Town Lodge Waterfall, Midrand Johannesburg

Name: Town Lodge Waterfall, Midrand
Address: Montrose St, Waterfall Park Midrand, Johannesburg, 南非

Town Lodge Waterfall, Midrand Johannesburg

At a glance: 2-star · Since 1994 · Renovated 2015 · 118 rooms

Guests love: Service · Cleanliness

With a stay at Town Lodge Waterfall, Midrand in Johannesburg (Midrand), you'll be within a 15-minute drive of Melrose Arch Shopping Centre and Montecasino. This hotel is 0.4 mi (0.7 km) from Siemens - Midrand and 1.1 mi (1.8 km) from Mall of Africa.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a picnic area. Guests can get to nearby shops on the complimentary shuttle.

Grab a bite to eat at Eat In, a poolside restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 118 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

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Good to know

Check-in14:00
Check-out11:00
Front desk24 hr
Breakfast
Non-smoking rooms
Voltage220V
ATM

Check-in requirements: The main guest checking in must be at least 18 years old.
Children: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Amenities

Property amenities

Barbecue facilities
Bar
Restaurant
Room service
Snack bar
Beauty and makeup
Golf course
Swimming pool
Children's meals available
Wi-Fi in public areas
Garden
Non-smoking floor

Room types

Double rooms
Twin rooms
King rooms
Single rooms
Family rooms
Business rooms

Guest reviews

4.1Very good(837)

Excellent394
Good

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Reviews from

NorthStar21958465627

2/5

Tripadvisor· 3 months ago

I recently checked out of this hotel, and unfortunately my experience was disappointing. The biggest concern was the food quality. During my stay, my business partner, my colleagues, and I ate a meal that appeared to be spoiled. We all experienced stomach issues afterward, which was very concerning. Another issue occurred on the second evening of our stay. I arrived late for dinner, and the supervisor politely asked the chef if she could prepare a meal for me. I completely understood if this wasn't possible because her shift had already ended. However, what was unacceptable was the way she responded. She shouted at the supervisor in front of us as guests, speaking to him in a very disrespectful manner. It was uncomfortable to witness, and I felt sorry for him. Workplace disagreements should be handled privately and not in front of customers. I was also disappointed with the breakfast service. Guests are only allowed to serve themselves fruit, muffins, and bread. Everything else, including omelettes and other hot breakfast items, must be served by the chef. This resulted in unnecessary waiting, making breakfast less enjoyable than it should have been. There were positive aspects of the stay, but the food safety concerns, the unprofessional interaction between staff, and the slow breakfast service had a significant impact on my overall experience. I hope management addresses these issues to improve the experience for future guests.

Diamond Series

1/5

Google· a week ago

I have never given a poor review for any hotel, so this hurts! My room was filthy! I dropped the batteries of the tv remote ( which was hanging by a thread as it did not have the back cover). I then had the push the bed backwards to recover the batteries. The amount of filth I saw at the foot made me want to check out early. The bathroom had what appeared to be toothpaste or soap stains on the tiles. The breakfast is also subpar for the price! I would however like to give a thumbs up to the ladies and gentlemen working at the kitchen!

Mphoza

5/5

Google· 4 months ago

The staff was professional and friendly, the food was delicious, and the location was perfect. Big thanks to everyone from the front desk to the restaurant team keep up the amazing service! See you again soon! 😉👌🏽

Response from the property

Dear, Mphoza Thank you so much for your wonderful feedback. We're thrilled to hear that you had such a positive experience with our professional and friendly staff, as well as enjoying our delicious food and perfect location. Your kind words mean a lot to us, and we will certainly pass on your thanks to both the front desk and restaurant team. We look forward to welcoming you back to Town Lodge Waterfall soon. Regards, Eugene Kotze General Manager Town Lodge Waterfall

Suren Ajoodayh

4/5

Google· 5 months ago

A very pleasant experience. The meals were perfectly prepared and very delicious. The staff are always pleasant and accommodating. Definitely a good experience.

Response from the property

Dear, Suren Ajoodayh Thank you for taking the time to share your wonderful feedback about your recent experience at Town Lodge. We're delighted to hear that you enjoyed the meals and found them to be perfectly prepared and delicious. It's always our goal to provide pleasant service, and we're glad our staff made you feel welcomed and accommodated throughout your stay. We truly appreciate your kind words and look forward to welcoming you back soon for another great experience. Sincerely, Eugene Kotze General Manager Town Lodge Waterfall

Good enough Mtsweni

4/5

Google· a week ago

I enjoyed my stay,food was great and the staff is friendly

Response from the property

Dear, Good Enough Mtsweni Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at Town Lodge and that you found our food to be great. It’s also wonderful to know that our staff made a positive impression with their friendliness. We appreciate your feedback as it encourages our team to continue providing excellent service. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Eugene Kotze General Manager Town Lodge Waterfall

Thulile Vundla

3/5

Google· 8 months ago

Had a lovely experience staff very friendly. Breakfast was great. One this I struggled with is that there was no plug near the bed in my room.

