The Kahala Hotel and Resort

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Meike de Vries

3/5Google· 3 weeks ago

I stayed at The Kahala for four nights in an Ocean Front Lanai room on the 9th floor. The location was one of the main reasons for choosing the hotel. It feels pleasantly removed from Waikiki while still being easy to reach, and the beach is considerably quieter and less crowded. Service and cleanliness were consistently very good. Everyone I interacted with was friendly, the room and public areas were spotless, and restaurants as well as spa treatments can conveniently be booked online. I also used the spa for a manicure and pedicure and had a very good experience. The room itself, however, was disappointing for a resort positioned at this level. It feels quite dated, and the bathroom in particular is in clear need of renovation. The shower, bathtub and overall design no longer match what I would expect from a luxury hotel in this price category. Another issue was the location of my room on the 9th floor: I could regularly smell food from one of the restaurants, which was quite unpleasant. I also found the dolphin lagoon difficult. I had not realized before arriving that the resort actually keeps live dolphins on the property. Seeing them in what felt like a relatively small lagoon made me uncomfortable, and this would influence my decision about staying here again. Overall, The Kahala offers a beautiful, peaceful beachfront location, excellent cleanliness and very good service. However, the dated rooms, the restaurant smells reaching my room and the dolphin program significantly affected the experience. I would probably not stay here again.

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X5781FXjays

5/5Tripadvisor· a month ago

We are celebrating our 33rd wedding anniversary. We got married here when we’re 24 and 22. We love this hotel. We spoiled and pampered ourselves extra this year. The staff were very well trained and extra friendly compared to last year. We enjoyed the spa services ( massages and pedicure) and soho New York haircut and lashes extension services. The staff at both locations were professional and pampered us. We want to say an extra mahalo to Megan Ibara and Eian Tsosie for the early check in and late check out accommodations and meticulous housekeeping services. They made our stay extra magical and memorable. Also want to shout out to Tre at the seaside grill. Everytime we stopped by and grabbed a bite to eat he was so kind to recommend special dishes and drinks and made us feel so welcome. He is such a friendly cheerful guy. We want to come back every year to celebrate our anniversary. Here’s to another 33 years !! Cheers,|Jay and JoAnn Stone

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Trip.com Member

3.2/5Trip.com· a year ago

The room of 5,000 yuan a night didn't even have a welcome fruit plate. I stayed for four nights. On the last night, the landline in the room kept ringing, and it rang six or seven times. People were stupid once in an hour. I didn't sleep well with my child. At six o'clock in the morning, I went to the front desk to find someone to argue. My English was not very good, so I asked the guide for help me and the front desk theory. I asked for a free late check-out and didn't sleep well. The hotel agreed to check-out until 6:00 p.m. Compared with other hotels, this is a better hotel in Oahu. Overall, I can only give 6 points. Maybe my requirements are too high. The service attitude of living in Bulgali hotels at this price in China is still very different. There will be a lot of gifts.

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Julie

5/5Google· 2 weeks ago

The Kahala Hotel & Resort is a truly beautiful place to experience Oahu. From the stunning beachfront setting to the elegant atmosphere, everything feels peaceful, luxurious, and special. 🌺🌊 I absolutely loved the tropical surroundings, the beautiful ocean views, and the feeling of being in a little paradise away from the hustle and bustle of Honolulu. The resort has a wonderful atmosphere, perfect for relaxing and enjoying the beauty of Hawaii. It’s an ideal place for anyone looking for a luxurious Hawaiian experience, whether for a romantic getaway or a special trip with family. A beautiful memory of Oahu that I’ll cherish for a long time. Mahalo!

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Jill Maeda

5/5Google· 2 weeks ago

Beyond Five Stars—Preston Made Our Stay Unforgettable! Our stay at The Kahala Hotel & Resort exceeded every expectation and made my birthday unforgettable. The spa was outstanding, the dining and room service were wonderful, and the pool and cabanas were heavenly, with exceptional attention from the pool staff. Preston deserves special recognition: his exceptional service and thoughtful attention to every detail of our stay made us feel truly cared for and special. He has my wholehearted nomination for an exceptional service award. Thank you, Preston and the entire Kahala team, for such a joyful, memorable celebration!

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Chunlin

5/5Google· 4 months ago

This has been an amazing experience for my girlfriend’s graduation trip! Masa at front desk was very friendly and helpful. We arrived very late at night feeling exhausted. Masa greeted us with professionalism and enthusiasm. He gave us a great room with amazing views that immediately made the trip so exciting for us. His manager also helped us carry the luggage into our room. This place has a great beach that is not crowded and very delicious breakfast buffet. We highly recommended this place!

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Todd Chapman

5/5Google· 3 weeks ago

Stayed here for a wedding in 2025. The service was excellent and the staff was polite. We stayed in the Dolphin Suite, it was very comfortable. We also had a our dog with us and the hotel was very accommodating. It's a little out of the way if you want to spend time in Waikiki, but if you just want to hang out at the beach and relax, this is your place. Feels like you're living in a Hawaiian postcard.

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Darren

5/5Google· 2 months ago

Stayed here for a birthday staycation for my daughter and it was amazing. From the moment we pulled up the service was unmatched throughout the whole stay. From the valet, bell boys, cleaning, pool service, really everyone we had an encounter with was so polite and a joy to talk to. The hotel itself is very nice, gives off an older fancy vibe. It’s right on the beach and has a great pool. The dolphin lagoon, however you may feel about that stuff, was really cool for my daughter to be able to see. Overall great place to stay and I’d recommend it over staying in Waikiki.