Casa Senhoras Rainhas - Óbidos - by Unlock Hotels

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Roberto fernández

2/5Google· a month ago

My stay at this hotel This hotel is nowhere near a 4-star standard; it feels more like a hostel. And, honestly, it is truly outrageous that it is marketed as accommodation of this category. We stayed in an annex building, opposite the main building, WITH NO ELEVATOR. A wonderful experience if, besides coming on holiday, you had also planned to work out with your luggage. THERE IS NO PARKING. The hotel is outside the city walls, and you have to carry your luggage up and down cobbled slopes for at least 5 minutes. Quite a premium welcome service to start your stay in a good mood. The room, or rather a tiny cell given how small it is, is so cramped that you can barely move. It doesn’t even have a small wardrobe where you can put your luggage. I suppose the idea is that guests should travel light… or simply leave their belongings in the car. The room has ONLY TWO POWER OUTLETS. In 2026, a true digital detox experience, although rather less voluntary than it sounds. The sink is inside the bedroom itself because the bathroom is too small to accommodate it. You can barely get into the shower because everything is so cramped. I suppose they have managed to make use of every available centimetre, although at the expense of the guest’s comfort. And the icing on the cake: when you take a shower, the steam sets off the fire alarm. Nothing better to start the day than a shower accompanied by a preventive evacuation. Not to mention that the doors seem to be made of cardboard, and you can hear absolutely everything happening in the neighbouring rooms. If you were looking for privacy and peace and quiet, this is definitely not the place. Here, you practically become part of your neighbours’ stay. THIS IS NOT A FOUR-STAR EXPERIENCE. IT IS A HOSTEL EXPERIENCE. The breakfast, however, did meet my expectations. It is varied, offers a good selection of healthy options, and the customer service is very good. At least here, there is something positive to highlight. I could go on describing this hostel, but I think you get the picture. To say something positive, the staff are very friendly and the surroundings are beautiful. Precisely because of that, it may be worth coming to visit the town for an afternoon, enjoying Óbidos and staying somewhere else. A shame, because the surroundings and location have enormous potential, but the accommodation experience is far from what one expects — and what one should expect — from a 4-star hotel.

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TedW67

5/5Tripadvisor· 2 months ago

I did a bunch of research before booking and this hotel aligned with everything that we had hoped for and more....after a bit of help from the front desk. If you stay here, you should know that they have the original building with ridiculously large sized rooms (for Europe at least) and a recently acquired building across the street with rooms on the small size even for Europe. I had originally booked the cheapest room because we typically spend minimal time in our room except for sleeping. So at first we had a room in the newer space. Besides being on the small side, the mattress was hard as a rock and there was no safe in the room for our passports, which may not seem like a big deal, but I think it is when traveling abroad and almost every place has a safe in the room. I'm embarrassed that I may have forgotten her name now, but Tawnya at the front desk was a life saver. After checking with someone, she was able to upgrade us at no extra charge to a room in the main building. We were in the room named Isabella. Like I said before, the room and the bathroom were both huge by European standards and even American standards for that matter. If I was booking this place again, I would gladly pay the extra money for this room. The location was perfect, almost right in the middle of the old town walled section of Obidos. Getting your luggage from your car to the room maybe wasn't ideal, but it wasn't a big deal either (although the stairs to the room in the newer building were no picnic). The room was neat, clean and quiet, and the mattress in this room was firm and perfectly comfortable. Breakfast was great, which seemed to be the case almost everywhere we stayed. No plans to return to Obidos, but if I ever did, I would stay here again as long as it was a pricier but totally worth it room in the original building.

TM

Trip.com Member

4.5/5Trip.com· 4 months ago

Great room, very comfortable bed. Tea and coffee in room. Clean bathroom and great location and reasonably priced for hotel inside the castle walls.

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C4409AZjenniferc

5/5Tripadvisor· 3 months ago

We loved our Gold Family Suite! As a family, it was perfect to have two bedrooms. Everything was very clean, beds incredibly comfortable, and strong A/C. The front living room was perfect to hold our luggage and had a couch. We requested a small fridge and staff quickly accommodated us! The large bathroom was new with a nice shower and lots of counter space. Breakfast buffet here at their Letraria restaurant was wonderful and we had a later lunch as well in between our wonderful tile making class at Casa dos Azulejos and dinner. The hotel offers several add-ons to your reservation and we chose the traditional Portuguese azulejo tile making class at Casa dos Azulejos with locals Daniela and Filipe, just two blocks away at their incredible studio- not to be missed!! Florbela at the hotel, brought our packages of tiles and other gifts from the studio to our room the next day when Filipe delivered our finished product. Florbela was incredibly helpful in the planning of our trip, and happily answered all our questions. The magical town of Obidos served as the perfect base for our trips to Fatima, Batalha, and Caldas de Reinhas.

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doonfooty

4/5Tripadvisor· 5 months ago

We had mixed feelings about this hotel. The reception and staff were friendly and helpful. The room was comfortable and we slept well. We were lodged in the “hostel” rather than the main building. As the hotel is intra muros, parking is free in the large, municipality parking area about 5-10 minute walk away (you get to test your suitcase wheels on cobbles). Breakfast was mixed with something for everyone. A lot of thought has gone into the design and layout of the hotel. We did not try the bar although it looked welcoming, especially the terrace outside.|What left us with mixed feelings? Personally, I had the impression the owner/manager had never stayed in the establishment as there there was a lack of objective attention to details: the plumbing was noisy at times; at breakfast, the hot water for tea was not hot, the eggs were cold and the thermos of coffee was empty; the paper slip with the wifi and door code was so small we lost it within an hour (luckily I took a picture with my phone); no plastic bin liner in the waste bin of our kitchenette…|Overall a pleasant and comfortable stay. We wanted to stay within the walls of the town and found this hotel met our needs.

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Jogruk

5/5Tripadvisor· 5 months ago

What a wonderful gem of a hotel. It’s inside the walls so think about transportation as cars are tough. My room was immaculate and had a lovely little terrace overlooking the walls. There is lots of bright common space if you want to relax and a really comprehensive and tasty breakfast. Staff were all super kind and nothing was too much trouble.

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oscarspet

5/5Tripadvisor· 2 months ago

Lovely small hotel located within the walled town. Friendly , efficient staff & surprising spacious rooms.|This hotel is really well located to explore Óbidos which is charming & not to be missed.|The only criticism is the breakfast which is just ok , my advice is to skip this & venture to one of the great little coffee bars a few minutes walk away.

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828darrenz

5/5Tripadvisor· a month ago

Beautiful hotel just behind the towns walls! Room was clean, quiet, spacious and comfortable. All staff made it so easy for our stay with our dog!