Grand Hyatt Muscat

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dickie philip

4/5Google· a month ago

Been to this beautiful hotel recently for our company conference. Old hotel with beautiful architecture and rich interiors. We booked Afrah hall. Nice ambience and settings. Buffet and coffee delicacies were all delicious and neatly set up. Courteous staff and service. Ideal for small meetings conferences and parties. Slightly expensive but worth a try. Best wishes!

TM

Trip.com Member

5/5Trip.com· 4 months ago

An excellent hotel and one of the best experiences ever. The staff are exceptionally friendly, the location is very convenient, and the style and décor are truly impressive.

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haizzalynnep

5/5Tripadvisor· 2 months ago

The hotel itself and their staffs are very accommodating and we were welcomed warmly. Our 2N3D stay was phenomenal and we had so much fun. Miss Aya, Sir JR, Miss Zuwaina, and other bell boy staffs and housekeeping accommodates our needs accordingly. Value for Money during our stay was very affordable and the amenities of the hotel were great and we enjoyed every corners of it. Till next time of staycation. God bless

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colori20

2/5Tripadvisor· 2 months ago

Title: Great location, but in urgent need of renovation The Grand Hyatt Muscat has clearly seen better days. You can tell that it was once one of the city’s grand hotels, but today the entire property feels dated and stuck in the 1980s. There is carpet almost everywhere, the interiors feel old and no longer carefully maintained, and the bathrooms are in serious need of refurbishment. The lighting in the room was also very poor. There was mainly indirect lighting, which made the room feel rather dark, especially in the evening. The hotel’s strongest point is its excellent location. However, considering the condition of the property, I do not feel that the price offers good value for money. For a similar rate, Muscat has several much more modern and comfortable hotels. A complete renovation could bring this hotel back to its former glory, but in its current condition, it is not somewhere I would choose to stay again.

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Sayem al Fayed

5/5Google· 4 months ago

The Grand Hyatt is a beautiful hotel - Beautiful hotel nice and comfortable. very good breakfast, the qualified and polite staff. The rooms are spacious and clean. when you walk in you're met with high ceilings, impressive giant stained-glass windows overlooking the pool, a statue of a horseman holding a falcon... it's traditional and comfortable. It's also family friendly - the pool is a good size with a lazy river around the outside and there's a separate child's pool, plus water fountains and a wooden ship for climbing. The staff and service were absolutely brilliant - extremely helpful, kind with our baby, engaged and a pleasure to interact with.

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Hisham Balushi

1/5Google· 2 weeks ago

Disrespectful Behavior from Security Staff – Disappointing Experience Subject: Complaint Regarding Unprofessional Security Staff Dear Grand Hyatt Hotel Management, Yesterday, after 3 AM, I had just left Eleven Bar and came to your hotel intending to book a room. While I was in my car arranging the booking on my phone, a security guard knocked aggressively on my car window and rudely told me to reduce the music and leave. I understand and respect your parking rules, but the way he approached me was disrespectful and unprofessional. He could have explained the rules politely instead of behaving aggressively. I was a potential customer intending to book a room, and this experience left me with a very negative impression of your hotel. I kindly request that management investigate this incident and ensure that visitors are treated with courtesy and respect. Kind regards

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LoveTravel376547

5/5Tripadvisor· 4 months ago

Great stay at the hotel. The staff were excellent, from m check in to departure. Friendly and helpful. Lovely room, very spacious. Everything was clean. Amazing gym and beautiful pool. Had a delicious meal at Tuscany restaurant too.

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Natasha Veal

5/5Google· 4 months ago

We stayed here 31st May - 2nd June for a few days of rest inbetween visiting family here and WOW. From the moment we stepped into the hotel grounds, every staff member we came across was polite and always so helpful. The check in lady was so warm and welcoming. The gentleman that showed us to our room again very warm and welcoming. The room was of good size, perfect for 2 adults. Lots of space and the bathroom was huge!! The staff in the main concourse cafe were very polite and always on hand! I had probably the BEST chicken Caesar salad I have ever had and my mum had the chicken club sandwich which she said also was the best! The breakfast options were tasty and delicious...So many options covering a wide variety of country specialities! The pastries were to die for! The swimming pool and staff were incredible!! Me and my mum have thoroughly enjoyed our stay here and definitely will recommend to anyone!