Rihga Royal Gran Okinawa

MB

Marvin Bistram

5/5Google· a month ago

Exceptional hotel and outstanding service. They really live the Japanese service oriented culture and treat guests extremely well. Rooms are luxurious and clean. The rooms are not humid and the air conditioning is working well. The train station and other restaurants are closely and downstairs is a Lawson convenience store. An airport ride will take around 10 minutes. I recommend to pay attention to the room locations on the weekend, as the motorcycles could be a little bit loud as soon as they start there show. Besides, you don’t hear any other guests in your room and have a silent and peaceful stay.

L

lsls_7676

5/5Tripadvisor· 4 weeks ago

This was our first visit to Okinawa and so happy we stayed at Rihga Royal Gran Okinawa. From the moment we walked in we were treated with the utmost respect and showed the Okinawan hospitality. Every single person we met was very polite and friendly. Our room (Hollywood Bay Side) was very spacious, clean and comfortable. The bed was very comfortable and the bathroom amenities was plentiful. There is a trolly(cart) in the lobby that has additional amenities (hair essence, sun screen, face masks, bath salts, coffee/tea) that are available for your convenience. The breakfast buffet was absolutely amazing. There is a wide selection of both Western and Okinawan dishes. I honestly found myself picking more Okinawan food because it was so delicious. The staff ensured the buffet counters were always clean and frequently filled with fresh food. If you are arriving to Okinawa from Naha International Airport and staying at this hotel, take the monorail (the only monorail in Okinawa) and get off at Asahibashi Station ( 10 mins) and walk literally 2-3 mins to the hotel. It’s a covered, above ground open tunnel that has direct access to the hotel. I’ve been to quite a few hotels in Japan and Rihga Royal Gran is one of the best values I’ve ever seen. If you are staying in Naha I can’t imagine not staying anywhere but this hotel. Being a few minutes away from the monorail is priceless in Okinawa. There was absolutely no traffic or rail noise in our corner room because of the thick windows so no need to worry about the traffic noise.

TM

Trip.com Member

4.7/5Trip.com· 4 months ago

The Hotel staff is very nice & good service. My daughter has being left something at hotel but we had come back to our country. We made the call & told the staff of hotel, they are willing to keep the thing of my daughter until we come back to Okinawa again which needs for more than 6 months. Although it is the worthless thing, I am thankful & highly appreciated to the Hotel.I hereby especially thank the staff - Miss Thapa Kalpana- for the help & she is good in English to communicate with us. Other the other hand, the hotel breakfast is good & tasteful as well as the dinner. You can feel the heart of cooking of a Chef from the foods. The location is good to take Monorail & close to Kokusai Dori. Apart, it provides different brands of daily necessities such as face Mask, anti UV cream, face cleansing cream & face cream, different taste of tea bags in the room & lobby FREE of charge. I have no doubt to recommand this hotel at Naha, Okinawa.

TM

Trip.com Member

5/5Trip.com· 5 months ago

Great location — the bus terminal is right downstairs, there’s a Lawson on the ground floor, and it’s a 15-minute walk to Kokusai Street. The service is excellent: free coffee, all kinds of tea, and free amenities available all day. The breakfast is generous and includes a variety of local Okinawan dishes. Overall I’d give it 4.5 to 5 stars.

R

re1na

4/5Tripadvisor· 6 months ago

Hotel was within walking distance to the Naha bus terminal, just 20min cab ride from the airport and within walking distance to the pick up points for most day tours. There is a Lawson at the first floor and is within 5min walking to the monorail station. Check in was fast and the staff helped with luggage up to room and took the time to explain how the room keys worked. Room had sufficient space for 3. Bathroom was well stocked else could always go to the reception area to pick up any tea, masks or baths salts provided. Hotel provided disposable slippers as well and sufficient towels for use. Bathroom was very decently sized and not claustrophobic.

