The One Monumental Palace

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MPattee

5/5Tripadvisor· 3 weeks ago

We enjoyed this hotel very much! It is intimate and beautifully decorated. Service was impressive and they make great cocktails at their bar. Our friends stayed at the Intercontinental down the street and it did not have the intimacy and class that “The One” has! Too many people everywhere and their breakfast room was not inviting at all. Very crowded. Tables too close together. Also “The One”has a great Spa!

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Christina Segel

5/5Google· 3 months ago

What a wonderful experience! From the time we pulled up in front of the hotel we were treated like a king and queen! Everyone who worked there was amazing and very accommodating. They took care of anything you could possibly want or need. Great recommendations for restaurants and places to see. The restaurants in the hotel were five star. The gym, spa and pool were very nice and clean and the breakfast was great! Everything was within walking distance that we wanted to see. We had so much fun with everyone that worked there we were sad to have to leave. As far as we were concerned a five star didn’t do it justice. We will definitely be back!

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BamaPete4Live

5/5Google· 3 months ago

Absolutely one of the best hotels we have stayed in any where in Europe. The staff are super efficient, friendly, polite and helpful regardless if they are the bell hops, front desk, house keeping or management. All are five star plus! Rooms are super clean and bathrooms are marble with showers that will absolutely soak your body with strong water pressure. Bed was comfortable and rooms were large. AC worked great through the heat wave. We were there only one night before joining a Uniworld Riverboat cruise. It’s right across from the Porto instagram sign. I highly recommend this comfortable, quiet and pleasant hotel for any occasion.

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RW, Liverpool

5/5Google· a month ago

This is a fabulous hotel. Very accessible (there is a Metro station right outside) but not in the heart of the busiest tourist area, which is still only walking distance away (downhill). We had a bit of a wait checking in as the room wasn't ready but we were treated to complimentary cocktails, which was a nice touch. The hotel is peaceful and relaxing. The staff are polite, efficient and friendly. Definitely a hotel I can recommend.

TM

Trip.com Member

5/5Trip.com· 2 years ago

Casually luxurious, just how we like it. Enjoyed our stay here.

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Antony Field

5/5Google· 3 months ago

Pleasant room, friendly front desk and breakfast staff, good location. Being there for Festa de São João do Porto was especially pleasant, although the earplugs that were provided with the turndown that evening were certainly needed. The only sour note was the poor service we received at Yakuza restaurant from a young waiter who talked over us, told us what to order, reached over and touched our food, and forgot to bring our drinks. He sniffed repeatedly and spoke excitedly. Otherwise however the hotel was up to standard with very pleasant pool and spa facilities and excellent and helpful porters and reception staff. I would return, hopefully when the fine dining restaurant is open.

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dmcossich

4/5Tripadvisor· 2 months ago

We really enjoyed our stay at The One Monumental Palace during our time in Porto. The hotel is beautiful and elegant, with a sophisticated atmosphere and a wonderful location right in the heart of the city. It was very convenient for exploring Porto on foot, with so many sights, shops, and restaurants nearby. My room was beautifully appointed with a balcony and spectacular view, a relaxing place to return to after a full day of sightseeing. The hotel has a lovely combination of historic character and modern luxury, and the common areas are especially beautiful. The staff was extremely helpful with recommendations making our time in Porto easier and more enjoyable. The hotel rate there was on the higher side but I would still recommend a stay there. The one hiccup I had was leaving a personal package for delivery to me in the states. I’m still awaiting the return of my belongings.

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MJ C

4/5Google· 5 months ago

The friendly service starts when they email for details to get you ready for your stay. They remembered all our requests as well as welcoming us with delicious treats in our room. Piedro (?) at the front door was most helpful and friendly of them all. Having a breakfast buffet and a menu of choices daily was delicious and I looked forward to it every morning. The sauna and pool was such a wonderful, relaxing escape after a long day of exploring the charming city of Porto. Lastly, the location can't be any better as it was walkable to all the major sites and pretty much all of Porto.