Hotel the Celestine Kyoto Gion
Mitsui Garden Hotels · 5.0-star · 〒605-0811 Kyoto, Higashiyama Ward, Komatsucho, 572 Higashiyama
4.6(1,348 Google reviews)
TM
Trip.com Member
5/5
Trip.com· 6 months ago
Trip.com· 6 months agoThis hotel was exactly what we were hoping for: traditional Japanese style hospitality, wet bathroom and western bed. Location was quiet neighborhood withing easy walking distance to the Kiyomizu temple and the Gion/geisha district and shuttle to/from Kyoto station. Service was consistently friendly and excellent. Yumi checked us in and set us up in our room, staff was attentive during our stay and then Yumi checked us out. Everyone was great and Yumi was delightful, making us feel special like we were her only guests! The breakfast buffet was well appointed, flavorful and the chefs and servers attentive and friendly. The public bath was a great experience.
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Cassie Craddock
5/5
Google· 3 weeks ago
Google· 3 weeks agoIThis hotel is simply amazing! From the welcoming aroma of the lobby to the powerful showerhead, every detail is top-notch. The hospitality here is truly exceptional. The location is perfect for exploring local shrines and restaurants. They even offer walking tours that delve into the rich history of the area. Kenta-san, our host, was incredibly friendly and even recommended one of the best restaurants I’ve ever been to. The staff went above and beyond, calling ahead to make reservations and greeting us warmly whenever we arrived.
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Ray Kelly
5/5Google· a month ago
Google· a month agoWe stayed at The Celestine Kyoto Gion for three nights and it was exactly the kind of hotel we hoped to find in Kyoto. Service made this so special. Starting immediately on arrival they make you unwelcome and it continued throughout our stay. Everyone we dealt with was warm, efficient and helpful, but never overly formal or intrusive. The location is also one of its great strengths. It sits in a quieter part of Gion, so you feel very much in Kyoto rather than in a busy commercial district, yet we were able to walk easily to temples, restaurants and many of the places we wanted to explore. The hotel itself is elegant without being flashy. The design has a distinctly Japanese feel, the rooms are comfortable and thoughtfully laid out, and the entire property has a calm, almost residential atmosphere. After full days of sightseeing, biking, walking through Gion and eating extremely well, it was a wonderful place to come back to. We had some memorable experiences in Kyoto, including a tea ceremony, exceptional sushi and a superb final dinner at the restaurant next door, Tempura Endo, and staying at the Celestine complemented the whole experience beautifully. If we return to Kyoto, I would happily stay here again. It is refined, peaceful, very well located and feels genuinely connected to the city rather than like an international hotel that could be anywhere.
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Ben Brenning
5/5Google· 3 months ago
Google· 3 months agoProbably the nicest hotel I’ve ever stayed at, not because it’s the most expensive or necessarily the fanciest, but every detail made my stay. absolutely incredible. The service was the best I’ve ever had in my life. From the moment you walk in the door, they go above and beyond to make you comfortable and relaxed. The breakfast was amazing with lots of Japanese options I had never tried before and the Onsen was so relaxing. I saw some reviews complain about location. But to Me, It is absolutely perfect. It’s not right in the middle of the shopping district. But it’s where all the more beautiful wooden houses are and some of the more authentic tucked away gems for restaurants. If you want to go to the main shopping District, it’s an easy 10 minute walk or bus ride. If you are thinking about this place, definitely do it! I will surely be back the next time I visit Kyoto.
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395pramad
5/5
Tripadvisor· 3 months ago
Tripadvisor· 3 months agoOur stay at The Celestine Kyoto was a wonderful experience and one that I'd happily recommend to anyone visiting the city. As a Michelin Key hotel, it lives up to its reputation with impeccable hospitality and a refined, understated sense of luxury. The staff were exceptionally polite, warm, and always willing to help, making us feel welcome throughout our stay. The rooms were spacious by Kyoto standards, thoughtfully designed, and incredibly comfortable. The hotel's minimalistic aesthetic creates a calming atmosphere, making it the perfect place to unwind after a day of exploring the city. One of the biggest conveniences was the complimentary shuttle service to and from Kyoto Station, which made traveling with luggage effortless. The location is another major advantage, with many of Kyoto's iconic temples, cultural attractions, and charming streets just a short distance away. The only area where the hotel could improve is its dining options. While the quality of the food is good, the choices are quite limited, particularly for vegetarians and vegans. Having a broader selection would make the experience even better for international travelers with diverse dietary preferences. Overall, The Celestine Kyoto combines elegant simplicity, outstanding service, and a convenient location to create a truly memorable stay. If you appreciate peaceful, thoughtfully designed hotels with exceptional hospitality, this is an excellent choice for your visit to Kyoto.
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Nancy Vu Marsh
5/5Google· Edited 2 months ago
Google· Edited 2 months agoWe absolutely loved our stay here! It is a beautiful boutique hotel in a peaceful area, while also conveniently located to all the best parts of Kyoto and Gion including Yasaka-dori street and the shops & restaurants. We were also able to walk to the river, so many temples & shrines, and also the downtown shopping area. We loved the natural light and design of the room. However, what made our stay so special was the warmth and genuine kindness from the staff member that checked us in. She made us feel so welcomed in Japan - we loved Kyoto and her hospitality and those at the hotel that we extended our stay an extra night which she was able to help us with. It was so good to come back to our peaceful hotel after long days of sight seeing and exploring.
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Hayden Su
3/5Google· 3 months ago
Google· 3 months agoOverall the hotel is nice. It has decent rooms, central location close to many places for exploring, visiting and eating. However, I wouldn't consider this hotel 5 Star. Its design is a little strange, with the lobby in the basement floor and multiple black doors blocking the entrances that you have to swipe to open. It doesn't give me the grand feeling associated with 5 star hotels. While it's nice to have a garden in the middle, but the landscape design is really subpar compared to other gardens that I've seen in Japan. I think they could've done much better than this. The service is good. The only thing surprised me is that their system is not capable of sending email receipts. This is 2026 already. Hard to believe that they can only do paper receipts.
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Lee Turnbull
5/5Google· 2 months ago
Google· 2 months agoHotel The Celestine Kyoto Gion — 5 Stars Our first visit to Japan has been an unforgettable experience, made even more special by our stay at Hotel The Celestine Kyoto Gion. The hotel itself is beautiful, serene, and perfectly situated, but what truly set our stay apart was the extraordinary hospitality. Throughout our trip, we have been blown away by how friendly, polite, and genuinely welcoming the Japanese people are. This was on full display when we had a minor issue with the TV in our room—the staff handled it swiftly, professionally, and with such warmth and care. Every interaction with the team was delightful and made us feel so well taken care of. Thank you to all the wonderful staff for making our first journey to Japan so memorable. We leave with deep love and gratitude! With warmest regards, Lee & Lisa (Visiting from Grindelwald, Tasmania)
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