Hotel Stary Krakow: Book Your Stay

Name: Hotel Stary
Address: Szczepańska 5, Krakow, 波兰

Hotel Stary Krakow: Book Your Stay - Ask Fortrip

At a glance: 5-star · Since 1901 · 78 rooms

Near: Rynek Główny · 2 min walk

Guests love: Service · Wellness

The heart of Kraków is your starting point at Hotel Stary, with Main Market Square and Town Hall Tower just steps away. St. Mary's Basilica is 0.5 mi (0.7 km) from the hotel, and Cloth Hall is 0.9 mi (1.5 km) away. Rynek Główny is a two-minute walk, MNK Sukiennice is also two minutes on foot, St. Mary's Basilica is three minutes away, and St. Florian's Gate can be reached in five minutes, as can Lustrzany Labirynt.

The spa invites you to unwind with massages, and the recreational side includes 2 indoor swimming pools, a sauna, and a fitness center. Complimentary wireless internet access, concierge services, and babysitting are also part of the stay.

Dining options include TRZY RYBKI, one of the hotel's 2 restaurants, plus room service during limited hours. A coffee shop and cafe offers snacks, and the bar and lounge is a spot to relax with a drink. Buffet breakfasts are served daily.

For business needs, complimentary wired internet access, a business center, and limo and town car service are available. The hotel provides 1938 square feet (180 square meters) of event space, including conference space and 2 meeting rooms, and an airport shuttle runs around the clock.

The 78 guestrooms are individually decorated and come with minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is on offer for entertainment. Bathrooms include designer toiletries and hair dryers, and conveniences such as phones, safes, and desks are provided.

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Check-in15:00
Check-out12:00
Front desk24 hr
Breakfast
Pets on request
Extra bedsUp to 1

Check-in requirements: The main guest checking in must be at least 18 years old.
Children: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Amenities

Property amenities

Accessible rooms available

Room features

Air conditioner

Room types

Double rooms
Twin rooms
Single rooms
Suites
Apartments & studios

Guest reviews

4.7Excellent(1,293)

Excellent1,063
Good

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Reviews from

369catr

4/5

Tripadvisor· 2 months ago

We stayed for 3 nights in room 300 a luxury suite. |I will start with the negative hence only 4 stars from me. The room was very noisy and not noise from outside but from the room above ! ! I understand that is an historic building but there’s no sound proofing. We were lucky enough that only one night out of the 3 someone was in the room above us. You could hear them talking as if they were in the room with us ! I would not expect that for a 450 GBP a night room. No “noise privacy “ at all. We had to turn the TV on and open the window to let the street noise cover the talking of the people in the room above . Good thing is that we asked the reception for earplugs and we had a good night sleep in the end. |Pillows are soft and now easy to sleep on. |Positives : big spacious suite, air con ( but only in one of the 2 rooms worked but was fine ) , bathrobes , slippers, Aqua di Parma toiletries ( fixed to the wall) , good hair drier, tea and coffee facilities in the room ( we asked for milk too and was provided immediately) , good tasty food at breakfast (choice of buffet and order from the menu ) , iron and board . We arranged an airport transfer with the hotel on way in , but on way out we took a Bolt right from behind the hotel ( there’s a small square with fountains ), and the Bolt ended up being under 1/3 of the price of the hotel transfer. I initially heard that taxis do not come to the hotel due to old town restrictions but that’s not the case. I would have just taken an Uber / Bold on way in too otherwise. Great location. We used the spa changing rooms to change later in the day we left . The hotel kept our suitcases safe for a few hours.

Trip.com Member

5/5

Trip.com· a year ago

We loved our stay here. The location is perfect. The hotel beautiful. Loved the acqua de palma toiletries. A couple of critiques would be. A coffee machine in the room would be an added bonus and the spa areas a little warmer. The bar area is lovely as is the rest of the hotel. We’d certainly stay here again 😊

Michelle P

5/5

Google· Edited 2 months ago

Gorgeous hotel. Fantastic location. Staff was a bit awkward to communicate with. The spa is worth every penny of your stay cost. Beautiful bathroom. Loved the saunas and pool. For being an upscale hotel, the staff needs to learn to be kinder and more respectful to clientele. I had better service down the street at a hotel 8x cheaper. It’s worth staying one night for the spa and ambiance, but the staff made it difficult to enjoy the stay. Every time we had to ask for assistance, it was uncomfortable. One time, they laughed at us the moment we walked away. The maid was very kind. the gym clerk, and restaurant staff was kind. The front desk people need to learn better communication skills.

J & P Sychterz

5/5

Google· 4 days ago

It's a beautiful, very old and historic building (so rooms on the main floor can be a bit noisy depending on who's above you!) but overall it's a gorgeous place to stay, the rooms have everything you need & more, beds are soooo comfortable, it's in a perfect location, the amenities are incredible (pool, spa, etc.) and the breakfast was excellent. We wouldn't hesitate to return when in Krakow again!

Response from the property

Dear Sirs, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our historic building, comfortable rooms, excellent breakfast, and wellness facilities. We appreciate your understanding of the unique character of our historic property and are sorry if noise from neighbouring rooms occasionally affected your comfort. It is lovely to know that our location and amenities made your stay so enjoyable. We would be delighted to welcome you back to Hotel Stary on your next visit to Kraków! best regards, Anna Przystał- Hotel Manager

jason higgs

5/5

Google· 3 weeks ago

I don't usually bother leaving reviews but was so impressed by the design and architectural features of this hotel that I feel compelled to on this occasion. Exceptional attention to detail, with a great fusion of historic with the modern - especially the pool. We changed rooms at the beginning to one with windows onto the street and this was much better. We ate out so can't comment on the food. Great hotel.

