Hotel Kämp

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robin_turku

5/5Tripadvisor· a month ago

I booked a room at Hotel Kämp for one night a few days before my birthday. I chose their SPA and stay package, which included breakfast, late check-out and spa access. Pros:|Arrival experience was done smoothly. All the receptionists at the front desk were occupied; however, their concierge greeted me and said she could also check me in at the concierge desk so I didn’t have to wait. She also remembered that I had stayed here before and welcomed me back. This gave me a welcomed feeling and a great start to my stay. I was upgraded to one of their new executive rooms with a park view. The room was stunning and luxurious. There was also a lovely welcome gift and card in the room. During the night, the room was quiet and I got a good night’s sleep in the bed. They were also able to accommodate my early check-in request. In recent years, Hotel Kämp has been under renovations, which are finally nearing completion. This time, the new spa was finally finished. The new one is significantly larger than the original and has a pool and multiple saunas, as well as a lounge area a bit smaller than what the Ritz has in Paris but nonetheless luxurious. Dining experience in the bar, lounge and breakfast were also on the positive side, both in terms of the quality of food and service as well as atmosphere. Cons:|I didn’t experience any cons during my stay, and I hope to have the opportunity to stay at Kämp again in the not-so-distant future!

TM

Trip.com Member

4.2/5Trip.com· a year ago

The hotel is located in the heart of city center. Lots of shops and restaurants in the immediate vicinity which makes things very easy. Very close to train stations and many tram lines nearby. Staff and service are great. Breakfast is great. The hotel has a lot of tradition and is maintained very well. The gym is quite good too. Rooms are not very big but spacious enough. Bathroom is very nicely designed and comfortable.

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79joew

5/5Tripadvisor· a month ago

Absolutely a classic hotel in all aspects! The room was very spacious with ample storage for clothing. Bath with shower was very modern. Bed was very comfortable and the room was very quiet ant night. Everything exceptionally clean. Guest services were very helpful. |Breakfast was excellent with choice of egg dishes made to order and large options for buffet. |Good options at the hotel bar and near shopping, restaurants and central square on Esplande. |Only two small items were the air conditioner was not working correctly on arrival so the room was warm and the bathroom sink drain did not drain properly. Both issues were resolved almost immediately on asking staff. |Hotel Kamp has frankly spoiled us for the rest of our trip with placing such a high bar for others to try to meet.

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ilovetotour

5/5Tripadvisor· 2 months ago

I stayed at Hotel Kämp from 22–26 August for 4 nights in an Executive King room. Situated, as they say, in the heart of Helsinki, it made exploring the city very easy while having this wonderful hotel as a base. Even though I caught a cold and fell sick for a few days during my stay, it actually gave me more time to experience the hotel itself, and to say the least, I felt right at home at Kämp! The room was truly top-tier: exactly the luxurious, grand-hotel feeling I was expecting. Clean to the brim, spacious, and with very nice furnishings and toiletries - the whole nine yards. It even had a “sort of bidet,” which I appreciated as many hotels don’t have them. And a little bath duckie I took quite the liking to! 🐥 One excellent detail was the 24/7 housekeeping, which you could request through their web app. You could leave your room whenever you wanted and immediately ask for it to be serviced. This is AMAZING because you can organize your days much more freely without depending on housekeeping windows. I haven’t seen this at other “upscale” hotels I’ve stayed at. The only real quirk with the room was the lighting. There were four preconfigured modes with rather obscure symbols, and no way to control individual lights or their intensity. At night I wanted the room dimmer, but there was simply no way to do that. Just a strange design. I requested room service multiple times and it was excellent: prompt, reliable, and with a good menu including several delicious “Kämp signatures.” Unfortunately, I fell sick during the latter part of my stay and spent a couple of days mostly in bed. I kept the DND sign on and was never disturbed, which I really appreciated as I had raging headaches. I could also have food delivered and left at my door. Between that, room service and how comfortable the room was, it was immensely helpful while I recovered. Breakfast on the 2nd floor was probably the weakest part of the stay. In my experience it was always pretty crowded, which made it uncomfortable to eat with other guests practically at elbow’s length. The buffet and made-to-order plates were okay, but nothing particularly memorable. You could also tell the staff were overwhelmed by how busy the area was, which felt more like an organizational issue than anything to do with them personally. My room also included access to the Executive Lounge, although I expected more. It was the least-stocked hotel lounge I’ve encountered to date, with very little in both the amount and variety of snacks available. I only ended up going once. I sadly wasn’t able to try the recently renovated spa, which I’ve heard very good things about. Maybe another time. All in all, I was delighted with my stay at Kämp. The room, housekeeping and service were genuinely excellent and gave me the luxurious experience I was hoping for. Breakfast and the Executive Lounge could both be improved substantially, but I felt extremely comfortable here and would happily return.

