W Muscat

HM

Hosein Mahnaei

5/5Google· 5 months ago

I stayed at W Muscat for 3 nights, and I can honestly say it was one of the best hotel experiences I’ve ever had. From the moment I entered the hotel, I was impressed by the luxurious lobby, stylish design, and welcoming atmosphere. My room was beautifully designed, very comfortable, and had an amazing view that made the stay even more enjoyable. The swimming pool area was absolutely stunning and one of the highlights of the hotel. Everything was well-maintained, clean, and thoughtfully designed. What truly made the difference was the exceptional service. Every request I had was handled quickly, professionally, and always with genuine kindness and respect. The staff consistently went above and beyond to ensure that my stay was perfect. I travel frequently and rarely write hotel reviews, but this is actually the first time I felt compelled to leave one because of how satisfied I was with the overall experience. Thank you to the entire team at W Muscat for making my stay so memorable. I would highly recommend this hotel to anyone visiting Muscat and I will definitely return in the future. ★★★

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Muhammad Sufyaan Yusuf

5/5Google· Edited a month ago

Dear W Muscat Team, I would like to sincerely thank everyone at W Muscat for making our nine-day stay from August 7 to August 15 truly unforgettable. The hotel was exceptional, and we greatly appreciated the care and hospitality shown throughout our visit. A special thank-you goes to Mamoodoo, an absolute legend who went above and beyond to make our family of eight feel welcome. His help in arranging a late checkout was especially appreciated and demonstrated truly world-class service. We would also like to thank Marwan for showing us around the hotel and Waseem for always looking after us whenever we needed a vehicle. In catering, our sincere thanks go to Emmanuel for taking such great care of us at breakfast, as well as to Sujood and the entire catering team for their amazing service. A special thanks to everyone on the room service team, including Kasun and Rwdwm. Each member of the room service staff was exceptional. Thank you all for everything. Your kindness and professionalism made our stay incredibly special, and we look forward to returning in the future.

HM

Humayra M

5/5Google· 3 weeks ago

It was my first time coming to Oman and I wanted a hotel which was luxurious with a great location and this hotel definitely delivered. I stayed here for 10 days and the staff were super attentive, dealt with any concerns, were extremely helpful as soon as I had called them throughout my stay. They were understanding, helpful and professional throughout our whole trip. I was kindly upgraded due to the delay in locating my booking which was not their fault and was given a pool view/beach which I absolutely loved and it was beautiful to look at the sunset from. The hotel was beautiful with beach access from the pool area, several restaurants such as Buddha Bar and Burger and Lobster. I had breakfast included which I highly recommend with fresh pastries and fruit every single day! The staff in the breakfast/Harvest area were amazing and attentive, they made me feel right at home. They would clear plates quickly and offer to take my order every morning I had gone. I especially appreciated the warm smile from the lady with the hijab who is there most days at the entrance of the harvest/breakfast place. I sadly didn’t see her on my last day to get her name. Finally, I’d like to thank the valet team who were always helpful, quick and I felt well looked after by them. They work in extreme heat and I couldn’t thank them anymore for how seamless they made my driving experience in Oman. I also would like to thank the pool cleaners/cleaners in general for delivering an excellent service and for keeping the hotel/hotel rooms extremely tidy. The toiletries provided are high end and I particularly liked the shampoo & conditioner which helped with my dry hair on pool days. The gym is exceptionally clean with water topped up and the bathrooms in the entire hotel were immaculate and beautiful. I also really enjoyed the infinity pool which had beautiful views I will return soon and it felt like a home away from home. Please visit this hotel and you will not be disappointed. Thank you W Hotel family, I will truly miss you all and the hotel 💖❤️

TM

Trip.com Member

4.2/5Trip.com· 4 months ago

A lovely hotel and great location right at the beach. Room was spacious and bathroom was super clean. Breakfast was great with plenty of options.The only thing I'm unhappy about is that I paid extra for a double bed sea view room, and in the end I was put in a single bed corner room overlooking the patio with no sea view. When I inquired about this with the receptionist, he said that all the sea view rooms were booked and he couldn't transfer me nor compensate me. Not at all the kind of service I would expect from a 5 star hotel at this price range.

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Mahmoudnawafleh

5/5Tripadvisor· a month ago

Amazing stay at W Muscat! ✨ The hotel is stylish, modern, and beautifully located. The rooms are comfortable, the service is excellent, and the atmosphere is vibrant and relaxing. The breakfast was something else, it was too varied, delicious, and very tasty. The Staff were very helpful, professional, attentive, smiling and friendly, especially Mr. Waseem. Highly recommended for a memorable stay in Muscat!

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gitanjali sirwal

4/5Google· 2 weeks ago

Hotel W Muscat is beautifully designed hotel. We had organized an official event there. The staff is polite but relatively slow while working .The ambience is really good. The food is great. It’s huge and architecturally good

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orient80

5/5Google· 5 months ago

An amazing stay that truly exceeded my expectations! The hotel was beautiful, well-organized, with spacious rooms, a perfect location, and excellent service. The breakfast was delicious, diverse, and of very high quality. A special thanks to Mr. Nasser at breakfast for his kindness, professionalism, and warm hospitality. His smile and respectful attitude made every morning enjoyable. Many thanks as well to Caro at reception for the early check-in and her friendly, helpful service. Also, special appreciation to Yamin for her hard work, constant smile, and excellent service. The entire staff was wonderful, professional, and welcoming, making this hotel a place I would happily return to again. Thank you all for the great experience!

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MJ

5/5Google· 7 months ago

We had a wonderful stay at W Muscat, and I’m truly grateful for making my birthday extra special. A big thank you to the very kind and helpful staff, especially Noora for assisting with my bookings. I really appreciate her for making my booking process smooth. and Stephanie for making my birthday even more memorable with the beautiful room decorations. Special thanks as well to Daniela, who warmly assisted us, gave us a tour of the hotel, and guided us through our room. She made us feel so welcome, she’s incredibly sweet and kind. Even though the weather didn’t cooperate due to the rain, W Muscat never failed to make my birthday celebration truly special. I truly appreciate everything. Our room was absolutely gorgeous, the design was stunning, and the view was amazing. We had a beautiful ocean view and a perfect view of the hotel’s gorgeous pool right from our corner. The breakfast was delicious, with a wide variety of options to choose from. I would definitely love to come back again. Highly recommended!