Hotel Munich City

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David O

2/5Google· 4 months ago

The ONE really good thing about this hotel was the daily breakfast. I am "glad" others said the service was nice, but ours was FAR from nice! None of the 3 people at the front desk ever remotely shared a smile. When we told two different ones that the refrigerator was not even as cold as the tap water, they couldn't care less. Ask for a room fan? Forget it. Ask for a coffee machine or even just a hot water pot? Forget it. Yes, it is a budget hotel, but service should not have to be sacrificed.

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T4005FMgracer

5/5Tripadvisor· a month ago

We had an absolute blast staying at Hotel Munich City with the family this July! The location turned out to be extremely perfect for exploring, situated in such a vibrant neighborhood. Having a great shopping center just down the road and a delicious restaurant right across the street made our evenings so easy and fun after long days of sightseeing. The staff here were all so warmly welcoming and went above and beyond to make sure our stay was wonderful. Our beds were crisp, fresh, and comfy, giving us the best night of sleep, and the breakfast buffet every morning had a great spread that set us up nicely for the day ahead. We will definitly choose this lovely spot again the next time we visit Munich!

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TuSBe

3/5Tripadvisor· 3 months ago

Ok hotel. Not amazing, not terrible, just Ok. If you're looking for a place to sleep when in Munich, this is an okay choice. If the hotel experience is important this is not the hotel for you. We enjoyed the neighborhood, with a shopping center and a nice restaurant across the street. Most of the staff at the hotel was really nice. The breakfast was good, not impressive but not bad either. As we expected the room was quite small. Thumbs up for clean sheets and no bedbugs but my advice for the hotel is to put a little more effort into cleaning the rooms as there was some room for improvement.

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MateK

1/5Google· 6 months ago

I would not recommend booking this hotel to anyone, especially if you plan to stay in Munich for more than 2–3 days. It is true that they state the reservation is non-refundable, but there are situations where basic human understanding and compassion should come first. I came to Munich for head surgery. I am a student, and two years ago I was involved in a motorcycle accident, which made a repeated cranial operation necessary. Before I was discharged from the hospital, I was told that I should remain in the city for at least one more week, so I booked this hotel for seven nights. However, the very next day I was informed that I needed to continue my treatment in a rehabilitation center, and I was transferred there directly in order to continue my medical recovery. On the same day, I contacted the hotel immediately, explained the full situation, and kindly asked if they could at least refund part of the payment. Booking.com was willing to cancel the reservation and issue a refund, only the hotel’s approval was required. Despite this, I received a categorical refusal. Please believe me: it is not worth choosing a hotel where there is no willingness to understand a guest’s serious medical circumstances. No matter how affordable the rate may seem, it is always better to choose a place where support, empathy, and humanity are valued. When someone is going through a difficult time like I am now, kindness matters more than policy.

TM

Trip.com Member

3.2/5Trip.com· 6 months ago

10-15minutes walk from train station, nearby groceries and transportation. No kettle in the room, though they have hair dryer provided. Our room is situated beside the lift so it was noisy when being used (obviously) it was okay for a short stay.

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Ilias Krassas

4/5Google· 4 months ago

When we got in to the room there was smell of the cesspit. We opened the window and air-conditioning for the smell to leave the room. Besides that, the room was very clean and nice. If you are staying for many nights it might be small for you (for the suitcases).

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Anouk van Hamersveld

1/5Google· 2 months ago

I want to be completely honest: the photos of the rooms do not reflect reality. This has been one of the worst hotels I’ve stayed at in this price range. The place is extremely dated, which wouldn’t have been a major issue if it were clean — but unfortunately it wasn’t. There was mold in the bathroom and even inside the hairdryer. Our complaint wasn’t taken seriously either; despite informing staff, our room was never cleaned. In fact the staff seemed totally indifferent… Under the bed we found dust bunnies and leftover “items” from previous guests. The fan didn’t work, and the curtains were covered in stains. For these reasons, I cannot recommend this hotel.

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Kenan Mohammad

1/5Google· 4 months ago

Firstly, the housekeeping staff opened my door several times in the morning, or attempted to open it, whilst I was asleep. This happened repeatedly, caused a significant disturbance and raised concerns regarding guests’ privacy and room access procedures. What was even more disturbing was that when I left my room and returned later, I found that the room had been cleaned and it smelled very strongly of my perfume. On closer inspection, I noticed that a considerable amount of the perfume was missing. The bottle had previously been about half full, but after the chambermaid had entered the room, it was almost empty. The scent was so strong that it appeared an excessive amount had been used, and the window had evidently been opened, which only heightened my concern about what had happened in the room.