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Relax54509182110

5/5Tripadvisor· a month ago

The hotel exceeded my expectations. I booked a room just to stay one night while working. The premises were clean, staff was super friendly and accommodating and cherry on top was the turn-down service, which allowed me to relax immediately after long day at work, as the necessary small things like closing the curtains, opening the bed and finding the slippers was all done for me. This small detail elevated the pleasant stay into the luxury that i didnt know i needed.

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Smatty68

5/5Tripadvisor· 2 months ago

I ended my trip around Finland with a night at Hotel Kämp in Helsinki and it was a real treat. I stayed in one of the new Park Suites overlooking the Esplanade — spacious, beautifully finished and extremely comfortable. The separate sitting room and view over the Esplanade made it feel particularly special. What really stood out, though, was the service. Everyone I encountered was warm, friendly and professional without being overly formal. An excellent breakfast, a very good martini in Kämp Bar and a Park Suite I could quite happily have stayed in for a few more days. A lovely way to end my Finnish travels. 🇫🇮

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Domenico936

5/5Tripadvisor· 2 months ago

The service is, overall, superb. The room was lovely — spacious, well cared for and spotlessly clean. Housekeeping is remarkable: everything is put back in its place, right down to a T-shirt left on the sofa being neatly folded. The lounge is a lovely option for an afternoon snack (extending the opening hours would be worth considering), and the lady who looks after it is delightful — warm, welcoming, happy to chat and to entertain guests. Breakfast is excellent as well, with impeccable service. A special mention goes to a young blond man at the entrance, whose name I never caught, who also carried my luggage up to my room. I apologised for having no cash to tip him and he replied that he wouldn't have wanted anything anyway. He always greeted me with a smile and could not have been more helpful. The one downside: on two mornings I was woken at 7 a.m. by building works below my room. Of course the hotel isn't responsible for the works themselves, but at check-in I had specifically asked whether my room faced the pedestrian street, as I didn't want one overlooking the courtyard. At that point the staff must have mentioned the works or offered me a different room. A hotel of this standard cannot afford to leave guests uninformed about this kind of event.

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Jenningsburyhouse

4/5Tripadvisor· 2 months ago

I went for a long weekend trip to Helsinki with my son and chose this hotel based on the reviews and location.|I had requested our rooms to be close to one another and we were given inter-connecting which was appreciated. Both were available when we arrived (even though it was before official check-in time and the hotel was busy) which is always a nice start to a trip.|The rooms are tastefully decorated with decent sized en-suites including a bath tub and separate showers. Lots of thick, fluffy towels were provided and good quality toiletries.|All members of staff were friendly and helpful, particularly a lady in concierge who helped us organise a few trips (unfortunately I can’t remember her name!).|The only slight negative (and hence 4 stars in my review) was although the breakfast was perfectly adequate, it was nothing special. Also, there is an outside seating area by the entrance for eating/drinks but each time we thought about stopping when returning to the hotel, it was always fully occupied so we always had to have drinks in the bar or wander further along to cafes with more outside seating available.