Sunrise Central Hotel

NS

Nadia Steyn

3/5Google· 4 weeks ago

The biggest positive of this hotel is definitely the location. If you only have a short time in Ho Chi Minh City, it is incredibly convenient — I could walk easily to most of the major sights and attractions, which made sightseeing very easy. The staff were also very friendly and helpful, and as a solo female traveller I felt completely safe staying here and walking around the surrounding area. The downside is that you are paying a premium for the location. Compared with other places I stayed in Vietnam, the room felt very basic for the price. It was tiny and had no window, although they had made the space surprisingly attractive with nice artwork and bathroom finishes. Noise was another issue. The door did not seal properly, so hallway noise came straight into the room, and there was also music and general city noise throughout the night. My biggest complaint was the bed. It was extremely hard — genuinely like sleeping on a wooden board — and I woke up uncomfortable and in pain. Overall, I think this hotel is perfectly adequate for a short stay when location matters more than comfort. I would not personally choose it for a longer visit, but for a quick trip where you want to walk everywhere without spending considerably more, it does the job.

4

458ni_ay

5/5Tripadvisor· a month ago

I had a great experience with the hotel’s reception and service. The reception staff named Anna were friendly, professional, and welcoming from the moment we arrived. Check-in was quick and smooth she’s happy to accommodate and assist us whenever needed.

TM

Trip.com Member

3/5Trip.com· 4 months ago

Overally, it’s a budget hotel. Fair facilities, a bit old bedsheet, low water pressure, but the bed is big enough, convenient! My room lock actually cannot be locked inside, some knock knock noise in the morning, and charge 30,000 for broken glass in the toilet which I think it’s not fair and hotel staff didn’t mentioned it when checked in. Usually hotel will not do so. My feeling is not great n welcome once check out

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Amit Deshpande

5/5Google· a month ago

Idea hotel for business and leisure travels, good spread of bf menu and good clean rooms for a comfortable stay. The location is perfect with lot of shops and market place around. Staff at the reception Anna and Ying are very polite and professional and make you feel welcomed. Also the bellboys Dung and Quang are very helpful. I was carrying very heavy luggage however they picked up and carried around with a smiling face. Highly recommended plc

DS

Diba S

1/5Google· a month ago

why do I smell cat poop when entering the lift until my room. and if the booking stated max 1 person although u booked for superior double, u need to pay additional 400k for extra pax. no iron set available.

S

selinaysabelley

5/5Tripadvisor· a month ago

We had a great check in experience. Anna the Hotel staff help us to have a smooth experience here in Ho Chi Minh especially with our first time here in the city. I highly recommend the this hotel.

FA

Fahad Alnaimi

5/5Google· 2 months ago

i just want to thank all staff specially Mr Tein Dung for the very humble way of dealing with guests, also miss Anna with her very friendly attitude. thanks all for the great experience in this hotel, definitely coming back to same hotel next time.

TM

Trip.com Member

2/5Trip.com· 8 months ago

We ended up staying here at the last minute after realising we had mistakenly booked our original hotel for one night fewer than planned, only to find it fully booked. This was the closest available option, which at least spared us from moving our luggage too far. We secured a discounted rate on a so-called “premium” room for one night, so the cost itself was not excessive.The hotel appears to be popular with local guests; in fact, we were only the second non-local visitors during our stay. On arrival, everything seemed acceptable. However, by the following morning we had both woken up covered in what appeared to be bed bug bites, which was extremely concerning.Despite being advertised as a premium room, there were no notable amenities provided. The room was very basic, with little more than an old kettle, and there was a strong smell of what seemed to be disinfectant. Even the towels had an unpleasant, unusual odour.The most surprising and disappointing aspect of our stay occurred at check-out. We had an early morning flight and were in a hurry, yet we were told we were not permitted to leave the premises until a member of staff had inspected the room. We were not even allowed to step outside to wait on the balcony or in the outer area of the hotel. The doorman rather rudely attempted to prevent my colleague from taking our luggage downstairs while our taxi was waiting, as I remained inside to complete the process.Overall, this felt highly unprofessional, regardless of the hotel’s price point. While it may be a local norm, it is certainly not what one would expect by international standards. Even budget hotels typically manage departures with greater courtesy and trust. In short, this is not somewhere we would choose to return to - even if the stay were complimentary.