Halekulani Okinawa

5

58viktoriaz

5/5Tripadvisor· 2 months ago

Absolutely amazing hotel!! We stayed for 6 nights and had one of the rooms in the sunset wing, really nice and spacious with a balcony overlooking the ocean. The hotel grounds are huge, there are four restaurants, we tried all and the food was excellent. They have different price levels from normal food quality food in the main restaurant, fine dining in the steak house and Japanese restaurant and Michelin star quality meal in the Shiroux (Italian - Japanese). The beach was great (though a bit of a walk since the sunset wing is at the opposite end) and the adult only pool at the sunset wing is also great. Small infinity pool overlooking the ocean as well as a hot tub. The staff everywhere is extremely friendly and accommodating. You get cold water at the pool and also lots of water in your room with cleaning and turn down service. They also put a small present on our bed each day with the turn down service, which was really nice. We made reservations for the dinner restaurants, usually the day before for the next day, which was never a problem if you are a little flexible in regards to your dinner time. We took breakfast in house without a key, also made a reservation for this on the day before and we never waited more than 2-5 minutes to be seated. The breakfast offers a huge variety of food options, Japanese as well as western, with some live cooking, homemade bread, fresh fruit and you get served really good barista coffee. The bar was also really great, we fell in love with their self-made wasabi gin, but they also have other great and creative cocktails. The bar staff was incredibly nice and Suzuki was kind enough to explain how they make the wasabi gin. We would have loved to buy some of the wasabi gin to take home! At shiroux I would highly recommend the wine accompaniment as well as the mocktail one (not your typical mocktails but really ones that complement the meal so well). There are also several restaurants as well as konbinis in walking distance from the hotel. We went to a really amazing steak restaurant teppanyaki style and to a Yakiniku place that serves local meat. Unfortunately we had two days of typhoon, but the hotel was very well prepared which made us feel secure throughout, even though it was a pity we couldn’t spend those days at the beach or pool.

HS

Haley Sandell

5/5Google· 3 weeks ago

Our stay at the Halekulani was simply unforgettable. We came here for our honeymoon, and as a couple on Oklahoma City salaries (ballin’ on a budget) we were able to really make the best of this resort and have a fantastic, luxe experience!! First off, the room was incredible. We were here for 3 days, 4 nights, with an ocean view room, and it was probably the most beautiful hotel suite I’ve ever stayed in. It’s immaculately clean, housekeeping comes every day, and they even leave lil trinkets!! Next, the pools and beach are just perfection. We spent many hours at both and could’ve spent many hours more!! And for our final night here, we visited their Kingdom: Steak & Wine restaurant. We split one of the steaks, ordered the red & white wine flight, and a couple sides and an appetizer and still only spent a little over $100 for one of the best steak dinners I’ve ever had. Finally, even when we left the resort and needed to walk to the bus stop, they drove us in a little buggy to the gates and gave us two cold bottles of water as a parting gift. Halekulani Okinawa makes noticeable effort to make even the smallest things luxurious and it really shows. We hope to come back one day for a longer stay— we had the best time here, thank you for making our honeymoon special!♥️ (P.S. Shoutout to Suzuki in the Beach House who was our parasailing instructor— thank you for taking so many great photos and videos for us!! We appreciate you so much!)

TM

Trip.com Member

4.5/5Trip.com· 5 months ago

The service and cleanliness at the hotel are top-notch, the staff is polite and very helpful. We were greeted very warmly. There's a paid shuttle from the airport to the hotel and back, so the journey was comfortable.The room itself is huge and beautiful, with a wonderful view.There are several breakfast options, but the online checkout system is inconvenient: you have to re-enter your email address and walk several steps each time. It's better to do this through the TV or a simpler method.The nearby beach is small and dirty, and the swimming area is fenced off and also small, which feels confined.The pools and beach close very early – at 5:00 PM.

