Hotel Unicus Palace

TM

Trip.com Member

5/5Trip.com· a year ago

Easy walk to and from the old town and all the sights there. Delicious breakfast with a few cooked-to-order options, and afternoon tea. Friendly and available staff.

J

jwjg

4/5Tripadvisor· 3 months ago

Great location just north of the main square, a little hard to find as the sign is very small and the door is between two restaurants. The welcome was nice and professional and the staff speak good English. Our room was lovely, spacious and very comfortable. The breakfast was good too, with the option to order some lovely hot meals as well as a decent spread. It would have been nice to be able to toast bread (they have some lovely breads available). It’s not a lavish spread, but we enjoyed it. We were very happy with this hotel and would definitely stay again. Hard to fault.

H

helenfUk

4/5Tripadvisor· 2 months ago

Hotel is in a great location in the old town. The staff were very good. |The room is decorated in keeping with its era. We thought the room we had was small. The bed was a good size and had a thick mattress and good quality bedding. |The bathroom was really big and had good quality fitments and toiletries, in bottles fixed to the wall. |Breakfast was good. Buffet style also a choice of freshly made to order options as well|We found the storage minimal. 3 hangers each and 1 small shelf above the fridge.|The wardrobe was very narrow and was also the storage for the ironing board. When we took that out we had to be careful where we put it so it wouldn't be a trip hazard in the night|The safe was in the base of the wardrobe, which would possibly be tricky for people with mobility issues to access|There is a mini bar. We found it very expensive, approximately €15 for 187 MLS of white wine|There were two macaroons on a plate when we arrived. Nice gesture but they were uncovered which didn't appeal to me. They were still there 4 days later when we left|These are only small niggles, that prevent me from giving it a higher score. I would stay here again if I was in that area in the future

J

jayjayholmfirth

5/5Tripadvisor· 2 months ago

What a delightful little hotel and perfectly placed for the Main Square, restaurants and bars, shopping and the Galeria Krakowska Shopping Mall, tram, bus and railway station. |Rooms were spacious with fabulous bathrooms and very comfy beds. Chilled water stations outside the rooms on the corridor which was a nice touch too on very hot days.|Breakfast was plentiful and tasty with imaginative dishes to order and the staff friendly and attentive. |Having rooms 401 and 402 were were also perfectly placed to see the hourly trumpeter in the tower of St Mary's Basilica, a better view than in the square!|Manager apologised the last day for issues with air conditioning (it had been 36/37 degrees the previous days) but honestly hadn't noticed. Lovely hotel and lovely staff.|Definitely would stay there again when (not if) I return to Krakow. Thoroughly enjoyed our stay.

IM

IAN MARCHESI

5/5Google· 4 months ago

After a bad 1st experience in an apartment that misrepresented the facility, it was anenormous pleasure to meet 2 super friendly front of house reception superstars. Both karolina & Mateusz were very accommodating of our situation and politely booked us in to the Hotel Unicus Palace. This beautifully and tastefully restored hotel was magnificent for our next 4 days stay and the staff will treat you with exception! Highly recommended- let's face it the staff attitude always sells any place, these 2 young people were great!

S

Susiedoll59

5/5Tripadvisor· a month ago

The location is perfect, near the Main Square with no noise, so quiet area.|We had a wonderful stay at this hote.|The rooms are clean, spacious, comfortable and well maintained.|The hotel is lovely throughout.|All the staff were polite, friendly and very helpful.|Breakfast was first class with a variety of food choices, it was fresh and delicious |The staff at breakfast were very lovely and helpful, they took good care of hotel guests. |I highly recommend this hotel and would definitely stay here again.

MM

Marc Meyen

3/5Google· 4 months ago

Rooms on the streetside are very noisy ! Rooms are nice, but the cleaning needs attention. Breakfast is a bit boring. This is certainly not a 5-star hotel.

MW

Michael Watson

5/5Google· 11 months ago

We had a 3 night stay here. We were given a free upgrade to a larger room on arrival. Location is perfect, right in the main market square. Very friendly and helpful staff, particularly Kamil who helped us a number of a times during our stay. Room was very clean and beautifully decorated, along with the rest of the hotel. We were also given a late checkout without any issue too. Highly recommend!