Hotel Gault

KK

Kristian Knibutat

5/5Google· 5 months ago

Very friendly staff and accommodated requests for help with restaurant bookings and how to get around Montreal during a weekend cycling tour. Very clean rooms and good cleaning staff - very polite. Location was great and spent a lot of time around the old port. Highly recommend.

WM

Wayne Mcardle

5/5Google· 2 weeks ago

Used this hotel for a 1 day layover and was very pleased. Got an upgrade to a huge and comfortable room. Didn't use the dining room or sample breakfast, as had to leave early. Service excellent. One complaint, the gym is tiny, and not really functional.

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Frank845

2/5Tripadvisor· 3 weeks ago

I would not stay at this hotel again and cannot recommend it. Here's why: First and foremost, many of the (lovely) rooms/lofts are located on a street with many garbage (refuse) cans. The problem was that we were woken at least once each night by people (restaurants) discarding many (recyclable) glass bottles. The noise was loud and disturbing and occurred nightly between 1 a.m. and 3 a.m. At this risk of saying the obvious, the primary task of a good hotel is to provide the setting for a good night's sleep. That's not the case with the Hôtel Gault. Second, the service was uneven in a way that affected our overall feeling about the hotel. Admittedly, the service gaffes were committed by well-intentioned staff (as best we could tell), but they added up after a while. Rather than simply wait to express her concerns in a review such as this one, my wife decided to share our experience (mid-stay) with a staff member whom she thought was the shift manager. He explained that he would pass along her concerns to the manager, and that we "would be taken care of" (his words). This was the last we heard of the matter--no one spoke to us about our experience and in no way were we "taken care of." This second issue--that of uneven (or even poor) service--is a reflection on the hotel's management and the training of the staff. This seemed to us to be a group of friendly people who were "playing at" working at a boutique hotel, Hôtel Gault. We chose this hotel based on its excellent location, high ratings on Trip Advisor, and design elements. We didn't expect the Ritz Carlton, but for $550 - $600 USD per night, we expected a good night's sleep and at least consistently decent service. We didn't get either from the Hôtel Gault. I hope that our sharing our experience alerts you to the possibility that you, too, might have an unsatisfactory experience there. We will certainly stay elsewhere on our next trip to Montreal!

PS

Penny Rusty Sophie

4/5Google· 5 months ago

Stayed at Hôtel Gault in May 2026 located in Vieux-Montréal. Pretty close walking distance to the Old Port, Notre Dame, and touristy areas. The corner room had a nice large room with beautiful patio doors you could open to take in the old-world charm. A few hiccups during our stay: Wi-Fi went down on the first day and wasn't back up until the next day (luckily we had data). Second day, there was a notice that the hot water would be down while it was being worked on. Fortunately, it was during the day when we were out. But when we came back, found out the elevator wasn't working... and because they didn't put a notice on the elevator door, we didn't realize it until someone said they were working on it and we had to take the stairs. Also noticed the cooling system is a bit old so you can't really control the room temp very well. Bathroom is a bit too dark (tho it is spacious). Most of these things were small inconveniences (and this is an old building). They did provide water during their nightly turn-down service. Lobby staff were friendly and helpful.

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896dorothyc

5/5Tripadvisor· a month ago

This is a beautiful boutique hotel situated right in Old Montreal. The hotel is modern yet intimate, and has probably the most spacious standard rooms out of any hotel. Rooms feel almost like an apartment with a spacious sleeping area, working area, and bathroom. I would come back and stay here anytime!

O

orangepd84

1/5Tripadvisor· a month ago

We checked in to the hotel on Sunday. We gave our keys to the valet to park our car in the ALLEGEDLY SAFE garage. Our room was spacious and lovely,clean and large. Unfortunately, our car was broken into at the secure garage and the window was broken. I understand that this can happen but…|We were told other cars the Gault had parked were also broken into so the hotel is on notice that this garage is NOT SAFE.This happened prior to our stay. |The manager was very apologetic but the Hotel ABANDONED us at that point. The manager left for the day, he assigned the task of finding a window repair to a busy front desk clerk who was unable to complete the job. |When we asked about the hotel’s responsibilities, we were told to report the incident to our insurance company. |Lastly, when we wrote an email to the hotel and sent it to the 2 managers we were told would handle this we got no response at all. We also sent the email to the address published on the Hotel Gault website. |We turned to American Express to help with this problem and are awaiting the resolution. |There are so many lovely small boutique hotels in this area, STAY AWAY FROM THE GAULT- THEY DO NOT CARE ABOUT THEIR GUESTS!

JP

Jennie Peachey

5/5Google· 8 months ago

Great stay at this lovely boutique style hotel. The vibe is sophisticated but relaxed. All the staff we met were very pleasant and helpful. Our room was large with very nice furnishings. Special mention for the bed and linens which felt luxurious and just soooo comfy! Great breakfast served with a fab flat white coffee! Perfect location for exploring the city and valet parking very convenient. Highly recommended.

TM

Trip.com Member

5/5Trip.com· 7 months ago

I had a wonderful stay at this hotel in Montreal. The location is unbeatable—right in the heart of Old Montreal, surrounded by beautiful architecture, charming streets, and plenty of great restaurants and cafés within walking distance.The staff were incredibly kind and welcoming, making the entire experience feel warm and effortless from check-in to check-out. The hotel itself is stunning, with thoughtfully designed architecture and interiors that perfectly blend character and elegance.Overall, a truly memorable stay. I would highly recommend this hotel to anyone visiting Montreal.