Novotel Nice Centre Vieux Nice

MA

Mathias Amnebo

4/5Google· 4 months ago

We had a fantastic stay at Novotel Nice Centre and would highly recommend it, especially for families with children. The service was excellent We had a fantastic stay at Novotel Nice Centre and would highly recommend it, especially for families with children. The service was excellent throughout our stay. The staff were always friendly, professional, and very helpful whenever we needed assistance. Their positive attitude really made us feel welcome. The hotel’s location is another major advantage. It is conveniently located close to the train station, making it very easy to travel to Monaco, Cannes, Antibes, and other destinations along the French Riviera. The breakfast was outstanding, with a wide variety of fresh and high-quality options to choose from every morning. Overall, this is a great hotel for families. The combination of comfortable rooms, helpful staff, excellent breakfast, and a central location made our stay both enjoyable and convenient. We would definitely stay here again when visiting Nice.

GJ

Gari J.

4.5/5TrustYou· 2 months ago

The bedrooms were comfortable, clean and recently updated. We would highly recommend the hotel. While the hotel is not at the more popular front area, the trams run regularly and are not expensive so the town is easily accessible. In addition, Nice Riquier station is only a short walk away meaning that we were able to go to the beach at Villefranche and Juan-les-Pins and visi Antibes for an evening. The hotel has a rooftop pool area which is great for those days where we wanted to relax and weren’t exploring the area. The only negative were the uncomfortable and small number of sunbeds. The hotel offers beach towels which you can change as and when required. The bedroom includes all the usual facilities but also a fridge but also a fridge where we could keep drinks and food for lunch bought at the convenient supermarkets. The hotel staff were friendly and helpful. Altogether a wonderful week at a lovely hotel.

AF

Alice fraser

5/5Google· a month ago

Excellent hotel. Rooms were spacious and the restaurant/bar was great. Bar staff put on the football for my partner which was great. Also had an excellent massage on the last day which was brilliant. So relaxing! The only downside I would say is that the curvy sunbeds, although fun, were a little tricky to get used to!

AJ

Amreek Jutley

1/5Google· 3 months ago

One of the worst hotel experiences I've ever had. I genuinely don't understand how this hotel has a 4-star rating. The air conditioning barely worked during a very hot period, making the rooms unbearable and leaving my family exhausted throughout the holiday.  Despite reporting it twice, reception simply said they were aware of the issue with no solution or update. The lifts are far too small and slow for a hotel of this size, and on an occasion morning staff made loud noise moving trolleys and slamming metal gates above our room. On two separate occasions staff just walked into my room without knocking, one at around 7am, just apologized and quickly closed the door behind them, this is simply outrageous, and caused me a major concern with security for me and my entire family. Somehow after our room was cleaned someone must have also misplaced my daughter's sentimental toy, which stayed in her room.  Reception checked but the cleaning staff hadn't seen it and couldn't even provide contact details for the off-site laundry company. The hotel also advertises inconsistent room standards.  One room had a modern smart TV while the other had an outdated TV.  My request to change rooms was refused despite rooms appearing to be available online. The beds were squeaky, the pool was dirty, and the sun loungers felt unsafe, with people tipping backwards. They also have no internal shop or the ability to buy any snacks, drinks, basic medicine, hygiene items etc a simple vending machine would have been very helpful, especially when you have children with you. On departure, reception promised the manager would email me about these issues, but I never received anything. We spent a lot of money on this holiday, and the hotel experience completely ruined what should have been a relaxing family break. I rarely leave negative reviews, but I feel others should be aware. I won't stay at this Novotel or any Accor hotel again, and I would recommend families consider other options.

SA

Sydney Akapame

5/5Google· a month ago

My wife and I had an excellent time at this hotel. The staff were super professional and helpful. A big shout-out to Zelie, Jennifer, Gloria, Francesco and in fact everyone we met! It was a last minute decision to stay here at the end of our trip and they indeed made it well worth it. I would very highly recommend this hotel.

V

vishalk825

2/5Tripadvisor· a month ago

Four stars? I genuinely don’t understand the rating I booked the Novotel Nice Centre about two months in advance for approximately €185 per night. I normally stay with Marriott, but their Nice properties weren’t conveniently located, so I chose this hotel because of its central location and the Novotel/Accor name. I expected a dependable four-star hotel. I was genuinely shocked by what we found. The reception area is reasonably pleasant and our bed linen was clean. Unfortunately, that’s where the positive impression largely ended. The corridors are frankly in unacceptable condition for a four-star hotel. The carpets are heavily stained and visibly dirty in numerous places, including around the lifts and throughout our floor. I’ve attached photographs because they describe the condition better than I can. The doors, walls and general finish also look tired and poorly maintained. Our room was small, completely carpeted and extremely dated. Patterned synthetic curtains and the overall décor made it feel several decades old. I actually asked reception whether we’d been given one of the older rooms. I was told that ours was a newer room, which left us wondering what the older rooms look like. The bathroom is cramped and awkwardly designed. The toilet is squeezed into a tiny separate cubicle, while the bathroom itself appears to have been fitted into whatever space remained. Even the basin tap is strangely positioned on the side wall rather than conventionally in front of you. The building and interiors simply feel tired. This isn’t about expecting luxury. At €185 per night and with a four-star classification, I expect a hotel to be clean, properly maintained and reasonably contemporary. My partner and I were actually laughing about whether, after our dinner in Nice the following evening, we’d rather drive all the way back to home than return for another night here. Good location. Clean sheets. Pleasant reception. But based on the room and, particularly, the condition of the corridors, I simply can’t understand how this property currently merits four stars.

AM

Andrew McClintock

4/5Google· 4 months ago

Good location nice and walkable. We arrived early and were offered a very reasonable early check in price. Baggage storage was available. Aircon was good and the beds comfortable albeit the rooms felt a bit dated overall. The hotel has no facilities for guests to freshen up on arrival / for onward travel eg before/after checking out.

MM

Megan Miller

5/5Google· a month ago

A fabulous hotel, walking distance to everywhere. Pool is fantastic and service on the bar is great not to mention the staff who take the time to talk to you and have a laugh a remember you when you pop back to the bar! As someone who works in hotels this was 10/10 service. A great place to stay! Highly recommend.