Silk Sense Hoi An River Resort

TM

Trang Nguyen Mai

5/5Google· 2 months ago

We enjoyed our stay at Silk Sense. Good points: The breakfast buffet had a good variety and most dishes were delicious. We in particular enjoyed the coffee bar where my husband usually ordered cappuccino and fresh ginger lemongrass tea. Our toddler enjoyed the pool and the little treats that were given everyday. My parents love the lush garden and setting. Every staff were respectful and friendly. Not so good points: The rooms are a bit dated in some parts (e.g. I find the lack of a rain shower in a modern resort very disappointing) and the prices in the restaurant/pool bar are quite high (e.g. a glass of juice was 3-4 times the price in a local restaurant). But we never felt obliged to order from them. The shuttle bus to and from the old town also ran less frequently than we would have liked, so we took Grab quite often instead. Great points: They cared for you. Our toddler was sick one night with high fever and the cleaning staff on their shift (I believe their names were Loi & Hue, or Tam & Tien) went out of their way to find a cooling pad for him. Almost all of our requests were handled promptly.

SE

Suzanne Elliott

5/5Google· 2 months ago

Stayed for 5 nights, we are from the UK and it was our first visit to Vietnam. From the moment we got out of our transport from the airport we knew we had picked a good hotel. The staff are so friendly and polite and they remembered us and our room number which was a lovely touch. We used the shuttle into old town but found the 9pm shuttle back chaos so opted for a grab as only £3. There are a number of local restaurants, Spas and places doing same day on laundry. Eating local was cheaper than in the old town. I really loved An gia cottage. We are there twice. There is a pool bar on site. Happy hour is 4-6pm. Drinks are more expensive than in a local bar but they make a lovely Singapore sling. Really enjoyed the offered activities, we did Towel folding, coconut leaf folding where we made a bird and a bug and we paid to make lanterns. Lovely pool on site as well and good choice on breakfast. We didn’t eat dinner as it was more expensive than walking 5 minutes but the free tasting lunch was lovely. If we returned to Hoi A this would the hotel we would choose again. We had a family suite so 2 rooms with a double bed in each room, bathroom is a glass cube, remember to close the curtain before using the toilet.

2

229cerisea

5/5Tripadvisor· a month ago

I really loved my stay here was so peaceful. It truly was a gem. The rooms were large and the shuttles were great. The pool is fantastic but the decking has been damaged in the floods I think as the board around the pool was cracked in places. The staff are attentive and lovely. I enjoyed the variety at breakfast and they showed me what was safe to eat with my shellfish allergy. A must do in Vietnam. The bath water was hotter than the shower so not sure why lol. I just decided if I wanted a warm shower or a hot bath. Close to little convenience stores which is nice and the grabs are cheap if you miss your shuttle to old town or the beach etc. Shout out to the gardeners they work so hard everyday picking up leaves that the afternoon storms knock down again. The gardens are amazing. Housekeeping is top notch and always leave a lovely sweet and a small card with the next days weather on. The f and b attendants and reception will do what ever they can to assist and always down for a chat or a recommendation of things to do etc. Best pool so far in Vietnam and a great way to spend a lazy day.

J

jenniferkB7728IZ

5/5Tripadvisor· a month ago

Brilliant resort, we had an incredible 2weeks here. From the moment we stepped into the resort the staff was so friendly and helpful. We were welcomed with a refreshing drink and wet towel following a long flight at check in which lovely. The pool was lovely we always had a sunbed throughout the day. Towels were provided so no need to bring your own. We loved the jacuzzi! We also used the spa which was relaxing. My experience with the staff was top class, massive thank you to Hung and Nga (glasses) both of them was super kind and helpful throughout, they where always checking in on us and knew all our names which I found very personal and lovely. We felt so looked after and we miss them so much, thank you so much for looking after us. We never felt so cared for in any places we have been. Nothing was too much for them, they delivered an exceptional service. The buffet breakfast was delicious, my kids loved making there own pancakes in the morning. The rooms where lovely and clean, every night we had a little treat left in our rooms and the food the hotel offered was delicious and fresh. The shuttle was handy to the old town. Thank you for making our stay memorable 💖 overall our stay was very relaxing which we needed, we loved every moment of it!

BS

Bale Siljanovski

5/5Google· 4 months ago

From the moment we arrived until the day we checked out, everything exceeded our expectations. The staff were incredibly friendly, welcoming, and always happy to help, making us feel genuinely valued throughout our stay. The facilities were excellent, the food was fantastic, and the pool was easily one of the best I’ve experienced at any hotel. The small gifts and thoughtful touches were a beautiful gesture that made the stay feel even more special. The hotel offers great value for money, with excellent deals and a convenient location close to Hoi An Old Town. I can’t speak highly enough of the staff—they truly made this stay memorable. Highly recommended.

WH

W Hill

5/5Google· 2 months ago

⭐️⭐️⭐️⭐️⭐️ Absolutely Brilliant Stay – Loved This Place! What a fantastic place! We absolutely loved our stay at Silk Sense Hoi An River Resort. From the minute we arrived, the welcome was brilliant. The staff here really are exceptional — genuinely friendly, incredibly helpful and always smiling. Nothing ever felt like too much trouble, and they really helped make our stay special. The resort itself is beautiful. It’s in a fantastic, peaceful location by the river and is the perfect place to escape and relax after a busy day exploring Hoi An. The whole place has a lovely calm feel to it. The food was superb as well — we ate here several times and everything was excellent. Breakfast was great, plenty of choice, and the quality throughout was really impressive. The spa deserves a mention too! Absolutely fantastic and exactly what was needed after days of walking around Hoi An. 😄 But ultimately it’s the people that make this hotel. Great location, beautiful surroundings, brilliant food, lovely spa and, most importantly, a fantastic team of people. We had a wonderful stay and genuinely didn’t want to leave. Would come back without hesitation. Highly recommended! 🇻🇳

TM

Trip.com Member

5/5Trip.com· 5 months ago

Had a wonderful time in a deluxe room in the main block. Grounds were lovely, big pool (with plenty of beds) and good location. Service was great and always very friendly. Use if the bikes was a big bonus.

CK

Carina Kan

5/5Google· 2 months ago

My stay in Silk Sense was amazing. One of the best hotel I have been, and I travel alot. All the staff, receptionist, housekeeping and the bell boys, they are the sweetest especially Nga (with glasses) and Hung. I cannot fault this hotel at all! Everyone is so lovely and genuinely care about you. The buffet in the morning has so much choice. English, korean and vietnamese. It is all fresh and you can get fresh Pho noodles made on request. The swimming pool is beautiful and very clean. Lots of sunbeds available. Bar drink choices are also wide ranged. I love this hotel and would definitely come back. The room itself is very clean. They housekeep everyday and give you sweet gifts every night.