B P International

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Chui Yee Tsang

5/5Google· 2 months ago

My son and i stayed at BP International House for 6 nights. We had a twin bed room, a shower, and a beautiful harbour park view on the 18th floor. The room was clean, beds were comfortable, and the space was decent size for the two of us. This is my fourth stay at this hotel over the last twenty years. My prefer hotel when visiting Hong Kong. I love the location because it's walking distance to restaurants, MTR (Metro), shopping, Star Ferry, Kowloon Park, and so much more. They have a 24 hour laundry facility on the 13th floor. There are three washers and three dryers. You can buy the tokens at the reception. It takes one token to wash and one to dry. 30 minutes for the washer and 45 minutes for the dryer. No need to buy detergent because it's installed in the washer. My son and I had the buffet lunch at the Flamingo Restaurant on the UG level in the hotel. The food was okay. There is a 7-Eleven and Wellcome Supermarket across the street from the hotel. You can purchase drinks, food, and anything you need. The Octopus card is a much have when visiting Hong Kong. You can get the Octopis card at 7-Eleven or any MTR station. Inside the MTR station, you can use the machines to add more money. If you need to buy a new card, you need to find the staff at the booth. You can only get an Octopus card from them for first time buyer. The Octopus card is not solely for the trains and busses, many businesses accept the card for payment. Load up your Octopus card, tap and go. I highly recommend this hotel.

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CandyLKW

5/5Tripadvisor· 3 weeks ago

The location of the hotel is excellent and very convenient.|I stayed at this hotel for nine nights on my own and felt safe and comfortable throughout my stay. Before my arrival, I requested a quiet room, and the hotel kindly allocated me a room facing Kowloon Park. The open view was very pleasant and made my stay even more comfortable.|The room was spacious enough to accommodate two large suitcases, and I particularly appreciated the working desk, which was essential for me during my stay.|Although the bathroom was a little small, it was always clean and well maintained.|The housekeeping team did an excellent job every day. They kept the room spotless and tidy, which made me feel welcome and well cared for.|During my stay, I experienced an issue where a guest in another room appeared to be smoking late at night. The smell came through the bathroom ventilation into my room. I called the Front Office to report the situation, and they immediately offered to move me to another room. However, I preferred to remain in my room and monitor the situation until the following day.|The Duty Manager called me the next day to follow up and check whether I would like to change rooms. She sincerely apologised for the inconvenience. I appreciated her concern and explained that the issue was not the hotel's fault, but rather the result of another guest's behaviour.|When I noticed the smoke smell again the following day, I contacted Housekeeping. They responded promptly, investigated the issue, and, since I preferred not to change rooms, they kindly provided an air purifier. This made the room much more comfortable.|The staff's prompt responses, professionalism, and genuine care made my stay a very pleasant one. I would definitely stay here again and highly recommend this hotel to anyone visiting the area.

TM

Trip.com Member

3.7/5Trip.com· 4 months ago

Fantastic location and great sea view, despite being a bit dated!The location of this hotel is absolutely unbeatable. It takes less than 10 minutes (probably just around 5 minutes) to walk from the MTR station to the hotel. The surrounding area is packed with an incredible variety of restaurants and eateries. You can easily walk to Tsim Sha Tsui on foot without needing any transport. Plus, the public transport options nearby are excellent—with the MTR, West Rail, buses, and minibuses, you can easily get to almost anywhere in Hong Kong. It is super convenient!While the interior and decor are a bit dated, everything else was perfectly acceptable. Booking the sea view room was definitely worth every penny. Highly recommended for its convenience!

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ROSE NGUYEN

1/5Google· 4 months ago

We were supposed to stay at this hotel in Hong Kong on 27 May 2026, but unfortunately we had to cancel our trip because my husband was unable to complete the required Pre-Arrival Registration due to repeated failures of the online immigration system. As soon as we became aware of the issue, we contacted Agoda and also emailed the hotel directly to explain our situation and request assistance. However, because the cancellation was made less than one week before check-in, the hotel stated that they had to follow their cancellation policy and charged us almost the full amount of the booking, even though we were unable to travel and did not stay at the property. While we understand that hotels have policies, we were disappointed by the lack of flexibility given that the cancellation resulted from circumstances beyond our control. We hope the hotel may consider a more compassionate approach to similar situations in the future.

