The Windsor Court

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Sinity S

5/5Google· 2 months ago

Thank you for the wonderful stay. I am a widow who was just trying to pamper herself and get away from home. I didn't know how special a hotel stay could make me feel and it was all due to this staff. From the moment I pulled into the courtyard, the staff radiated genuine happiness and kindness. I always feel guilty for having people do extra for me, but it felt more like a gentle hand taking some of my stress away. There was no rushing, no fuss. I was guided inside and politely directed to the front desk. I had desperately wanted to experience afternoon tea but was unable to make a reservation as my trip was a last minute choice. Concierge desk was so sweet and said they would check on it for me. Room service was a dream. Again, genuine happiness. My meal was wonderful, the only thing I didn't like was having to get up to get the tv remote in the right angel to access the TV. In the morning, the spa took fantastic care of me. Being a plus size woman, it is a stressful thing, but I felt welcome. I even was given a wonderful hug of support from the woman at the front desk. The concierge came through and I experienced afternoon tea sitting by a large window looking out at the courtyard and the happy staff doing their job and making everyone else feel so special on their trips. The thing that brings me to write to this review, though, is what I noticed this past week. My dash cam in my car has been coming loose since I replaced my windshield a couple months ago. Every time I get in my car, I have to stick it to the window again. Someone who drove my car fixed that. I am not sure if they put more adhesive on or what, but it has stuck this entire week. It is the smallest detail, but has made such an impact that someone would take the time to do something for me. I don't have someone to do that for me anymore since my husband passed and to see a stranger has done it means the world to me. I am so very grateful for my experience with you all.

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Camille Scherrer

5/5Google· a month ago

We really enjoyed our stay at Windsor Court in New Orleans. From the moment we arrived, we loved the elegant and welcoming atmosphere of the hotel. The location was perfect for us, making it easy to walk around and enjoy everything the city has to offer. Our room was lovely, comfortable, spacious, and beautifully decorated. We also really enjoyed the swimming pool, which was a wonderful place to relax and take a break from exploring the city. One of the things that stood out to us was the concierge. They were incredibly helpful and friendly, and always made us feel well taken care of. We also loved the live music at the hotel. There’s something very special about sitting back with a drink, listening to great music, and enjoying that unmistakable New Orleans atmosphere. It was a lovely experience, and we would definitely come back!

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Alice

10/10Priceline· 5 months ago

Room, concierge and location

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gth752a

5/5Tripadvisor· 2 months ago

STRONGLY RECOMMENDED! I stayed with my wife for our anniversary and we both had a wonderful experience. When we left, we felt like we had a peaceful reset from a relaxing vacation. The service is another level and I’ve rarely experienced a service that is so attentive. The room was immaculate and spacious. The restaurant was beautiful and we loved the vibe of the bar when music was playing at night. The only thing to consider is the hotel is expensive but it is worth it. Thanks for the wonderful time!

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kathy s

5/5Google· a month ago

We stayed in a club level suite for 3 nights and had a wonderful stay from checkin to checkout. The staff is extremely friendly and helpful. The housekeeping staff did a wonderful job. The food and service in the restaurants and club level lounge were excellent. This is a quality of stay you rarely find in US hotels these days. Kudos to the management and staff for a well run operation.

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Amro Saad Aldine

5/5Google· 3 months ago

We had a wonderful stay at the Windsor Court Hotel. The rooms are impeccably clean and have a timeless, classic elegance that feels both luxurious and refreshingly comfortable. Every aspect of the experience was top-notch—from the warm, efficient check-in process to the thoughtful evening turndown service. The attention to detail really stood out, including the beautiful Diptyque bath amenities, which were a lovely touch. Everything about our stay exceeded expectations, and the staff consistently provided outstanding service. We would gladly stay here again and highly recommend the Windsor Court to anyone visiting New Orleans.

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brentc736

5/5Tripadvisor· 3 months ago

We've been staying at Windsor Court since 2012, and once again, they delivered an exceptional experience. Every visit reminds us why we continue to come back year after year. The service is consistently outstanding. Every staff member we encountered was friendly, professional, and genuinely seemed to care about making our stay special. The hotel is beautifully maintained, the rooms are spacious and comfortable, and the location is perfect for enjoying everything New Orleans has to offer while still providing a quiet, relaxing atmosphere. We stayed in a Premium Suite, which was wonderful, and every part of our stay exceeded our expectations. From check-in to check-out, everything was seamless. After all these years, Windsor Court still sets the standard for luxury hotels in New Orleans. We wouldn't consider staying anywhere else and are already looking forward to our next visit. Highly recommend!

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Brandt Vinson

5/5Google· 4 months ago

I am a person who tends to look at various chain hotels, and rarely deviate from such to use status or earn points. I have reletivrely high status with Hyatt and Marriott. For a recent trip (June, 2026) we elected to stay at the Windsor Court as there was a small event being held there. I must say, this hotel exceeds anything you would get from a chain, and I felt like I got more value than I would have elsewhere. I felt like a guest, and not just a person staying there. You feel like this is a luxury hotel steeped in history. The people staying there also seemed to reflect that - rather than rowdy partiers (Nothing wrong with that at all - just illustrating the vibe). The rooms are quite large - larger than a standard hotel room. The breakfast in the morning was upscale, and not a buffet. Everyone was friendly, attentive, and the hotel seemed well staffed when it came to concierge, front desk, valets, etc. The ONLY two knocks I can find: The pool is quite small with very limited seating. Went down to the pool bar twice and there were no seats available. Also, midday, the inside bar does not seem to staff very much - so if there is an influx of people checking in, it can be impossible to get a drink (Hence, I went to the pool bar). But, that's be trying to find anything at all to balance out a review of an incredibly well branded, well maintained, and luxurious experience that I was pleasently surprised by. Will stay here again.