Scandic Holmenkollen Park

TM

Trip.com Member

2.7/5Trip.com· 4 months ago

I booked this hotel through Trip.com and, unfortunately, the stay itself was very disappointing. We were there from 17–19 May and, although the hotel is beautiful, a lot of things just didn’t live up to the price or the experience we expected.The biggest issue was that we were not told in advance that the spa and pool were closed because of the strikes. Had we known, we would have changed our booking. Instead, we arrived after travelling from abroad and paying full price to find that major facilities were unavailable, with very little done to make up for it. The food options were limited, the TV wasn’t working properly, and our room wasn’t cleaned between days.A couple of staff members were friendly, including the front desk staff when we arrived and an older gentleman waiter, but one of the security staff at the bar was very rude. He refused to give us a drinks menu and seemed to expect us to guess what wines they had, which felt disrespectful and unhelpful. For what we paid, and considering the price of staying in Norway, the service should still have been much better.I also think the hotel handled the whole situation badly. I appreciate they were short staffed and I do give them the benefit of the doubt, but that doesn’t excuse the lack of effort to make guests more comfortable. Something small, like a discount or complimentary drinks, would have gone a long way. Instead, it felt like management didn’t really care.What made things worse was that after we contacted the hotel, they completely ignored both us and Trip.com. That silence said a lot. Overall, a very disappointing stay and not what I would expect from a hotel like this.Trip.com itself was actually very helpful and polite throughout, and I appreciated how quickly they kept me updated and tried to contact the hotel on our behalf. They also took it upon themselves to offer some compensation, which I really appreciated.

DG

Dennis G

3/5Google· 4 months ago

The hotel has truly stunning views over the fjord and the wider Oslo area, especially during twilight. The building itself is also beautiful, particularly the lobby, the historic sanatorium wing, and the overall setting. That said, the location is quite inconvenient if you are travelling with suitcases. The walk from the closest station is very steep, and for elderly guests or anyone with mobility issues or heavy luggage, this uphill portion is almost a deal breaker unless relying on taxis or ride-hailing services. Bolt and Uber are available, but prices can surge around check-in and check-out times, and Bolt was sometimes not available in the area. The reception staff at check-in were friendly, but the staff in the breakfast buffet and restaurant area were unfortunately unfriendly and unprofessional in both their attitude and service. The handwritten signs at the breakfast buffet also looked haphazard and unprofessional, which did not match the standard one would expect from a hotel of this category. The room amenities were below expectations. There were no slippers, no facial tissues, and no bath mats. The lack of tissues was particularly odd, as this is a basic amenity in most professional hotels. The absence of bath mats was also very surprising and impractical after showering. I cannot recall staying at a major hotel where bath mats were not provided. Overall, the views and architecture are excellent, but the inconvenient location, poor restaurant service, and missing basic amenities made the stay feel less polished than expected.

DE

David E.

3/5Google· 3 months ago

+ Location is nice, good view of Oslo city and the fjord. + corridors are quiet - Strong smell of fish (from kitchen?) noticeable throughout the lobby area, restaurant area, and southern half of corridors, most of the day. - Room AC was not up to the job with 26°C outdoors and sun shining onto the hotel facade. So in summer, get a room that is low or facing any other direction than west. - Bathroom sink did not drain (eww!), service did not come despite us asking them.

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Lili

5/5Google· 2 months ago

We had a wonderful stay at Scandic Holmenkollen Park and absolutely loved the hotel! The hotel itself is beautiful, and the views are incredible. One of our favourite things about staying here was having so much nature right outside the hotel. It really gives you a completely different experience compared to staying in the middle of Oslo city centre. The walk from the metro station to the hotel is uphill, but honestly, it is not nearly as bad as it might sound! We saw people of all ages walking up and down the hill, as well as people running and cycling. We walked it ourselves many times during our stay and found it completely manageable. The customer service was also excellent. Everyone we interacted with was very friendly, kind and welcoming. A HUGE highlight for us was the gym! The hotel has an amazing fitness centre, apparently the largest hotel gym in the Nordic countries, and we were genuinely impressed. There was so much space and a great selection of equipment – it actually felt like being at our regular gym back home rather than a typical small hotel gym. If you enjoy working out while travelling, this is a massive plus! Our room was lovely, very clean, peaceful and quiet. We also really liked that we could connect our phone to the TV and watch things like Netflix, which was perfect for relaxing in the evening. There was also a small fridge in the room. It wasn’t very big, but there was enough space for a few drinks or small food items, which was useful. The shower was AMAZING – the water felt so soft and the shower was genuinely one of those little things that made the stay even better. 😍 The only real downside for us was the temperature in the room. There seemed to be some kind of air-conditioning or temperature control, but our room stayed around 25.5–26°C, which felt quite hot, especially when sleeping under the thick duvets. Thankfully, the window could be opened, which helped a lot, but then unfortunately some insects came inside. Apart from the room temperature, we really loved our stay. The beautiful hotel, incredible views, peaceful surroundings, nature, fantastic gym, comfortable and clean room, and friendly staff made this a very memorable place to stay. If you want to experience Oslo while also being surrounded by nature and amazing scenery, Scandic Holmenkollen Park is a fantastic choice. We would happily stay here again! 🏔️

