Hotel Chamartin the One Madrid: Location & Reviews

Name: Hotel Chamartin the One
Address: C. de Agustín de Foxá, s/n Chamartín, Madrid, 西班牙

Hotel Chamartin the One Madrid: Location & Reviews

At a glance: 4-star · Since 1982 · Renovated 2012 · 528 rooms

In the Chamartín district of Madrid, the Hotel Chamartin The One puts you within a four-minute drive of Santiago Bernabéu Stadium and nine minutes from Gran Via Street. The Prado Museum sits 4.7 miles (7.5 km) away, and Puerta del Sol is 5.7 miles (9.1 km) from the property. Adolfo Suárez Madrid-Barajas Airport, Chamartin Railway Station, and Madrid Chamartin Metro Station are all close by, as are the Museo del Romanticismo at 5.3 km, Puerta de Alcalá at 5.8 km, Parque del Oeste at 5.9 km, Cibeles Fountain at 5.9 km, and Temple of Debod at 6.1 km.

Guests can take advantage of complimentary wireless internet, concierge services, and a television in a common area.

The on-site restaurant serves meals, while the coffee shop and cafe offer snacks. Room service operates during limited hours, and the bar and lounge is a place to enjoy a drink. A buffet breakfast is laid out every morning.

For business needs, there is a business center, complimentary newspapers in the lobby, and dry cleaning and laundry services. Event planners have access to 9146 square feet (850 square meters) of space, which includes conference space and a meeting room.

The 378 guestrooms come with minibars and flat-screen televisions. Wireless internet is free, and satellite programming provides entertainment. Private bathrooms with shower and tub combinations include deep soaking bathtubs and complimentary toiletries. Safes and desks are provided, and housekeeping is done daily.

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Check-in13:00
Check-out12:00
Front desk24 hr
Breakfast
Non-smoking rooms
French, Spanish
Madrid Chamartin Metro Station
Chamartin Railway Station
Adolfo Suárez Madrid-Barajas Airport (MAD)

Check-in requirements: The main guest checking in must be at least 18 years old.
Children: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Amenities

Property amenities

Bar
Cafe
Lobby bar
Restaurant
Room service
Snack bar
Hiking
Children's meals available
Wi-Fi in public areas
ATM
Elevator
Garden

Room types

Double rooms
Twin rooms
Single rooms
Family rooms
Suites
Business rooms

Guest reviews

4.1Very good(7,111)

Excellent3,124
Good

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Reviews from

Trip.com Member

3.7/5

Trip.com· 5 months ago

We stayed 8 nights in this hotel. Good location in Chamartin metro (30 minutes ro the Centro Madrid) with many amenities and restaurants near by. However, the constant construction noise (day/night), club noise on weekends, evening food smell from the 2nd floor restaurant, Group of high school kids, made our stay less desirable. The cleaning ladies did an excellent job of cleaning our room each day. I would choose another hotel even if it is a higher price next time.

Jim Paluzzi

5/5

Google· 4 months ago

I have been staying at this hotel for years, primarily because of its location right at the Chamartín train station. The train station and it surrounding facilities have been undergoing significant renovations for years. As a result, it is often a mystery as to what you will find when you arrive. For me, every new arrival brings new buildings, and most significantly, new construction. The hotel's website advises that there is major construction going on in the vicinity, which is unrelated to the hotel. That doesn't mean that it will go unnoticed in the rooms. It is quite possible that you will hear jackhammers operating at 11 o'clock at night. It is also quite possible that you will hear banging sounds even at 8 o'clock in the morning. I think the hotel understands the situation and tries it's best to be accommodating. So, I was more than pleasantly surprised when the hotel upgraded me to their junior suite This is the first time I stayed in their junior suite, which is an entirely different experience from their other rooms. It was thoughtfully laid out, including contemporary art, and was completely clean and comfortable. I understand most of the junior suites also come with a large private balcony, which, depending on the time of year, would be delightful. One of the most thoughtful touches, in my opinion, was the vanity. I wasn't expecting to have white colored rocks, under lights, beneath the sinks. The pleasure of this upgrade really did help compensate for the construction sounds around the hotel that were quite unavoidable. I plan to return again and again.

T. Y

1/5

Google· a month ago

The location is convenient as it’s right by the entrance to the metro and the central railway station. The staff are friendly. The low rating is due to the fact that they charge €130 a night for a hotel whose rooms are in a dreadful state: poor-quality bed and pillows. The duvet cover was coming off. I had back pain throughout those three days and didn’t sleep well. The corridors smelled of tobacco and the walls were damp. Given the price they charge for a so-called 4-star hotel, they really ought to take a bit more care over the upkeep of the premises.

Curiosity46302963002

4/5

Tripadvisor· 4 weeks ago

Hotel was very clean and the staff knew their jobs whilst the room was very good and worthwhile for my stay there. It was easy to get an uber from my location going down the stairs on the left and locals were helpful for the most part about where things I needed but not completely. This hotel is good for solo and any other category of travel but be mindful of having to figure stuff out for yourself and I mean of things that the staff could have helped with or the locals.

Explorerzip

4/5

Google· 4 months ago

The hotel is in a very convenient location right next to the Chamartin train station. There's also the metro museum that's right inside the subway station. Unfortunately, there isn't a lot of restaurants nearby since I think the area is mostly commercial. The room is quite large by European standards and the area is quiet. The bathroom actually had a tub, which mean no wet floor as in most European hotel rooms. It did not have a fully enclosed shower stall though.. The in-room fridge did not seem to cool anything down though.