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Candy Villafuerte - Reshi

4/5Google· Edited 4 months ago

From utter frustration to delight ** updated review (21 May 2026) ** When I first checked in to the hotel, my family's experience was far from ideal. The last room (out of the 3) booked became ready only after coming back for the 3rd time to check. Expectations weren't set properly; hence the frustrating "check in" experience. However, everything changed once I spoke with the hotel office manager, Benson. He was sincerely apologetic and listened attentively to my concerns, and immediately took action. Since we have checked out, he decided to offer on-the-house buffet lunch for my whole family of 9. He personally ensured that we will have a table ready and even made time to check on us before we left. The dining staff made sure we were comfortable, and they all greeted us warmly whenever we crossed paths. What began as a frustrating experience turned into one of the most memorable hotel stays I’ve had. The professionalism, empathy, and swift response of the office manager, Benson, completely redeemed the situation. Mistakes can happen anytime, anywhere, but it’s the recovery that defines true hospitality — and this hotel, especially Benson, proved they deeply care about their guests. I do hope every staff stay consistent to this kind of service. ---------------- Landed in Hong Kong this afternoon (18 May 2026) and arrived at BP International Hotel at 1.30pm. Tried to check in and got a warm welcome by a lady and was advised to come back at 2.30pm as by that time the 3 rooms I've booked and paid for via Agoda will be ready. Went back at 2.45pm and was advised none of the rooms are ready. Was given a complementary drinks voucher, but, again, advised room not ready and asked to come back at 3pm. We did and only 2 rooms were ready and was advised to come back at 3.20pm to get the last room. Came downstairs at 3.45pm expecting the last room is ready, but still not yet! Worst is, they cannot even quote a specific wait time when asked and another guy, who i wasn't speaking with, kind of rudely replied that " We wouldn't know when it's ready because it is the housekeeper who knows and will tell us". As of writing, it is 4pm now and still no last room. To top it of, I remember booking a Harbourfront view but I see buildings!! Now, no assurance as to when we will have our room. Very bad service!!! I was fooled by prior reviews read. Extremely disappointing. Room, though somewhat dated, buffet breakfast, and price weren't bad; but will still consider staying elsewhere next time as service is equally important to me.

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Bman

4/5Google· 4 months ago

We have stayed here a couple of times now and we chose BP mainly for the location. It is located near all amenities but also conveniently tucked away ever so slightly to avoid the hustle and bustle of Nathan road. There is a Cafe de coral right infront of the hotel (for breakfast) and a dedicated taxi rank Infront of the main doors. The rooms are decent size and comfortable. They are cleaned daily and the housekeeping staff are friendly. Invariably it's a busy hotel so front of house is always busy. If I were to suggest any improvements to them, I would say ensure the front of house are more welcoming and friendly and to invest in renovation. The hotel is starting to show it's age. I also noticed that it has cut free water, juice and soft drinks that it used to provide daily. This was a very nice little gesture that probably didn't/doesn't cost the hotel a lot.

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Terence

3/5Google· a week ago

Location is good. The room is spacious. But the crucial problem is noisy. The room is next to a lift for internal use. The night staff push carts or trolleys very hard and hit the wall between 10:30pm and 11:30pm. Sometimes happens after midnight. Requested several times for improvement but still in vain.

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Jean Paul Lucat

4/5Google· 4 months ago

The hotel enjoys an excellent location, close to all essential amenities and within easy reach of Hong Kong West Kowloon Station, making it particularly convenient for travelers taking high-speed trains to Mainland China. It is also just a short distance from Nathan Road, one of Hong Kong’s most vibrant and bustling streets, lively both day and night. A taxi stand is conveniently located right outside the main entrance, making transportation quick and hassle-free. The rooms are comfortable, well-maintained, and of a reasonable size. The housekeeping staff are friendly, attentive, and meticulous in their work, ensuring that rooms remain spotless throughout the stay. The main lobby is clean, spacious, and tastefully decorated, creating a pleasant first impression for guests. One noticeable change is that the complimentary beverages previously offered, including bottled water, fruit juices, and soft drinks, have been discontinued and replaced by vending machines. While this provides guests with a wider range of choices, it is a less generous arrangement than the former complimentary service.