AT

Andrei-alexandru Tulbure

1/5Google· a month ago

(I wanted to give 0 starts) but I give them 1 star because I have booked a fully paid family room with breakfast for a weekend trip with my family. Due to some unforeseen issues, both of my in-laws needed emergency treatment and got admitted to the hospital with a stroke and some serious vascular issues. We couldn`t travel anymore. I gave them at least 3 weeks of heads up. I completely understand that I bought a non refundable booking. I did not ask to refund the booking. I asked for it to be moved (we already are loosing the plane tickets) or for them to give us a credit for a further stay - whenever my in-laws either get getter or die. I found absolutely 0 understanding from the hotel management. They didn`t even want to downgrade the room such that I could eventually try to give it to some of our friends who do not have kids. They really acted like assh***s and this kind of service should not exist in an european country. They kept saying that it`s a booking that is non-refundable, although we did not ask for a refund and also, the hotel was fully booked, so they had plenty of demand and 3 weeks to find new people for the room. Being king`s funeral, I am very sure there was plenty of demand. We also had a booking for an Italy trip a couple of weeks ago and there we found understanding and they let us move our dates to whenever my inlaws get better. I will never stay at any Scandic hotels in the future and encourage everyone in my circle to not stay at Scandic hotels.

SJ

S J

4/5Google· 4 months ago

Can’t give 5/5 because of the cleanliness of the rooms. There was some mould in the shower and some dirt under the desk. I was staying here also in April 2025, when the cleanliness was definitely better. Same goes for the restaurant: when I stayed here in April 2025, the quality of food was better. I think that during this stay in June 2026 the dinner in the restaurant was not worth it‘s money. It’s really a pity, because this stay in June 26 was a birthday gift to a family member due to the high quality in April 25. However the service in the restaurant was fantastic. Especially our waiter, a man from Marocco was super nice and made good wine recommendations. I hope that the cleanliness and quality of food improve again. It is still a good hotel: the view is fantastic, the receptionists and waiters are very friendly and helpful. I adressed one issue other than the cleanliness (which I did not mention out of time and stress reasons) and it was dealt with immediately. The breakfast ist excellent. The interieur of the lobby, bar and restaurant is so beautiful! I recommend to book a superior room to get the fjord view! It is great that there is an iron + ironboard on the room. It is very calm up on Holmenkollen and it is nice that the ski jump tower is close by.

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Travel15690546215

5/5Tripadvisor· a month ago

We visited the Scandic Holmenkollen Park Hotel in Aug 2026 and was very pleased with our stay. The room was clean and already set up for 3 people when we got there. The breakfasts were delicious with a wide variety of food and the hotel staff were very amiable and helpful. One of the concierge members (Palos) was very helpful in getting us the right phone numbers and address to the urgent care/hospital when my MiL fell ill on the trip. Palos was very intentional and personable, asking how she was doing the following days. |Overall our stay was very pleasant.

ED

Eric van der Deijl

1/5Google· 3 months ago

Let me statt with the positive: the view from the hotel is breathtaking! The outside of the hotel looks brilliant and the gym is well equipped. Then why 1 star? It took about one hour to check in, during check out I could not get a detailed invoice of the expenses in the bar etc. (not possible?!), the aircon is not working, when you open the windows, the ventilators outside make a noise like a lorry standing in front of the window. Eating dinner in the hotel (breakfast good!), was terrible: buffet with hospitalfood, pizza’s ok, no dessert possible. And to top it off: the cleaning, although nobody tells you, you need to make a reservation for a cleaning of the room. So after 3 days we did, nobody came, check at the reception (‘they will clean your room later’), but no … After 1 week, our room was ‘cleaned’ once.