Response from the property

Dear Sir, Thank you very much for taking the time to share such a wonderful review. We are delighted to hear that you were impressed by the unique design and architecture of Hotel Stary, and especially by the way we combine the historic character of the building with modern elements. We are also pleased that the room change made your stay more enjoyable and that you appreciated the street view. It was a pleasure to have you with us, and we hope to welcome you back to Kraków and Hotel Stary in the future! best regards, Anna Przystał-Hotel Manager

Joanna Carramba

4/5

Google· a week ago

The hotel is conveniently located right in the heart of the Old Town. The interior design is quite specific and may seem a bit dark, featuring an austere decor with heavy, solid wooden furniture. While the rooms are spacious and the beds are comfortable, some areas could definitely use a refresh—there is visible dirt on the walls around the light switches and vents. The spa is small and located in the basement, but given that the hotel is in a 14th-century building, it’s a miracle they managed to squeeze it in at all. The staff at the reception and at the spa are friendly and welcoming. However, the overall experience doesn’t quite match the level of professionalism you’d expect from a luxury property. The breakfast is disappointing. The restaurant staff is clearly inexperienced, clumsy, and completely unsuited for a five-star hotel. Furthermore, the breakfast area has poor acoustics, making it a loud and hectic experience when the space is packed with guests. There is a small buffet selection, and the à la carte dishes are not up to standard—the oatmeal was completely tasteless, and the avocado egg toast was totally bland. It is a waste of money, especially considering there are plenty of restaurants just around the corner where you can enjoy much higher quality meals for a fraction of the price.

lenswork4

5/5

Google· 5 months ago

Stylish and sophisticated hotel with all the amenities one might need and enjoy. The suite was spacious with a large bathroom and walk in closet, sitting area, and giant bed. Very quiet for sleeping. Staff are helpful in every way and have language skills making our stay marvelous. Breakfast is plentiful and tasty with all the favorites plus items made to order. Staff at breakfast do a great job and are cheerful. I hope to stay here again soon.

Pat Grum

5/5

Google· 3 months ago

From arrival to departure, our stay at Hotel Stary exceeded our expectations. The location is perfect if you want to see Krakow and enjoy great restaurants in Old Town. The staff was very helpful at all times. We will recommend it to anyone visiting Krakow.

Response from the property

Dear Madam, Thank you so much for your wonderful review. We are truly delighted to hear that your stay at Hotel Stary exceeded your expectations from the moment you arrived until your departure. It is especially rewarding to know that you enjoyed our central location in the heart of Kraków's Old Town and found our team helpful throughout your visit. Your recommendation means a great deal to us and is one of the highest compliments we can receive. We sincerely appreciate your kind words and hope to have the pleasure of welcoming you back to Hotel Stary whenever your travels bring you to Kraków again. best regards, Anna Przystał- Hotel Manager

Where can I eat near Hotel Stary?

For dining, the hotel itself offers Trzy Rybki Restaurant, Rybki Nove Restaurant, and the Sky Bar, all serving Polish cuisine with a modern twist. Just 150 meters away, Pimiento Argentino Grill provides Argentinean dishes. Since you're steps from the Main Market Square, you'll find many cafés and restaurants in the surrounding streets. For a quick bite, the hotel's café and bistro are also available. Kraków's Old Town is full of options, so you can easily explore and discover more within a short walk.

What is the area around Hotel Stary like?

You are right in the heart of Kraków's Old Town, steps from the main square. Rynek Główny is a 2-minute walk, with St. Mary's Basilica 3 minutes away and St. Florian's Gate 5 minutes off. The green Planty park is a 6-minute stroll, and Wawel Cathedral is a 12-minute walk. The streets around the hotel are filled with cafés, restaurants, and shops typical of the historic center. For a sense of the wider city, Kazimierz is about 1 km away.

How do I get to Hotel Stary from the airport or main train station?

From John Paul II International Airport Kraków-Balice, the fastest way is the train to Kraków Główny station, which runs every 30 minutes and takes about 15 minutes; from there, the hotel is roughly a 10-minute walk. You can also take a taxi or pre-book an airport shuttle, which takes about 20-25 minutes. From the main train station, Kraków Główny, take tram number 4 towards the Bagatela Theatre stop, then walk a short distance to the hotel. The hotel is close to the station, so walking is also a straightforward option.

What's there to do near Hotel Stary in the evening?

In the evening, you can start at the hotel's own Sky Bar and Rybki Nove Grill, which offers tapas and grilled dishes in a rooftop setting. For a short stroll, Rynek Główny and St. Mary's Basilica are just 2–3 minutes away, where the old town comes alive with cafés and bars. St. Florian's Gate, a 5-minute walk, leads into the historic center with further dining spots. Hotel Stary also hosts occasional tasting dinners at Trzy Rybki Restaurant, a nice option for a special evening.

Is Hotel Stary a good base for exploring Krakow?

Yes, Hotel Stary is an excellent base for exploring Krakow. The city's main sights are right at your doorstep: Rynek Główny is a 2-minute walk, St. Mary's Basilica is 3 minutes, and St. Florian's Gate is 5 minutes away. Wawel Cathedral is a pleasant 12-minute walk, and the Wawel Royal Castle is 13 minutes on foot. For exploring further, Krakow's Old Town is walkable, and you can easily reach other areas by tram since the main station is close by.

Hotel Stary

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