Breathless Punta Cana Resort - All Inclusive - Adults only

Response from the property

Dear Guest, Thank you so much for your wonderful review and for continuing to choose our resort for your getaways. We are truly delighted to know that you consistently enjoy your stays with us and that our team plays such an important role in making your experiences memorable. Your kind words about Magalis, Ray, Charlene, Yarel, Junior, and Nico are greatly appreciated. We will be sure to share your compliments with them, as recognition like yours is a wonderful source of motivation for our entire team. We are proud to know that their dedication, attentiveness, and genuine hospitality have made such a positive impression on you. We also appreciate your valuable feedback regarding Sofrito Restaurant. We are pleased that you enjoyed the cuisine and understand your desire to have more opportunities to experience the wonderful flavors of Dominican gastronomy. Your suggestion regarding the restaurant's operating schedule is appreciated and will be taken into consideration as we continue evaluating ways to enhance our guests' experiences. Thank you once again for your loyalty, thoughtful comments, and generous recognition of our team. It is always a pleasure to welcome you, and we look forward to creating many more wonderful memories with you on your future visits. Warm regards,

Response from the property

Dear Guest, Thank you so much for sharing such a heartfelt and detailed review of your anniversary celebration at Breathless Punta Cana. We are absolutely delighted to know that you chose to celebrate such a special occasion with us and that your experience exceeded your expectations. It is wonderful to hear that you enjoyed the cleanliness and comfort of your room, the air conditioning, and especially the spectacular view overlooking the party pool. We are also pleased that you enjoyed the variety of dining options throughout the resort, particularly Spoon, the French restaurant, and the Pan-Asian restaurant. Most of all, we are thrilled that our E-Team and staff made such a memorable impression on you. We will be sure to share your kind words with Hottie, Yulie, Carlos P, and our housekeeping team. Recognition like yours is truly meaningful and serves as wonderful motivation for our colleagues. We are also delighted that you enjoyed the activities, music, pool and beach parties, entertainment, nightlife, and the overall vibrant atmosphere of the resort. Knowing that you left with such wonderful memories—and are already looking forward to returning—means a great deal to us. Thank you once again for choosing Breathless Punta Cana to celebrate your anniversary. We cannot wait to welcome you back in the near future and create even more unforgettable memories together. Warm regards,

Response from the property

Dear Guest, Thank you very much for taking the time to share such a detailed and wonderful review of your 8-day stay at Breathless Punta Cana. We are delighted to know that you had such a positive experience from check-in through the end of your vacation. We are especially pleased that our Front Desk team was able to promptly accommodate your mother and move her to a more convenient room. We understand how important comfort and accessibility are, and we are glad our team could assist so quickly. It is wonderful to hear that you enjoyed the Freestyle Pool and our entertainment, and we truly appreciate your special recognition of Angel. His attentive service clearly made a lasting impression, and we will be happy to share your kind words with him and the appropriate management team. We are also delighted that Juan, “not 2, not 3,” took such great care of you during breakfast at Spoon. Remembering your preferences and providing attentive service is exactly the kind of personalized hospitality we strive for. We will certainly share your appreciation with Juan and the rest of the team. And thank you for your enthusiastic praise of Coquette! We are thrilled that you found your dining experience so exceptional. Your highest praise and recommendation mean a great deal to our entire team. It was truly our pleasure to host you, and we hope to have the opportunity to welcome you back to Breathless Punta Cana for another unforgettable stay. Warm regards,

Response from the property

Dear Guest, Thank you very much for your wonderful review! We are thrilled to hear that you had an amazing stay at Breathless Punta Cana and that you enjoyed the exclusive Xhale amenities, which made your experience feel even more special and luxurious. It is especially rewarding to know that the Xhale Club Lounge was one of your favorite parts of your stay. We truly appreciate your special recognition of Charleny and Yeral. We will be delighted to share your kind words with them, as knowing that their kindness, attentiveness, and dedication made your experience more memorable is a wonderful recognition of their efforts. Thank you for choosing Breathless Punta Cana and for sharing your experience with us. We are delighted to know that you would return, and we look forward to welcoming you back for another exceptional stay. Warm regards,

Response from the property

Dear Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed your stay and that your check-in experience was smooth. It is especially rewarding to hear your kind words about Edwin. We will be pleased to share your recognition with him, as he will be delighted to know that his attentive service helped make your stay even more enjoyable. We are also grateful to hear that our bartenders and servers contributed to a fun and welcoming atmosphere. We appreciate your valuable suggestions regarding additional daytime activities and more music. Guest feedback is very important to us, and we will take your comments into consideration as we continue enhancing the experience we offer. We look forward to welcoming you back for another memorable stay. Kind regards,

Response from the property

Dear Guest, Thank you for taking the time to share your feedback. We sincerely regret that your birthday celebration at Breathless Punta Cana did not meet your expectations and that several aspects of your stay left you disappointed. We are particularly concerned to learn about the difficulties you experienced during check-in, the room relocation that did not provide the quiet environment you requested, and the noise that affected your ability to relax. We also regret your concerns regarding room maintenance, cleanliness, and the consistency of our housekeeping service. We understand how important comfort, attentive service, and a peaceful environment are, especially when celebrating a special occasion. We are sorry that we did not deliver the level of hospitality and attention you expected as a valued UVC member. Your comments are important to us, and we take your concerns seriously as we continually evaluate opportunities to improve our guest experience. Please accept our sincere apologies for the disappointment you experienced during what should have been a memorable birthday celebration. We appreciate you bringing these matters to our attention and regret that we fell short of providing the experience you deserved. Kind regards,