Hotel De l'Arcade

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Allen

5/5Google· a month ago

All of the staff were so helpful and kind. The location is fantastic, so many good restaurants nearby. Room noise can be high from neighboring rooms so hopefully you don't have neighbors that are loud and stay up late. Otherwise excellent

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louiebrilliantes

5/5Tripadvisor· 2 months ago

Long overdue review here for Hotel de L’arcade & their good staff. We stayed here June 16-21 2026. The hotel location in Madeleine is centrally located in quiet area & only 5-15 minutes walk from many attractions like Madeline Church, Place de la Concorde, Tuleries Garden ,Opera Garnier, Blvd Haussmann and many others. 5 minute walk to a Madeleine Metro Station.Room was fairly big and hotel was maintained well. The staff were very friendly & helpful. My wife got sick and Adrian , Ana helped her to get a doctor to the hotel & see her. We were grateful the staff were friendly & helpful.|We would stay here again on our next Paris trip.

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Z

5/5Google· a month ago

The hotel has a Parisian decor, its old but definitely not neglected infact its quite charming🤩 The reception is quite lovely and in service 7/24. As a solo traveler a safe location & cleanlines is crucial for me. It checked all, I walked everywhere in Paris during my stay here. The only thing that I didn’t like was the breakfast, for 18€ there was nothing… I expect at least some type of an egg. It was packed with sugary carbs. The only thing as a protein was some cheddar cheese & some type of deli meat. I believe there should be some vegetables as well. It’s a bit debatable in terms of value for money (I paid alot because somehow I booked in a very busy season), but apart from the features I’ve mentioned, there isn’t much else to it but overall it was a lovely stay, would love to book here again.

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Berna Gülbudak

5/5Google· 6 months ago

We had the pleasure of staying at Hotel de l’Arcade during our very first visit to Paris with my husband, and it was absolutely perfect. From the moment we arrived, we felt the true charm of Paris. The hotel’s location is excellent — just steps away from the beautiful boulevards, close to major attractions, yet peaceful enough to relax after long days of exploring. The room was upgraded as a surprise due to availability, which made our stay even more special — thank you so much for this kind gesture! The room was spotlessly clean, elegantly decorated with that classic Parisian touch, and extremely comfortable. The staff were genuinely friendly, helpful, and made us feel truly welcome. Everything about this hotel reflects the authentic Parisian atmosphere we dreamed of: stylish, warm, and full of character. We couldn’t have asked for a better first experience in Paris. Hotel de l’Arcade has created wonderful memories for us that we will cherish forever. Highly recommended — we will definitely return on our next trip. Thank you Halat Fam. Room 308

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Rosie Cruz-Sotero

1/5Google· 4 months ago

My family of three stayed in a duplex room (downstairs plus loft) for two nights and while the room had air conditioner, it was extremely hot and uncomfortable especially at night. Unfortunately, we happened to visit Paris during a heatwave but I know this is not the first summer Paris has experienced a heatwave. On our first day, we noticed the room was warmer than we felt it should be, so we called reception to alert them of the issue before we headed out to dinner. Their technician said the air conditioner was already set at the lowest temperature possible. The first night was very uncomfortable but the second night was even worse, extremely hot especially on the loft area since heat rises. It was so unbearably hot that one of us sleeping on the loft had to sleep on the floor downstairs since the air conditioner system downstairs seemed to cool slightly better than the loft area. I feel like the hotel should either forewarn guests that their air conditioning system is not equipped for summer’s high temperatures especially in the duplex room, or have alternate cooling devices such as space air conditioners or fans. After two long days exploring Paris, the main thing we looked forward to was arriving to a cool room and having a good night sleep. Unfortunately that was not the case. I sent an email to the hotel relaying discontent with our stay and they offered to extend a complimentary upgrade during our next stay. Since we mostly travel during the summer, I’m afraid we are not willing to risk another uncomfortable stay.

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Vivek Sood

5/5Google· 8 months ago

The hotel staff epitomised by Adrien Fougera are the best. The way that Adrien dealt with our reservation says everything about this family owned hotel. Highly recommended hotel where everything is exactly as it says on the website. We always book directly on the hotel website and find it sensibly priced with a value for money hotel product as compared to some stupidly priced hotels in the centre of Paris.

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Marie Jonas

1/5Google· 4 months ago

I chose this hotel because it advertised on-site parking. Upon arrival, the parking was unavailable and I was sent to a public garage 20 minutes away. Travelling with luggage and a dog, this was not a reasonable alternative. The hotel’s response was completely unhelpful and they refused any goodwill cancellation. Very disappointing customer service.

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SectionKai

5/5Google· 10 months ago

Stayed here with my girlfriend for our anniversary and new years, it was absolutely beautiful, very cozy and wholesome hotel. All the staff provided amazing service but in particular Adrianne was lovely and his service was impeccable. Will definitely be coming again.