Hilton Nashville Downtown

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Journey27078294689

5/5Tripadvisor· 2 weeks ago

The Hilton Downtown Nashville is a wonderful property in a perfect location. I was there as a participant in the Dove Awards and the Bridgestone Arena was right across the street. My room had a separate living room, walk-in-shower and large bedroom. The hotel is clean and the atrium style lobby is bright and cheery. The hotel includes its own restaurant for breakfast as well as access to an Italian restaurant and the Palm. All of downtown including the Museums and many restaurants are within walking distance. The staff was friendly, accommodating and professional. I visit Nashville from time to time and from now on, the Hilton is my hotel of choice.

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ecivda

3/5Tripadvisor· 2 weeks ago

Let’s start with the good points. The location is perfect. It’s clean and comfortable. The bell staff are nice. The not-so-good points: front desk staff are going thru the motions but top notch service and accountability are not their forte. I guess I should be grateful I’m not doing self service check in but that seems to be the way we are all being pushed. The noise level outside the hotel is terrible. I’m supposedly on the quiet side of the hotel which I requested. It’s now 11:36 pm and the noise outside from the Bridgestone arena is like a marching band contest. Either the front desk person who thought this constituted a “quiet” room wasn’t very smart or thought I wasn’t, either way it’s definitely not quiet. The executive lounge access used to be a great perk now it’s just like visiting an abandoned amusement park. The glory days are behind us and sad reminders lay shrewd about. Now we get $15 dollars each for two ppl which is supposedly more of a “convenience” to us. My vote is to bring back the executive lounge perk. I’d choose it any day over $15. I’m becoming increasingly disenchanted with Hilton.

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damarisd177

5/5Tripadvisor· 2 weeks ago

I had a wonderful experience staying at the Hilton Downtown Nashville while celebrating my 60th birthday with my friend!It was such a special occasion, and I truly enjoyed my stay. The hotel provided excellent service, but I especially want to recognize Susie at the breakfast omelet station. She was absolutely amazing! Her warm personality, beautiful smile, and friendly attitude made our mornings even more enjoyable. She prepared delicious omelets and made us feel so welcome and appreciated. It’s people like Susie who make a hotel stay truly memorable. Her kindness and outstanding customer service deserve special recognition! Thank you to the Hilton team, and especially Susie, for being part of such a special birthday celebration. I will always remember my 60th birthday in Nashville and would definitely love to stay here again!

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Trip.com Member

4.7/5Trip.com· 5 months ago

Amazing location at this all suite hotel. The food was also quite good. Enjoyed our stay. Only disappointment was no small bites or food at breakfast in the executive lounge.

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Kajacobs76

5/5Tripadvisor· a month ago

This is a very large hotel smack dab in the middle of downtown Nashville. It is 2 blocks from Broadway where all the action is. The lady who checked us in was so nice. ( can't remember her name) She asked if we had stayed there before. When we said no she said she would fix us right up. She gave us a room on the 19th floor with an incredible view of the downtown. We also got 2 free drink coupons to use at one of the many bars. There was a restaurant off of the lobby where we ate breakfast twice. They had a breakfast buffet that looked amazing. Even a biscuit bar! The bars had live music and there were shops and some kind of country music museum. There is only valet parking which was $50 a night. There were not many parking garages nearby. There is a ton of building going on downtown due to the city getting the superbowl in 2030.

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Margaret

4/5Google· 5 months ago

Hilton Downtown Nashville was a great spot to stay. We will be back. Zach, one of the valets, was very helpful. The hotel is located to so much in walking distance. The front desk has umbrellas available for guests to use on rainy days. My only issue was the housekeeping- they did not get to our room until 5 or 5:30, while we were there, so our room did not get cleaned either day we were there (our choice due to what we had going on at the time). Also, the Italian restaurant connected to the hotel has some of the best fresh lasagna! It was a great get away!

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Dora Nobi

5/5Google· 6 months ago

Perfect stay and a perfect location for our purpose. The all-suite room was spacious and allowed for good privacy. My Hilton Honors status was truly recognized, with several perks such as lounge access (simple soft drinks and packaged snacks), bottled water, and a complimentary late checkout, as the hotel was not busy. It is located just across from the Country Music Hall of Fame Museum and one block from Broadway. The only caveat is that there is no pool, no complementary breakfast, and it can be quite noisy depending on room location due to nearby Honky Tonk bars. Bring earplugs—I was fine and even enjoyed the music! I would definitely return to this hotel if I have the chance to visit Nashville again.

JD

Jessica Dixon

5/5Google· 4 months ago

In town for a conference. This hotel is a short walk from the conference center. My room is immaculately clean, spacious, and looks brand new. It’s surprisingly quiet given its location. Everyone has been kind and helpful. There’s a bar downstairs where hotel guests get a free drink between 4-5pm daily, there is free water and snacks on my floor, and there’s a little store in the lobby with more snacks, drinks, and incidentals for sale.