Brunelleschi Hotel

TM

Trip.com Member

5/5Trip.com· 5 months ago

Brunelleschi is a nice "old-style hotel" with a portiere (who carries the luggage and shows the room), ample amenities in the bathroom (with a nice special kit to take home) and colourful interior design (some may not like the floor carpet throughout). The location is very central to Duomo and other key sightseeing places.  The breakfast is quite typical for a hotel, nothing special. The staff is very polite and helpful.  

TC

Thomas Cassidy

2/5Google· 7 months ago

I want to be abundantly clear, this is a bad stay even considering the location. It’s dirty, the people are rude, and the wifi stops working constantly. Take New York or Chicago, you kind accept if you stay in Times Square or River North that your room will be somewhat subpar given the location. But this isn’t just subpar, this room is the equivalent of connecting with that long lost cousin in Italy through 23 and Me who said “No don’t worry I have an empty apartment at my place” and you show up and it’s empty because AirBnB won’t let them rent it because it’s so filthy. The bathroom tiles have mildew, it smells like smoke EVERYWHERE even on non-smoking floors, the air is stagnant with no option to open a window, and to add to everything the tub was slow to drain. Then add in the awful counter service. I simply, and politely, asked if there was a place around to buy a pack of beer, and the guy at the counter acted like I told him his mom was ugly, motioning me towards their hotel “bar” and saying that I could buy beer there. Like dude, my bathroom has mildew in it, I’m not going to spend 8 € per beer on your single cooler beer stand. Let alone would I EVER consider eating anything from whatever kitchen they might have as I’m sure it’s in as rough of a shape as everything else. Do no stay here. Dont even think about staying here. Take your money and stay a couple streets further away from this location and be glad you never have to look back on almost having your trip ruined because you decided to stay in a place that looked kinda old but delightfully Italian based on the pictures but ended up being awful.

L

Lillian

5/5Google· 3 months ago

The hotel is situated in a very convenient location, you could walk to all the major attractions and the cadorna train station. The service was also good - the staff we met were all quite friendly. When we first checked in there was a jolly old man who helped us take our luggage and enthusiastically introduced the room (albeit we struggled to understand him at times due to his limited English) but it was a great start to our stay. The minibar was also replenished everyday and all the food and drinks were free. However, it is obvious that this hotel is quite old as some amenities, such as the hairdryer inserted below, look like they've come from the last century. It's not that obvious in the photo but the hairdryer was all yellow, gross and took absolutely forever to dry my hair. Furthermore, the safe in our room wasn't working and the cleaniness of the room was also questionable, but overall I can recommend this hotel for a short stay.

M

missflamingo21

5/5Tripadvisor· 3 months ago

Fantastic Service from all staff. Large, comfortable room with luxurious bathroom. Breakfast was delicious. Whilst the buffet is a lot smaller than other hotels we stayed at, the quality was superior and the most delicious buffet breakfast we have had anywhere in the world. This was our second stay here and it will not be our last. Excellent location close to Duomo and public transport. Highly recommend this hotel.

CM

carolyn munoz

4/5Google· 4 months ago

Good walkable location but not really what one expects of a 4star hotel. Decor is inconsistent and odd—weird drawers that only open 3 inches before hitting a doorframe, drapes that don’t fit, and so many random decorative elements and styles. Breakfast was good with lots of variety and people were nice—the front desk always knew us and offered good advice. The decor gave us plenty of laughs because it was just so odd.

MS

Muhammad sarfraz

1/5Google· 4 months ago

One of the worst hotel experiences I have had. The air conditioning barely worked, making the room uncomfortably hot during our stay in mid-June. When we reported the issue, staff did not attempt to help and instead told us that “it is not even hot,” despite the obvious discomfort. No fan or alternative solution was offered. Customer service was unacceptable. Staff were consistently rude, dismissive, and unwilling to listen to our concerns. We requested an iron multiple times throughout our stay and were repeatedly ignored. The room also had maintenance issues. The bathroom sink did not drain properly and water accumulated in the basin after use (photos attached). This should have been addressed before the room was assigned to guests. To make matters worse, the bedsheets were uncomfortable and caused itching throughout our stay. For the price charged, the lack of basic maintenance, poor customer service, and complete disregard for guest concerns are unacceptable. We gave the hotel multiple opportunities to address these issues, but nothing was done. I would not stay here again and would strongly advise other travelers to consider alternative accommodations.

VM

Vince Mancini

5/5Google· 6 months ago

The location of this hotel is fantastic if you’re staying in Milan. You’re within walking distance of all the main attractions in the core, including just a five-minute walk to Piazza del Duomo. The staff were all very friendly and welcoming. I speak and understand Italian, but it’s worth noting that the staff also speak English quite well. Makes the experience even more comfortable for international travellers. The included breakfast was excellent. A great way to start the day. I also appreciated that they didn’t rush guests. One morning I arrived a bit later and there was no pressure at all, which was greatly appreciated. While the rooms are slightly dated, they are still very comfortable and most importantly clean. I had no complaints whatsoever. Overall, I would absolutely consider staying here again on a future trip to Milan and would recommend it to others visiting the city.

E

elizabethoP1827GE

5/5Tripadvisor· 2 months ago

Love staying in this hotel when I am in Milan. First time I was here was in 2023 with my girl friends and this year with my family. We enjoyed our stay here…great location, spacious rooms, friendly staff and delicious breakfast buffet! This hotel is just a few minutes away from Duomo by foot. If I am to come back again in Milan someday, I will surely stay here at Hotel Brunelleschi!