Hanoi Tirant Hotel

KT

Kok Siong Tan

5/5Google· 2 weeks ago

My overall experience with Tirant Hotel at Hanoi Old Quarter was exceptional. Just to name a few areas they have impressed me: 1) I was seated comfortably, served a drink and skewer of fruits while the front desk processed my check in. Ms Grace then explained everything I needed to know professionally. Full marks for first impression! 2) Meticulous housekeeping with no visible dust and everything I needed in place. All amenities were well maintained. 3) Breakfast with wide variety of food excellent in both taste and presentation. 4) The warm and attentive service by the hotel’s staff made my experience perfect. Their F&B Manager, Mr Chester even got me a cup of ginger tea when he saw me sneezing on my first morning there. I doubt you can find such sincere and personalised service even in international five star hotels. I also wish to thank front desk staff, Mr Panda who came to my aid when a dishonest GrabBike rider tried cheating me. He handled the situation skilfully and made that rider back off. Tirant Hotel is definitely great value for money, highly recommended for every visitor to Hanoi!

MG

Myles Grace

5/5Google· 3 months ago

I had a great stay at Tirant Hotel. The location is excellent, nestled right in the heart of Old Quarter Hanoi, making it easy to walk to restaurants, shops, and many of the city's main attractions. The breakfast spread had a great variety and was a wonderful way to start each morning. The staff was incredibly friendly and welcoming, and I was pleasantly surprised with a complimentary room upgrade, which made my stay even better. The only minor downside is that the street can be a little noisy at night, but that's to be expected when staying in such a lively part of the city. Overall, I would definitely recommend Tirant Hotel and would happily stay here again.

NB

Norbert Bluhm

5/5Google· 7 months ago

The good: The hotels location couldn't have been better, right in the main shopping area of the Old French Quaters. The hotel and it's rooms are nicely styled representing the old French quarter. The food selection for breakfast is very versatile and of good quality. The staff, Don and Chester and all of the staff were extremely helpful and accommodating. The bad: The fact that our time in Vietnam had come to an end, and we had to return home.

TM

Trip.com Member

4/5Trip.com· a year ago

Great location and spacious rooms for the price but do not recommend if traveling with young kids. We stayed in the executive family suite for one night on our last night in Hanoi. A lot of road noise, room doors in the suite are all glass so there was no way to block out light between the rooms. Elevators wait was long. There’s also a flight of stairs between the street entrance and hotel lobby.

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Slowjoecrow

5/5Tripadvisor· a month ago

Our whole family (2 teens and 2 adults) had a great stay here twice (before and after Sapa). The location and amenities are amazing, the family room is large and spacious and climate controlled. Don the concierge was incredible leading up to and during the trip, very helpful in organizing rides and tours and making sure we were OK etc... We will definitely stay here again when we're in Hanoi next.|Rooms: 5/5 | Service: 5/5 | Location: 5/5 Rooms|The family room was quite large, two good sized bedrooms connected by a central entrance/bathroom area. The climate control was very effective, a great escape from Hanoi heat and humidity. It's right in the old quarter, it's fun just walking out the front door. It's very safe. Lots of attendants on duty. Very close to so many things in central Hanoi. We walked to most places or got quick Grab rides for longer distances. The buffet breakfasts are amazing. There are an endless choice of restaurants nearby. The service was amazing, special thanks to Don! I also enjoyed a couple of great massages in the wellness spa. The rooftop bar and pool is also awesome.

AT

Arno van den Thillart

5/5Google· 3 months ago

Great stay in a beautiful and spotless hotel. The room was spacious, well-equipped, and the beds were very comfortable. The bathroom was large with an excellent shower. The breakfast offered a great selection of both Western and Asian dishes. The rooftop pool and bar were perfect for relaxing after a hot day exploring the city. Ideally located in the Old Quarter and the French Quarter, just a 10-minute walk around the lake. The staff were exceptionally friendly and helpful. Highly recommended!

SR

Shyatto Raha

5/5Google· 4 months ago

Brilliant hotel, incredible location, extremely warm staff. I am not sure why this is rated as 4-star hotel. It is one of the best hotels in the old quarter. Everything is walking distance - the Hoan Kiem lake, all great restaurants, the famous Cafe Giang, the Hanoi night market, etc. Don - the hotel concierge is the best! He organised everything perfectly for us and got each one right! He organised one of the best locations for us to visit Train Street, the perfect tour to Ninh Binh, our transportation needs and endless great advise. Andy and the front office team were excellent. Drew and Brian at the restaurant made each breakfast and outstanding experience. A big thanks to the entire team at Hotel Tirant and we will see you again some time soon!

ZK

Zaman Kamry

5/5Google· 5 months ago

Wife and I stayed at Tirant 4 nights (4-8 May). We booked Executive Suite with balcony through Flightcentre. The check-in was seemless and handled by Ken, who always addressed us by name. The bed was very comfortable with pillows that provided good support. Bathroom had ample room for 2 people to comfortably get ready. Breakfast options was great with both Eastern-style and Western-style offered. Eggs could be made to order with lots of fruit and pastry too. Plenty of srating that had a view of the city. The dining manager, I think his name was Chester, always greeted you by name and a smile. Service staff was very good. There's a rooftop dining area with a 360 degree view of Hanoi. There's also a small pool (I think about 10m x 5m) so you could cool off is you wish. Lots of cafes, eateries, shopping and bars nearby. The lake was about a 2min walk from hotel. Would definitely stay here again.