M

ManjunathL15

5/5Tripadvisor· 4 months ago

We loved this place. It's  reasonably priced compared to other 5 stars. We stayed in the "2024 Renewal Bay side bath twin" room. Entrance : You go to 14th floor for the reception and the rooms are in the lower floors, 😊 this is the first time I'm seeing this. But it was unique and not a hassle. The hotel is part of an office building or a mall I think so the lower floors are not part of the hotel. Bell boys available on the ground floor for help with luggage Room: It's a huge room with separate enclosed area for luggage, large bathroom (separate toilet door but accessible via the main bathing area too, which was very convenient ),  large bathing space with a separate tub area in addition to regular bathing area . We took two rooms for family of 4 (3 adults and 1 teen) ,mainly as we wanted two bathrooms for convenience. Otherwise one room can easily accommodate 4 with additional beds if one is ok with single bathroom. Good view of the sea from the room and bathroom Amenities : Comes with the required bathroom amenities and superior toiletries, Italian type coffee machine with good quality Brazilian coffee and tea as well. Iron board provided on request, you can order cutlery into the room if you order a take out, bath robes, good quality night wear, refrigerator, shoe related amenities, hair dryer etc. You get all that you need and more in the room itself . If you need more, there are additional amenities like face mask pack , uv lotion, specs cleaning tissue etc , other eatable items like cookies and  coffee vending mc in the lobby area that you can pick up for free. Breakfast: Typically japanese style food spread but has breads, salads, cornflakes, egg products, bacon etc etc. I'm a vegatarion so there weren't much options for me but manageable with salads, breads, nuts and yogurt 😊 . The breakfast area is big enough and not crowded, gives a premium feel Improvement areas : 1.There is one area where the hotel should improve, that is breakfast . They need to have some vegetarian and vegan main dishes in the breakfast spread. Not everyone is non vegetarian. For vegetarians there is only salad, bread and cornflakes, fruit . May be there were more items but ingredients are not mentioned 2. Ingredients are not mentioned in the breakfast spread . Please mention clearly the ingredients like egg, chicken, fish, pork, vegetarian, vegan etc like other hotels do. Otherwise it's anyone's guess and we may not consume some dishes as we don't know what is in it. For example, there was a curry and rice , but what is in the curry is not mentioned anywhere. Lobby and lounge : Has a good lobby area, warm hospitality, bell boys to help with luggage, lounge bar for leisure Accessibility : Hotel Has a direct pathway to the monorail station from the 2nd floor which was very convenient. Monorail is so convenient for first time Japan visitors as you get so confused in the normal subways which looks complicated 😊! Hotel is Opp to Naha bus terminal. Close by to eateries with a slight walk. Convinience stores nearby in walking distance. Has 3 Indian restaurants at walkable distance or you can Uber car ride.  About 15 20 mins from naha airport. Overall decent location. Overall great stay and will come back if I visit Okinawa again!

TD

TX DX

5/5Google· 8 months ago

On the first day of our arrival, we asked the front desk to store our luggage and also inquired about directions to AEON, the Pokémon Center, and the bus terminal. The staff were incredibly kind and helpful. They explained everything clearly and even wrote the directions down on a piece of paper for us, just in case we needed to ask others—such a thoughtful gesture. Unfortunately, we didn’t get a chance to try their breakfast this time, but they still provided us with breakfast discount vouchers, which was very considerate. Finding a triple room in Japan is not easy, and most places only offer sofa beds. However, this hotel provided a very comfortable and spacious triple room. My two friends and I were all very satisfied. The housekeeping service was excellent as well. On our last night, they even offered a luggage scale so we could check our baggage weight, which was extremely helpful. We would definitely stay here again on our next visit. Overall, it was a wonderful experience and highly recommended.

MB

Markus Bürgi

1/5Google· 3 months ago

Marketing this hotel as a 5-star property is ridiculous. Based on my experience, it deserves 3 stars at best. ​Respiratory Issues & Dust: Even though the room looked visually clean, I suffered from severe coughing and a scratchy throat all night. The air conditioning filters or the carpets/bedding are clearly full of dust and mites. Sleep was impossible. ​Artificial "Premium" Price Hikes: There was confusion with my booking upon arrival. I was initially placed on the 6th floor with zero view—just looking directly at a wall. After I complained, I was moved to the 12th floor: the room was 100% identical in layout and size! Charging a huge premium for a "higher floor" without any actual upgrade in quality is a joke. ​Cramped & Zero Luxury: Both the room and the bathroom are far too small for this price category. There is no onsen/public bath, no pool, and zero luxury feel. ​You are paying purely for the location next to the station. The price-to-performance ratio is terrible. I will definitely never stay here again!