Catalonia Punta Cana - All Inclusive

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Ahmad Hijazi

5/5Google· 3 months ago

Stayed there for a week and loved every minute of it. We stayed in the adults only section and it was so nice and calm. The kid friendly section was more crowded and loud obviously. Everything was great, except that the shower couldn't hold the temperature and kept fluctuating from burning hot to cold during peak times. But other than that, no complaints. The beach was full of seaweed, but that's not their fault. They cleaned it every morning. Recommended!

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L O

5/5Google· 2 months ago

If you are looking for an absolute paradise in the Dominican Republic, this is it. From the moment we stepped foot onto the grounds of Catalonia Royal Bávaro, we were blown away by the incredible atmosphere, the seamless service, and the sheer quality of everything the resort had to offer. First, let's talk about the culinary experience—because the food was hands-down spectacular. Every single meal exceeded our expectations. The resort goes above and beyond with its dining, serving up dishes that are vibrant, insanely fresh, and bursting with flavor. From top-tier dinner options to delicious daily breakfasts and snacks, the quality across every venue was outstanding. You can genuinely taste the care and passion the kitchen team puts into every plate. Beyond the food, the hospitality and the staff are what truly elevate this property to another level. The people here are some of the warmest, most genuine, and welcoming individuals you will ever meet. Every staff member greeted us with real smiles, attentive energy, and a level of care that made us feel completely pampered from start to finish. They seamlessly anticipate your needs and make you feel right at home. The resort grounds are immaculate, lush, and perfectly maintained, offering the ultimate peaceful vibe to unwind and disconnect. Every single detail was executed flawlessly. Catalonia Royal Bávaro delivered a five-star experience in every possible way, and we are already counting down the days until we can come back!

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293santiagoq

1/5Tripadvisor· 3 months ago

We stayed at Catalonia Punta Cana from 13–25 July 2026, and it was one of the worst hotel experiences we have ever had. We were nine members of the same family, travelling from different countries, and every one of us left deeply disappointed. The rooms were old, poorly maintained and nowhere near the standard of a five-star resort. The food was almost the same every day, with very poor quality. Our air conditioning stopped working, and we waited five hours without a solution while our one-year-old son cried because the room was too hot for him to sleep. The service was slow, and the staff showed little interest in resolving any of the problems we reported. The photos I took clearly show that this resort is nothing like what is advertised online and does not deserve its five-star rating. I absolutely do not recommend this resort. Save your money, save your vacation, and choose another hotel.

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Maria Kwiatek

2/5Google· a week ago

Our experience with this hotel wasn’t as good as we expected. First disappointment was the room. Everything looks worn out and lacks of deep cleaning. Duvet was stained in many places same as towels. The food was bland and tasteless. If you arrived a little later after the buffet opened, there were flies all over the food. All the cheeses had melted in the heat, and most of the food looked unappetising. The beach looked awful, as seaweed had taken over most of the water. This may not be the hotel's fault, but it was impossible to enjoy a swim because the water was brown. The condition of the sun loungers and the beach left a lot to be desired. Even the exclusive area looked worn out, with black mould visible on the sun loungers. The service was fairly quick, with staff approaching us straight away to ask if we wanted any drinks. Most of them were friendly and smiled.

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Destiny

10/10Priceline· a year ago

I love everything about this all inclusive

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Christian

5/5Google· 6 months ago

Wonderful experience! We loved our time celebrating a milestone birthday! Everyone was so accommodating and friendly, and we enjoyed great massages too! The buffet was so tasty for every type of meal and the hostess Kenia was so friendly and funny! Overall, a fabulous time that was well worth the price for everything included!

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Andrés Pérez

5/5Google· 7 months ago

I had an amazing stay at this hotel! From the moment I arrived, the service was outstanding—staff were always attentive, friendly, and ready to help with anything I needed. The buffet was fantastic, with a wide variety of fresh and delicious options every day. Whether it was breakfast, lunch, or dinner, there was always something great to enjoy. A special shoutout to Hector and Luis at the bar—they truly made the experience even better. Not only were their drinks perfectly made every time, but their energy and personality stood out. They were welcoming, remembered preferences, and always took the time to chat and make guests feel comfortable. Their great attitude and professionalism added a personal touch that made the stay feel extra special. Let’s not forget about Juan, he helped us navigate the hotel, book our dinners and our buggy adventure. Overall, I highly recommend this hotel and would definitely come back!

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Karolin Abreu

3/5Google· a month ago

⭐️⭐️⭐️ Unfortunately, my experience at Catalonia Punta Cana was very disappointing, especially considering the expectations I had for the resort. When I first arrived in my room, it was extremely hot. I reported the issue, but nothing was done to resolve it. I also found a wet towel left on top of the handicap-accessible shower chair and a toothbrush left inside the sink, which made me question the cleanliness and attention to detail. On a positive note, the food was good. I appreciated that the buffet had something different every day, and the restaurants were also enjoyable. However, there were several other issues that made the overall experience frustrating. The transportation process to the airport was unnecessarily complicated. My transportation was unable to enter the hotel to pick us up, and I was told that I needed to send an email in advance for them to be allowed inside. Since I was not aware of this requirement, I had to wait for hotel staff to take us to the entrance. I have stayed at hotels in Punta Cana before and have never experienced this type of inconvenience with airport transportation. Some of the staff, especially at the coffee shop, were also rude and unwelcoming. Additionally, there were people near the lobby constantly approaching guests and pressuring them to purchase products. Even after saying no, they continued insisting, which made the experience uncomfortable and felt more like being pressured than being on vacation. Overall, while the food was a positive part of the stay, the room issues, lack of response to my concerns, transportation inconvenience, and some staff interactions made this a disappointing experience. I hope management takes these comments seriously and works on improving both the guest experience and staff service.