The Westin Perth

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Howie Huang

5/5Google· 3 months ago

Smooth check in process. Our room was upgraded to top floor on my Marriott platinum membership. Room was spacious and had stunning view of the swan river. Very friendly and helpful staff in the executive lounge. Well equiped gym. Pool was bit cold in July so we didn’t use it. Our family spent 7 days in Perth and stayed at Westin, Ritz Carlton and Double Tree during the first 3 days. We decided to stay another 5 nights at Westin as it offers the best service.

TM

Trip.com Member

4.7/5Trip.com· 7 months ago

Perfect location for us. Close to cafes/eateries, St. Mary Cathedral, quiet at night... Staff is very friendly and helpful. Would be much better if the lighting in the corridor is brighter, also in the room. We found it a bit too dark. We did not have any meals at the hotel. What I find disappointing about Marriott Bonvoy's hotels : internet. the message that it is insecure and the complicated process to get access have been quite annoying. I tried to book via Marriott Bonvoy's apps, but rate is significantly higher than OTA. Love Westin's architecture and surrounding (spacious walkway). Could be better with heated pool.

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GemshoArd

5/5Tripadvisor· 2 months ago

Very luxurious, staff were extremely helpful, accommodating and friendly. Spent 2 nights there and left feeling like a had made a new friend in the amazing Sarah that looked after us. As first-time guests, she was just brilliant, provided us with the options of seating, turning the heater on for us and going through the menu with knowledge of everything available. Sarah also gave us options that weren't specified. Enjoyed our stay enormously and would definitely stay there again. Rooms were clean and beautiful.

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Brian Ecclefield

3/5Google· 4 weeks ago

I had a great stay overall, however there was a really annoying issue during checkin. I arrived at the hotel at 3:30PM after flying in from NY, and I was told housekeeping was still working through late checkouts. I mentioned I had meeting, and that's fine for a while. Other members of my work party came in, checked in, went up to their rooms. One was upgraded to the executive floor. 6:30PM came around before my room was ready, and meanwhile dozens of other guests came in and got their rooms. I have no idea how/why I ended up getting the short stick, and/or why so many people who came in later than me were given room priority, but I flew/traveled 30 hours from NY and I had a conference the next day. I was really in need of a shower and I definitely feel like I was slighted a little. The only reason this review isn't a bit harsher in terms of the star rating is because Sarah from the lobby area saved the day. She kept me attended and hydrated throughout my exceptionally long wait for the room and she went out of her way to make sure I was comfortable. She gets a 10/10 - and she continued to be an absolutely wonderful host throughout the rest of my journey. You guys should review whatever happened during my checkin - its not fair. I'm only Bonvoy Gold but that doesn't mean that dozens of other people should be jumping me in the queue for rooms that late in the evening. Thank you Sarah for everything you did throughout the trip to make it more enjoyable. You really are a gem!

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JAMEQ

4/5Tripadvisor· 2 months ago

First time to Perth and glad that we had chosen Westin Perth which is well-located for our 4 nights stay. The free CAT buses are nearby and it's not too far away from the CBD shopping street and Elizabeth Quay. Our Deluxe Room was spacious with commanding view over the city. We had quality sleep throughout the stay. We enjoyed the friendly and prompt service rendered during our breakfast at their restaurant. The food wise is okay except that the Asian offering is lacking considering the hotel has a significant Asian guests. I hope they do considering improving the variety of spread. Generally, we had a good and comfortable stay!

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MOK CHING SENG

5/5Google· 2 weeks ago

I had a wonderful experience staying at The Westin Perth, and I would especially like to thank Yukti Mehra for her excellent service. She is very kind, helpful, and friendly, and she always goes the extra mile to make guests feel welcome. Yukti also recommended many great places to eat in Perth, which made my trip even more enjoyable. I truly appreciate her thoughtfulness and the effort she put into making my stay a memorable one. Thank you, Yukti, for your warm hospitality and outstanding service! I would definitely choose The Westin Perth again when I visit Perth in the future. Keep up the great work! 😊

BD

Billy Davies

5/5Google· 2 months ago

There was awesome room service and it smelt amazing. When we went into our rooms it had sliding doors for the bathroom and electronic curtains. The toilet had a awesome hidden door and the pool was verry clear. My room had a verry good room of the pool aswell and it was overall amazing

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jiamunn yeo

5/5Google· 2 months ago

We had a wonderful 6-day, 5-night stay at The Westin Perth. The hotel was extremely comfortable, clean, peaceful and quiet — such a relaxing place to come back to after a day exploring Perth. A very special thank you to Yukti Mehra, who took such great care of us throughout our stay. She was incredibly thoughtful, attentive and warm, and made sure everything was well arranged for my family. Her genuine hospitality made our stay feel extra special. This trip has given our family so many beautiful memories of Perth, and The Westin Perth was definitely a big part of that. Thank you, Yukti, for making our stay so memorable. 🤍 We would absolutely love to stay here again on our next visit to Perth!