokyo before so I chose this chain again. The room is ok in terms of size, my friend and I can open our ‘clam shell’ luggage at the same time! The bathroom and toilet are separate offering more convenience. I like the fact that it’s an environmental policy where you can pick and choose amenities at the hotel lobby to avoid wastage, and everyday you can choose full room clean or just change towel & empty trash. My favorite is the public bath (like the one in Tokyo). I honestly had not used the bathroom in my room during my stay. It’s always nice to dip in the hot water after whole day of walking. The hotel is also very close to subway station; within walking distance to Hakata and Tenjin or 2 stations away. And 4 stations to Fukuoka airport My friend had a terrible twist of ankle and it’s looking for clinic. The front desk spent 45 mins in helping out and making calls. Though finding a clinic who accepts foreigners and speak English in this experience was mission very impossible, the front desk staff was very nice and helpful

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KarenY NYC

3/5Google· 2 months ago

We’ve stayed at the Mitsui Garden chain before, and was a little disappointed with this location at Fukuoka. The location is great, by the airport line and can walk to Tenjin shopping area. If you’re a fan of Ichiran, the main branch is just around the corner from the hotel. We’ve enjoyed 2 breakfast ramen at 6am! lol The staff are welcoming, warm and kind. We were celebrating my son’s birthday and they had a nice card and mini cakes for him. It was a very nice touch for guest experience. They also provide complimentary water for each day of your stay. So, the only downside is the room. The bathroom is very cramped. Needs a refresh. There’s not a lot of room for one to open their suitcase making it very tough to unpack and repack. Overall this location feels more like a budget hotel than their siblings in Tokyo (which we loved). I think for a short stay, this is a good option, however anything longer would not be ideal.

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An Qiao

2/5Google· 3 months ago

I was impressed by how many problems one stay could include. The first room had a strong, unpleasant odor that made it difficult to stay in. After requesting a room change, I hoped for a better experience. Unfortunately, that hope didn’t last long. Before 9:00 AM, renovation work started, complete with construction noise loud enough to serve as an alarm clock for every guest nearby. It’s nice to know that rest and comfort are apparently less important than renovation schedules. If you’re looking for a quiet hotel stay, especially on vacation, you may want to look elsewhere. Between the smell and the early-morning construction noise, this was far from the relaxing experience I expected.

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Felix Gan

5/5Google· 5 months ago

I chose this hotel because of the great breakfast selection and this is definitely eye opening. Lots of Japanese selection for breakfast. The service has been phenomenon. We had a spacious bedroom with two twin beds and the toilets were greatly separated with shower. Overall, my family and I had great experience here and would come back again in the future. It is also walking distance to the centre old town. Our breakfast we had a private room which add to the great experience here.

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Victorina Horowitz

3/5Google· 4 months ago

I stayed at Mitsui Garden Hotel Fukuoka Nakasu for a few nights and found the room perfectly functional, even if it felt a bit smaller than I expected. It had the basics covered, including a newer TV, air purifier, kettle, and mini fridge, so I didn’t really miss anything. Overall, it was a practical stay and matched what I needed for a short trip.

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T3rby

4/5Google· 5 months ago

This hotel is pretty standard overall,but by Mitsui Garden hotel standards, the design is actually quite decent.It has a bit more taste than usual bussiness hotel. Most importantly,the room was big enough to open my suitcase properly,which,in Japan,already feels like a small luxury😂

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Joseph CHAN

3/5Google· 9 months ago

I had heard that Mitsui Garden was one of the top four-star hotels in Japan, but I was quite disappointed. The room was small—which I can understand, as Japanese hotels tend to be compact—but other hotels in Fukuoka at a similar price point offer much more spacious rooms. And the room view was really poor. In terms of cleanliness, it was really lacking. For example, after using the slippers, there were still tissues left behind, which made it feel like the room hadn’t been properly tidied. The front desk staff were friendly and helpful, but compared to the hardware and facilities, I was genuinely let down.

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Charlotte Wery

5/5Google· Edited a year ago

Whenever possible, I choose Mitsui Garden Hotels but it was my first time in Fukuoka and it might be my favourite in Japan so far! The location, style and comfort were outstanding, but more importantly, the warmth and helpfulness of the staff made it memorable. Two things happened that were initially stressful, yet your staff made everything so simple and easy. First, I needed help prior to the trip changing my reservation because I couldn't do it myself online (it's not possible if you booked with a debit card). Through a phonecall, the employee organised everything for me without any change in the price, despite being peak season. Once I arrived, everything was ready for me. Shortly after arriving, I realised I had picked the wrong suitcase at the airport. I was very stressed having caused so much trouble for another visitor in Fukuoka, but also anxious that maybe my suitcase was lost too. Yet, a member of staff at reception kindly and calmly helped me calling the airport and told me what to do. The rest of the stay was peaceful and relaxing thanks to the beautiful onsen (thank you for the nice touch offering a range of shampoos and conditioners!) and stunning breakfast (one of the best I have had in a 4* hotel! I loved discovering Fukuoka specialities and try so many fresh products!) I have already recommended this hotel to my friends!