Elizaveta Ketova

5/5

Google· 3 months ago

We stayed at this hotel for one night and were very satisfied with our experience. The staff kindly provided a baby cot and towels for our newborn, and they also accommodated our request to stay in rooms next to our friends, which we really appreciated. The hotel crew was exceptionally friendly and always ready to help with any request. The breakfast buffet offered a good variety, especially with plenty of fresh fruit, and the coffee was enjoyable thanks to the lightly roasted beans. We were also impressed by their customer care: we accidentally left our changing mat behind, contacted the hotel, and they kept it safely for us. For future improvement, it would be great to see more variety for vegetarians and a wider selection of sauces for savory dishes such as gyoza. Thank you as well for offering soy milk, it was a nice touch.

L. L.

2/5

Google· 5 months ago

We stayed 8 night total in this hotel. Here's my honest opinion. Very clean rooms (the cleaning ladies did an excellent job) and good location to take metro. However, there are several negatives. Very weak WiFi and often it stalls. Very noisy trains and loud construction sounds even through the night. Very dusty as soon as you walk out of the hotel. Almost like a thick fog. High price. This hotel is definitely not a 4 star, but a 2.5 star at best. Unless you wish to sleep right next to a train station, go somewhere else.

Michael Robinson Chavez

3/5

Google· 2 months ago

The rooms at The One are clean but dated. Location is good for a one night stopover but look elsewhere for longer stays. The WiFi is useless, so beware. It kicks you off repeatedly and is nearly impossible to sign back in. Proximity to Chamartin station is the only true positive.

Response from the property

Dear Michael, We appreciate you sharing your comments with us. We are pleased you found your room to be clean, as maintaining high housekeeping standards is a priority for us. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret to hear that you experienced discomfort with the condition of the room and that the internet connection did not work reliably for you. Our intention is for all features, including connectivity, to support your plans comfortably from arrival to departure. Nonetheless, we are glad that the hotel’s proximity to Chamartin station was convenient for your travel needs. The chance to offer effortless access to Madrid’s main transportation network is something we take pride in. It would be a pleasure to welcome you back on a future occasion. Kind regards, Responsable de Calidad y Reputación Online Hotel Chamartín The One

Where can I eat near Hotel Chamartin the One?

The hotel itself has plenty: its Restaurant, Bar, Cafe, Lobby bar, and Snack bar are all right there. The 2nd floor restaurant and bar serve good food away from the station bustle. Just outside the station's main entrance you'll find a Burger King. Inside Chamartin station there are various food outlets with quick bites. So you can eat without leaving the building, or grab something steps away at the station.

What is the area around Hotel Chamartin the One like?

The hotel sits right inside Chamartín station, so you are in a busy transport hub with metro lines 1 and 10, local trains, buses, and a taxi rank at the door. The immediate area is business-focused, with Paseo de la Castellana a five-minute walk away, putting you among office towers and corporate life. Just outside the station you will find a Burger King, and the station concourse itself has food outlets and vending machines for quick bites. Santiago Bernabéu Stadium is five minutes by metro, and central sights like Puerta del Sol are about seven minutes by commuter train. The area around you is practical and connected, ideal for starting your Madrid explorations.

How do I get to Hotel Chamartin the One from the airport or main train station?

The hotel is right inside Madrid Chamartin Clara Campoamor station, so if you arrive by train, you are already there. From Adolfo Suarez Madrid-Barajas Airport, take the Cercanías commuter train directly to Chamartin station, about 11 minutes from Terminal 4. The station is served by metro lines 1 and 10, plus city buses and a 24-hour taxi rank at the main entrance. Once you exit the train, follow signs for the hotel; it is on the west side of the station, a short walk from the main concourse. For a direct ride from the airport, taxis stop outside the terminals. The hotel is also just five minutes on foot from Plaza de Castilla.

What's there to do near Hotel Chamartin the One in the evening?

For the evening, the hotel's own Bar, Restaurant, Lobby bar, Snack bar and Cafe offer a range of drinks and snacks right on site. Just outside, the Chamartín area has a bowling alley, a skating rink and a modern gym for active nights. The station itself has food outlets and a Burger King if you want a quick bite. Santiago Bernabéu Stadium is five minutes by metro, and the surrounding Castellana area is close by for a stroll. You can easily continue into the city centre by metro or Cercanías, with Puerta del Sol just seven minutes away.

Is Hotel Chamartin the One a good base for exploring Madrid?

Hotel Chamartin the One is a solid base, especially for first-time visitors and business travelers. It sits right at Chamartin station, with metro lines 1 and 10 and suburban trains putting the whole city within easy reach. The main sights, like Puerta de Alcalá and the Cibeles Fountain, are about 5.8 to 5.9 kilometers away, so you will need a short metro or taxi ride to reach them. El Retiro Park and the Temple of Debod are a similar distance, roughly 6 kilometers from the hotel. For a closer option, the Santiago Bernabéu stadium is just five minutes away by metro. You can also join day tours to Segovia, Avila, and Toledo from Madrid, as the hotel's station connections make those easy to arrange.

Hotel Chamartin the One

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