K

Kashin

4/5Google· 4 months ago

Overall: 3.7/5 Stayed 3 nights as a couple in a standard room, mid-June (tail end of rainy season). Room rate: ¥81,000/night including breakfast. Location & Access Self-driving guests only — valet parking is smooth and convenient. Not accessible by public transport. Check-in & Check-out: ⭐⭐⭐⭐⭐ Genuinely impressive. Staff greeted us with welcome drinks and made both processes warm and seamless. Facilities: ⭐⭐⭐⭐ Rooms are spacious with a thoughtful louvered door design. However, the shower is cramped, and the pillows lack proper neck support — a pillow menu would be a welcome addition. The private beach is charming but small, with parasols providing little shade; complimentary iced water and towels at the beach were a nice touch. Pools become congested at full occupancy. Soundproofing is average but acceptable. Dining: ⭐⭐⭐½ The online reservation system is excellent — no waiting required. AOMI’s Japanese set menu was refined and delicious. House Without A Key’s buffet was underwhelming with limited selection and minimal Okinawan representation. SHIROUX was unremarkable. Service: ⭐⭐⭐½ The predominantly Japanese staff with strong English skills is a rare and commendable standard. However, we repeatedly observed complimentary bottled water being offered to Japanese guests during car pickup, while foreign guests — including ourselves — received none over 3 days. Given that international guests make up roughly 60% of occupancy, this disparity is disappointing and inconsistent with luxury standards. Who Should Stay Here Well-suited for couples and families. Guests seeking a strictly adults-only, tranquil atmosphere may want to look elsewhere. Summary At ¥81,000/night, the cost-performance ratio is modest. The issues are minor but notable at this price point. We would consider returning and hope to see these improvements made.

JC

Jessica & Collin

5/5Google· 3 months ago

We would give the Halekulani Okinawa 6 stars if we could! Everything about our stay was a dream. The room is the most fantastic room we have every stayed in: spacious, spotless, incredible view, sexy, well designed, great amenities. The breakfast in the morning is an incredible way to start the day: buffet had a ton of options. The various pools were great to explore different vibes, moving from the beach to the sunset view pool at the end of the day was a great strategy. It is walkable to dinner options off premises which was a nice bonus. Turn down service every night left us a little gift and fresh pajamas. It was true bliss from start to finish.

CO

Camille O'Neill

5/5Google· 4 months ago

Truly magical stay. We booked a cliffside villa, which came with club room access, golf cart rides around the grounds, and it had its own pool and onsen! Our little loved the kids club, we enjoyed the spa, the beach had some coral (lots of little shells — bring water shoes). The restaurants were delicious, just be warned that the BBQ requires you to cook the meal! It was a fun family experience all around, will have to come again!

EB

Eleven Beauty

4/5Google· 5 months ago

Hotel Halekulani Okinawa is a beautiful and elegant property with excellent facilities and a true luxury feel. The rooms, common areas, and overall design are stunning, making a great first impression. If you have access to the Premium Lounge, the experience is fantastic. You can enjoy breakfast without waiting in line, and complimentary drinks and alcohol are included throughout the day. The lounge access adds significant value to the stay. However, without lounge access, the experience is much less enjoyable. Even during the off-season, the wait for breakfast was around 60 minutes. After finally reaching the restaurant, we were asked to wait another 30 minutes to be seated, despite the fact that nearly half of the tables were empty. The Kids Club was another disappointment. The cost is approximately €128 for 7 hours or €54 for 3 hours. At those prices, it is not surprising that the facility is almost empty and very few families use it. What is even more frustrating is that parents are not allowed to play there with their children. The only option is to pay and leave your child under staff supervision. Overall, the hotel itself is outstanding in terms of quality, comfort, and design. However, some aspects of the service and organization leave a lot to be desired, even outside the peak season. I honestly do not want to imagine what the situation is like during the busiest months of the year.

RR

raul ramirez

5/5Google· 3 weeks ago

Really phenomenal hotel-love the rooms-we are staying in a sunset view room oceanfront king bed-the room was perfect (would only add blackouts to make it perfect). Breakfast that was included in our rate was excellent and pool areas/gym/common areas great. Very friendly service-would stay here again without question.