Wyndham New Orleans French Quarter

6

616devm

5/5Tripadvisor· a month ago

Staying here for my 50th birthday. So far it has been a wonderful experience. Malcolm checked us in and he was so awesome! Quite helpful and very informative! Also, Malika, the Concierge gave us so many wonderful options on things to do and places to visit during our stay! She got us some pretty great deals and comps, as well. The hotel is in a very convenient location and within walking distance of Bourbon Street! We are on the 19th floor and the view from our window is beautiful. The room is very clean and well kept. Smells fresh and inviting, as well....No problems with noise and it has a mini fridge and microwave which are helpful when you have perishable leftovers. I would definitely stay here again!

HA

Hassiveth Alonzo

1/5Google· a month ago

Absolutely horrible stay. I was charged a $300 smoking fee even though there was NO smoking in my room. When I spoke with the manager, Jeff, he was completely unhelpful and dismissive. He refused to transfer me to his superior and simply told me to dispute the charge with my credit card company. That is NOT how a manager should handle a serious complaint. The hotel itself had plenty of other issues. No AC in the hallways, an elevator got stuck, and there are only two elevators, making everything even more inconvenient. The bathroom was in poor condition, the room did not feel properly cleaned even after housekeeping came in, and the sink barely drained. For a hotel charging guests this much, I expected basic cleanliness, working facilities, and management that actually cares about resolving problems. Instead, I left feeling completely frustrated and ignored. Would not recommend this hotel. Save your money and stay somewhere else The only good experience I had was with the bagman who was very helpful and nice. But other than that I would give hotel 0 stars if I could.

RF

Rhonda Freeman

5/5Google· 2 weeks ago

The hotel was in the perfect location. Easy check in. Quiet. Let us stay an extra hour until check out. No problems. Kori Bryer was an absolute dream! She hooked us up with amazing deals and savings. She was very accommodating!!!!

PC

Pernell Celestine

3/5Google· 2 weeks ago

This hotel is okay for a short stay 1 - 2 days. I wouldn't recommend staying here if you plan on being in town for more than 3 days. The location is great, but everything in the hotel seemed worn and it was also visibly apparent. For example, the tub leaked; the tub also had noticeable signs of the glaze being worn out. The shower curtain didn't have a liner either. I've stayed at many Wyndhams and this was the worst one by far.

KC

Kia Campbell

2/5Google· 3 months ago

This hotel is outdated, although the staff were amazing. Specifically the bag men, bringing our luggage up and down. The rooms service is what resulted in this low rating. We have found not one, but TWO roaches in our room. Which made it very uncomfortable to sleep the last few nights that they decided to appear. Hoping that we weren’t bringing any back home to us, we had to be mindful of zipping our luggage the whole time. We mentioned it to the front desk, and they told us they were going to be doing a deep clean to our room but that did not happen. Nothing was cleaned or arranged when we came back to the room. The area we stayed in was an okay area although close to everything.

K

Kemeko

2/5Tripadvisor· a month ago

I'd never stay here again! The front desk wasn't welcoming. They have NO amenities. At check-in, there was no information given about the hotel. Our rooms didn't have a microwave or fridge as promised. Nor did we receive any of the amenities forwarded to us after by the hotel paying for our room. I couldn't add my Wyndham account nor receive any gratuities as a member. I am told because we were booked for a wedding package. But nothing came from this package. And the room... maybe I just expected at least a 3 star comparable to the most basic tiered Marriott??? NOT|If all you're paying for is the closeness to Bourbon and Canal Street, in the French Quarters, you can have it!!! Wyndham used to be so much better...

K

kevinw100

2/5Tripadvisor· a month ago

Very average place not worth the price you pay but i'm sure it's based on the location. Cons| 1. room very worn down and dated ex: bathroom mirror the black paint behind the glass was peeling it looked awful,bathroom electrical wall switches were very loose , gfi socket kept tripping when i plugged in my shaver| 2, Internet worked for only two days out of our 4 nite stay. I've now read previous issues about this from other reviewers months ago. So it is a real issue.| 3. Gym very tiny only one of two treadmills worked the bottom of the pool floor has a big hole / crack ,water was too cold for an inside pool. Heaviest weight dumbbell was only 20;lbs. So if you are workout person you will be letdown. They have two other cardio machines.. Pros| 1. Location , in reference to the scene (not what you see around the hotel they cant do anything about that) is great no complaints close to everything either walking or accessing the streetcars on the main drag of Canal st. Lots of police and security in the area.| 2. Staff front desk and security were all nice and helpful .|If they would invest in really updating the rooms with modern furniture and fixing obvious maintenance items. And get a much better internet router or provider . this place would be a good spot. Would i stay again ? .I'd probably pay a little more for another place first at it's current condition. .

ET

Elisabeth Thompson

4/5Google· 4 weeks ago

Came here for 4 days, the hotel was beautiful, very clean, the hospitality of the front desk and valet was wonderful and accommodating. The cleaning staff did a wonderful job with the room. Loved being able to enjoy the pool. Centrally, located right in the middle of all the fun action in the french quarter.