City Seasons Hotel Muscat
City Season Hotel Group · 4.0-star · Al Khuwair City Center, Sultan Qaboos Road, 3513 Way Al Khuwair
4.2(4,185 Google reviews)
3
3ridah
5/5
Tripadvisor· 2 months ago
Tripadvisor· 2 months agoWe stayed 2 nights at City Seasons Hotel due to a disconnected flight. The hotel staff took care of us greatly. The rooms were clean, the food in the restaurant was good and the hotel staff really did their best to help us with getting a flight back home. The hotel is in a good neighborhood and close to all the important places in Muscat!
TM
Trip.com Member
2/5
Trip.com· 10 months ago
Trip.com· 10 months agoPositive: Good central locationSize of the roomNegative:I watched an old YouTube video before booking at this hotel but it must have gone seriously downhill since that video was made. Breakfast was absolutely awful and made me and my son very sick for the entire during duration of the stay. Never got to see Oman due to being ill. I requested a refund after the first night but the hotel, twice refused. Car park is under the hotel. It’s dark and very tight and smells awfully of sewerage.Initially given a room on the inside of the building with no view except other walls. It felt like a prison. That room smelt very badly of urine. The whole corridor (floor 3) was difficult to walk down as the floor is damaged under the carpet. We requested to move and was moved to floor 4 which was better however the room was still not up to hygiene standards. We at least had a view. I am actually shocked to see which positive reviews as it is a million miles from the truth. Bathroom is tiny. At around 11pm each night, a waste disposal tanker visits the hotel and parks up outside to suck waste from the hotel (presumably). As the hotel has no soundproofing, it is impossible to sleep. 4 tankers visited last night between 11pm-3am. The busy nearby highway is also noisy. Staff are unhelpful and look depressed in their jobs.I can not recommend this hotel AT ALL. Please book elsewhere and do not ruin your holiday like we did.
FL
Francesca Lonie
4/5
Google· 9 months ago
Google· 9 months agoWe had a very comfortable stay at this hotel. The room was really spacious and served us well throughout our 6 nights. They provided some amenities, but not really enough for our stay. For example 1 Toothbrush for 2 people. The pool, gym and sauna were really nice and we enjoyed using them throughout our stay. The pool had great views and the gym was really well equipped. Our stay was wonderful and the location cant be beaten.
AK
Avani Karandikar
4/5Google· 3 months ago
Google· 3 months agoVery conveniently located in city center, with lots of restaurants, money exchange near, 15 min from airport. Good breakfast spread. Housekeeping prompt for any refills.Some cons : Big challenge on wifi and surprising response that it will take few days being work in progress, road facing windows are not sound proof making us change the room, slightly dated feel specially with old carpets
Q
Q3776HZabdulr
5/5Tripadvisor· a month ago
Tripadvisor· a month ago🌟🌟🌟🌟🌟Clean room, easy check-in, and helpful staff." "Great convenient location, comfortable bed, and a surprisingly good breakfast." "Quiet, clean, and smooth checkout." For Business Travel "Fast Wi-Fi, convenient location for meetings, and excellent facilities.
GM
Gregor Miklic
5/5Google· 8 months ago
Google· 8 months agoVery nice hotel. We take 150m apartment in 6th floor where is very decent gym, rooftop pool, warm (29°) pool and hot jacuzzi (35°). Also sauna. There is also quite big supermarket. Also good locatiob
HK
Haris Khan
5/5Google· 2 months ago
Google· 2 months agoWe had a family dinner at Raouche Lebanese Restaurant. The food was very delicious and the service is amazing. We enjoyed the evening very much.
SC
Sohit Chib
4/5Google· 10 months ago
Google· 10 months agoI recently stayed at City Seasons Hotel Muscat and overall had a very pleasant experience. The hotel has a fantastic location in the Al Khuwair area of Muscat — it’s close to restaurants, shops, and malls, and easy to explore the city from here.  The rooms were spacious, clean, and comfortable, with all the essential amenities like coffee/tea facilities, good storage space, and a large TV. I especially appreciated the friendly and helpful staff at reception and housekeeping; they made check-in smooth and were always ready to assist.  Breakfast was quite good, with a wide variety of options, and the rooftop swimming pool with a nice view was a refreshing bonus.  There are also plenty of dining choices just outside the hotel, which made it convenient to explore local food and cafes.
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