Grandview Hotel

KG

katiegraze gt

4/5Google· 5 months ago

We visited Taipa, Macau, to celebrate our son's 10th birthday, staying overnight at the Grandview Hotel. The room was clean, and the staff were very helpful. Check-in and check-out processes were swift. Please note that the hotel requires a deposit, which is refundable upon checkout. It is advisable to have HKD 500 in cash, though cards are also accepted.

SL

Steve Livingston

5/5Google· 5 months ago

The rooms were very nice and there are tons of great places to eat in the area. Not a far walk at all to the casino district. The customer service was truly incredible here. They sent up cake when I checked in because they noticed it was my birthday. Then, I accidentally left an item in the hotel before my flight home and they were super helpful in coordinating getting my belongings shipped back, even boxing and putting the shipping label on my item to facilitate it getting sent back home.

K

karenvW3425DS

3/5Tripadvisor· 8 months ago

The rooms were spacious, clean and the staff accommodating and friendly. Tim was great at meeting our needs and getting us a room quickly. I needed a plug adapter and they quickly helped me out. The bed was a bit wobbly but comfortable. The room was dark for a late sleep in but the breakfast was very disappointing for this type of hotel at these rates. Their location is great and also near the new metro system. Stadium station.

C

Cyndi

1/5Google· a month ago

Terrible Experience - Unrefunded Deposit & Misleading Booking! I had a very disappointing stay at this hotel. First of all, I specifically booked a room that included 2 breakfasts, but they only provided 1 breakfast during my stay. This is very misleading and unacceptable. ​To make matters worse, my security deposit of 500 MOP (around 1.2 million IDR) has NOT been refunded to this day. Instead of voiding or releasing the hold upon check-out, the hotel actually charged it to my credit card billing statement! I have reached out via email and social media, but they have not resolved the issue or returned my money. ​Very poor management and terrible customer service when handling guests' money. Think twice before staying here and be extremely careful with your credit card deposit!

TM

Trip.com Member

5/5Trip.com· 5 months ago

Enjoyed our stay at the Grandview Hotel. The staff were all very friendly and courteous. The room was large, comfortable, clean and quiet, with an amazing view over the hippodrome, stadium, and over to the Venetian hotel and Galaxy complexes. We would stay here again on future trips to Macau.

TT

TinZar Tun

5/5Google· 4 months ago

This is the perfect place to stay, just a few minutes in walking distance for local food and small markets. Also, Taipa food street is just a walking distance. Of course, the hotel itself and its staffs are add on value to stay there.

TS

Tanyalak S

5/5Google· 7 months ago

Very impressed !!! The hotel was locate at the good location in the residence and school area . LRT station and bus stop nearby. Easily to find McDonald, 7-11, K-Circle, local restaurant , 24hr open Local supermarket, Marla tang (yummy) and Taipa street foods. Room cleaning everyday, water and amenity as request. Friendly maid and bell boy. Hotel also has free shuttle to international airport.

JD

Jose Dc

5/5Google· 7 months ago

Book room for 2 adults (Group of 4) Hotel itself is very nice, our room is very spacious, provides plenty of necessities like toothbrush kit, kettle for boiling water, teabags and coffee, fridge and 2 small bottles of water daily..etc. Hotel staff are very approachable and helpful. Decent sized TV and lots of English channels. Bathroom is nice! We spent 3 nights and definitely will recommend this Hotel. Jdc 🇨🇦