Grand Lisboa Palace Macau

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Genta

5/5Google· 5 months ago

Had a wonderful stay at Grand Lisboa Palace Resort Macau, easily one of the most visually impressive luxury resorts in Macau. The hotel combines grand Chinoiserie-inspired design with modern luxury, creating an atmosphere that feels elegant, immersive, and very distinctive. We stayed in a Junior Suite, which was spacious, comfortable, and beautifully designed with refined details, warm lighting, and great views overlooking Cotai and the resort gardens. The overall atmosphere throughout the property felt luxurious while still remaining calm and relaxing. One of the highlights of the resort was Jardim Secreto, a beautifully designed hidden garden area that feels peaceful and almost like a European palace courtyard. It’s easily one of the most photogenic spots within the resort. Dining experiences were also excellent. The Grand Buffet offered an extensive and high quality breakfast selection, while Palace Garden delivered a refined Michelin-starred Cantonese dining experience in a stunning setting. Combined with attentive service, elegant wellness facilities, and beautiful resort spaces throughout, this was a very memorable luxury stay in Macau.

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Trip.com Member

5/5Trip.com· 4 months ago

The location is perfect, free shuttle bus. Rooms are new and well maintained. Special thanks to cleaning stuff, a lady who cleaned my room was very nice and friendly. Reception ladies are also nice and supportive. Brkfst at Grand Buffet is always exceptional. I had a great stay. Highly recommended.

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anacg34

5/5Tripadvisor· a month ago

We had an incredible experience at Grand Lisboa Palace. The level of service throughout the hotel is impeccable and the standards are exceptionally high. A special mention to Herman, our butler, who has been outstanding. He was incredibly attentive, always checking that we had everything we needed and making sure every detail of our stay was taken care of. His service really elevated the whole experience. Our room was beautiful, extremely spacious and had amazing views, which made the stay even more enjoyable. The service from the valet and luggage team was also excellent. Matt welcomed us on arrival and took care of our luggage with such kindness and professionalism, making the entire arrival process effortless. From beginning to end, everything has felt polished, warm and exceptionally well organised. A truly memorable hotel experience.

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Journey42794739710

5/5Tripadvisor· a month ago

A Memorable Stay Made Special by Vicky I recently stayed at Grand Lisboa Palace Macau and had a truly wonderful experience. While the hotel itself is beautiful, what stood out to me most was the exceptional service I received from Vicky at the Front Desk. Vicky assisted me with my check-in and immediately made me feel genuinely welcomed. She was warm, gracious, and highly professional, taking the time to explain everything clearly while making sure every detail was taken care of. What impressed me most was how natural and sincere her hospitality felt — attentive without being overly formal, and thoughtful in a way that made the entire arrival experience feel very personal. Having stayed at many luxury hotels, I truly believe it is this kind of genuine, detail-oriented service that distinguishes an excellent hotel experience from an ordinary one. Vicky represents the level of hospitality you hope to receive at a five-star property, and she certainly left a lasting impression on me. Thank you, Vicky, for making my arrival and stay at Grand Lisboa Palace feel so warm and special. I sincerely hope the management recognizes the care and professionalism she brings to her guests. I will definitely look forward to returning.

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Opkiki

5/5Google· 4 months ago

I had a wonderful stay at the hotel. The room was comfortable and clean, but what truly made our experience special was the exceptional service from staff member Evelyn. Evelyn greeted us with big smiles right from the beginning and was incredibly nice and professional throughout. She explained all the hotel facilities and services in a very clear and well-organized manner, making everything easy to understand. She patiently answered all of my questions in detail, no matter how small, and always with a positive attitude. Her warmth and professionalism really stood out and made us feel genuinely welcomed. Staff like Evelyn are the reason guests return to a hotel. Thank you Evelyn for making our stay so enjoyable.

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Samod Dou

5/5Google· 3 months ago

I recently stayed at the Grand Lisboa Palace Resort Macau, and it was an incredible experience. The architecture is stunning, and the level of hospitality is exceptionally high. I want to give a special shout-out to Marlon, who went out of his way to help me and made my stay memorable. The room was beautiful and clean, the food was delicious, and the Secret Garden was perfect for photos. It is a luxurious oasis in Cotai, and I highly recommend it

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edwardyang83

5/5Tripadvisor· a month ago

We had a wonderful stay! The front desk staff Peggy surprised us with a free room upgrade at check-in, which made our trip extra special. The room was spotless, very clean, and extremely comfortable. The entire staff provided friendly, attentive service throughout our visit. We will definitely come back again."

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Anil Tours & Travels

5/5Google· 4 months ago

I recently stayed at Grand Lisbon Palace and had a pleasant experience. The hotel offers comfortable and well-maintained rooms, and the staff were courteous and attentive throughout my stay. The location is convenient, making it easy to access nearby attractions and services. The cleanliness of the rooms and common areas was impressive, and the amenities provided added to the comfort of the stay. The dining experience was also enjoyable, with a good variety of food options. Overall, Grand Lisbon Palace provided a relaxing and comfortable stay. I would recommend it to travelers looking for quality accommodation and good service.