Response from the property

Dear Vundla, Thank you for taking the time to share your feedback. We're delighted to hear that you had a lovely experience and enjoyed the friendliness of our staff, as well as the breakfast we offer. We do appreciate your mention of the inconvenience regarding the plug near your bed. Your input is valuable to us, and we will take your comments into consideration for future improvements. If there is anything you would like to chat to us about, kindly follow this link https://townlodge11.goreview.co.za/goreview-crm?revid=xiGgANHP to leave us your details, so that we can get in touch with you. Sincerely, Eugene Kotze General Manager Town Lodge Waterfall

Denash Molefe

5/5

Google· 7 months ago

Great hotel for a 2 star, however I feel they should consider having fridge in the rooms and a phone. There's a WhatsApp number but sometimes it takes forever for the message to be delivered or they take forever to respond.

Response from the property

Dear Denash Molefe, Thank you for taking the time to share your thoughts with us. We're delighted to hear that you found our hotel to be a great option, especially considering its rating. Your feedback regarding the inclusion of fridges and phones in the rooms is valuable, and we appreciate your suggestion. We understand how important it is for our guests to have quick and efficient communication options, and we’ll look into ways to improve response times on our WhatsApp service. Thank you once again for your feedback. We hope to welcome you back to Town Lodge in the future. Regards, Eugene Kotze General Manager Town Lodge Waterfall

DevOps Abilities

5/5

Google· 2 months ago

All you can eat baffet was good... They had: pap Ribs Sausage on a stick Large Quater chicken

Response from the property

Dear, Devops Abilities Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed our all-you-can-eat buffet. It’s great to know that the pap, ribs, sausage on a stick, and quarter chicken met your expectations. We strive to provide a delightful dining experience for all our guests, and your feedback motivates us to keep improving. We hope to welcome you back soon for another enjoyable meal. Regards, Eugene Kotze General Manager Town Lodge Waterfall

Where can I eat near Town Lodge Waterfall, Midrand?

The hotel's Eat In restaurant serves lunch and dinner with burgers, pizzas, hot meals, and vegetarian options, and there is also a bar and a snack bar on site. For a change of scene, the Mall of Africa is about 1.7 km away and includes a food court with many dining choices. You can also use the free shopping center shuttle to reach the mall easily. The hotel's restaurant is a convenient option for a hearty meal without leaving the property.

What is the area around Town Lodge Waterfall, Midrand like?

The hotel sits in Waterfall Park, Midrand, a short drive from the Waterfall City Precinct, which includes the Mall of Africa and the Gautrain Midrand station. The area is well connected, with easy access to major highways and conference venues like Gallagher Convention Centre and Kyalami Exhibition Centre. You are also close to the Kayalami Grand Prix Circuit, about 5.5 km away. The immediate surroundings are modern and convenient, with a shopping mall nearby. For exploring further, the Gautrain and dedicated buses make getting around straightforward.

How do I get to Town Lodge Waterfall, Midrand from the airport or main train station?

From O.R. Tambo International Airport, the hotel is about 21.5 km away. You can arrange a transfer through the hotel, which offers airport shuttle service. Alternatively, take the Gautrain to Midrand station, about 4.1 km from the hotel, then a short taxi or ride-hailing trip. From Johannesburg's main train station, the Gautrain also connects to Midrand. The hotel is accessible via the N1, M1, and N3 highways, with the Allandale Road exit nearby.

What's there to do near Town Lodge Waterfall, Midrand in the evening?

In the evening, you can relax at the hotel's own bar and snack bar, or enjoy a meal at the on-site Eat In restaurant. For a change of scenery, the Mall of Africa is just 1.7 km away, offering shopping and dining options. The Kyalami Grand Prix Circuit is 5.5 km away, though it's more of a daytime attraction. Since the well-known city sights like Zoo Lake and the Johannesburg Zoo are about 19 km away, an evening trip there would require a drive. Staying close by for a relaxed evening is the easiest option.

Is Town Lodge Waterfall, Midrand a good base for exploring Johannesburg?

Town Lodge Waterfall, Midrand, is a practical base for exploring Johannesburg, though the main sights are a drive away. The hotel sits near the Mall of Africa and Waterfall City, with the Gautrain Midrand station about 4 km off, which links you to the city and O.R. Tambo airport. The well-known attractions, like James & Ethel Gray Park (15.5 km) and Zoo Lake (19.1 km), are all over 15 km from the hotel, so plan for a car or transit trip. For a closer outing, the Kayalami Grand Prix Circuit is 5.5 km away. The hotel's own restaurant and bar make it easy to relax after a day out.

Town Lodge Waterfall, Midrand

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