Radisson RED Hotel & Radisson RED Apartments, Kraków

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5/5Google· a month ago

Recommended!!! Spent 11 days this year during 2 visits, I love everything about this hotel, my clear favourite thanks to its design, colour scheme, layout, its great location on all bus and tram corridors and friendly staff, even calling back when missing your calls from the room on their ‘magic’ number. Room 530 is a bit special with the huge terrace, sunsets after returning from work were amazing. Will only ever come back to this hotel when in Krakow next in Jan. Also, great food options around in Be Free breakfast place (5mins away) and Bunsik Korean bistro (1min away).

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Marta “Martykow”

3/5Google· 2 months ago

Dear Hotel Management, I would like to share my feedback regarding our recent three-night stay at your hotel. First of all, I was very impressed by the hotel itself. The property is beautiful, and the rooms are very well designed and comfortable. Unfortunately, however, the level of service was quite disappointing, especially considering that this is a four-star hotel. We had specifically requested a higher-floor room, particularly because we were traveling with a child. Despite this request, we were assigned a room on the first floor. What made the situation even more difficult was the construction taking place directly below our room. The noise started in the morning and made it extremely difficult for us to sleep and properly rest during our stay. In addition, during our three-night stay, there was no housekeeping service to clean the room or replace the towels. We found this particularly disappointing and not what we would expect from a four-star hotel. Overall, while we genuinely loved the hotel, its beautiful rooms, and the property itself, the service and room allocation significantly affected our experience. I hope you will take this feedback seriously and consider improving these aspects for future guests. Thnx

PS

Pia S

5/5Google· 2 months ago

Overall, an excellent hotel that exceeded my expectations. The rooms are modern, stylish, and artistically decorated, with thoughtful design details throughout the entire hotel. The atmosphere is relaxed yet sophisticated, and everything was spotless. The breakfast was delicious, varied, and offered plenty of options. The bed was absolutely perfect—one of the most comfortable I've ever slept in. I also loved the great views from the 9th floor. The location is peaceful while still offering excellent transport connections to the city center and main attractions. Considering the quality of the hotel, the price-to-value ratio is outstanding. I highly recommend Radisson RED Kraków, especially for both solo travelers and couples looking for a comfortable and stylish stay.

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W9057NAstevet

5/5Tripadvisor· 3 months ago

This hotel features such a cool design with a fun, playful reception area. But what made my stay truly unforgettable was the exceptional service. Sylwia at the front desk was so kind and welcoming. When I casually asked her about the local area, she provided me with detailed and fantastic recommendations. I am so grateful for her warm hospitality and amazing multilingual support. Thank you for making my trip so special!

TM

Trip.com Member

4.7/5Trip.com· 9 months ago

The lights used on lift are very beautiful. Breakfast for me is great. Room is very clean.

JS

Jesper Ellitsgaard Steffensen

5/5Google· 3 months ago

A lovely, modern hotel located within walking distance of the city’s old square. There is a good underground parking garage at fair prices. The hotel staff are friendly, welcoming, and speak very good English. The rooms are nice and have everything you need. We got a corner room with windows facing the lively streets outside. The breakfast buffet is of international standard, offering plenty of variety and local specialties. The location is great, with walking distance to the old town square. The area we’re in feels a bit quiet in the evenings, but to be fair, even though it’s mid‑summer, the weather has been more like autumn, so that’s probably why we haven’t experienced much activity. In summary, I can definitely recommend the hotel..

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Clari Serrano

5/5Google· 2 weeks ago

I absolutely loved my stay at Radisson RED Krakow! From the moment I arrived, I was impressed by the facilities, the incredible design, and how visually beautiful the entire hotel is. If you’re someone who appreciates aesthetics, modern spaces, and beautiful details, you’ll definitely love this place. The location is also a huge plus. It’s very close to Kraków’s main train station, which makes it incredibly convenient, especially if you’re arriving late at night. The area felt very safe and comfortable, and Kraków itself is a very safe city. The bed was extremely comfortable, which made the stay even better, and the whole hotel has such a cool and stylish atmosphere. The staff were also lovely, friendly, and very helpful throughout my stay. Overall, I genuinely loved this hotel and would absolutely stay here again if I return to Kraków. Highly recommended!

AS

Alena BABAYAN / Shchennikova

4/5Google· 3 months ago

The hotel is new, beautiful, and modern. The bed and bedding were very comfortable, the room had modern power outlets, and there was complimentary drinking water available on each floor. There was also a coffee machine and a kettle in the room, as well as a café/restaurant downstairs. Overall, everything was excellent. If you are arriving by train with luggage, I would recommend taking a taxi from the railway station. The walk is a bit too long and not very convenient when carrying suitcases. The only point that left a less positive impression was the check-in experience. When making the reservation, I asked in advance about the possibility of early check-in, as my daughter was arriving before me. At the reception, she was told that early check-in was possible because our room was already available, but only for an additional charge of 50% of the nightly rate. In reality, this was for just three hours before the official check-in time. When the room is already available, I would expect a more flexible and guest-oriented approach, especially when it is only a matter of a few hours.