Centro Waha by Rotana

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Ailee

5/5Google· 2 weeks ago

Our family staycation here was truly great and wonderful! The room was clean and comfortable, the food was delicious, and the staff were all amazing, friendly, and accommodating. Special thanks to Nestor, Arabi, Chef Magdi, and Chef Ahmed for making our dining experience so enjoyable and memorable. We truly appreciate your kindness and excellent service. We’re so happy to have spent this wonderful time here with our family. Thank you for making our stay special! ❤️

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ArielBalisnomo

5/5Tripadvisor· 4 months ago

Last month, I spent my Eid holiday at Centro Waha by Rotana in Riyadh, and it turned out to be one of those stays that reminds you how meaningful genuine hospitality can be. From the moment I stepped into the hotel, I was welcomed with warmth, professionalism, and sincere smiles that instantly made me feel at home. What impressed me right away was the early check-in, something I truly did not expect but deeply appreciated after travelling. Abdulaziz checked us in with such a friendly smile and made the experience feel personal by using my name throughout our conversation. It was a small gesture, but it made a big difference. Ahmed Fathalla also gave us a warm welcome in the lobby, engaging with us in such a kind and professional way. The atmosphere at Centro Waha by Rotana is relaxed, calm, and friendly. Everyone we met was smiling, approachable, and ready to assist. It is the kind of place where you do not just check in—you feel genuinely welcomed. Our room was clean, fresh-smelling, and thoughtfully designed for comfort and functionality. I really liked the room size and layout because everything was conveniently within reach, making the stay feel effortless and comfortable. The housekeeping team deserves special recognition for their hard work in keeping everything spotless and welcoming. Deepu escorted us to our room upon check-in and personally checked if everything was in order, which was a thoughtful touch. Nasser also made sure our room remained clean and fresh throughout our stay. Their attention to detail truly made our experience even more pleasant. Breakfast was another highlight of our stay. There were plenty of varieties to enjoy, and the team made the experience even better. Nestor was amazing—when he learned that we were in Riyadh for a holiday, he kindly recommended tourist sites to visit and even guided us on how to use the Riyadh Metro. It was our first time trying the Metro, and it made exploring the city so much more convenient, fun, and memorable. Overall, Centro Waha by Rotana is definitely worth considering whenever you are in Riyadh. Whether you are visiting for a holiday, a quick city escape, or simply looking for a hotel with a welcoming vibe, this property offers comfort, convenience, and heartfelt service. The experience felt relaxed, warm, and genuinely memorable—exactly the kind of stay that makes you want to come back again.

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Ashrielle Lois Alicdan

5/5Google· 3 months ago

Our stay in this hotel was very pleasant. The service was outstanding, the staff were very kind, friendly, & patient with us. The room was to our expectations and was comfortable but I do have to note that the throw pillows on the couch had feathers sticking out of the pillow & they felt prickly but other than that the room was very good. Dinner service was good as well, the two people that served us were patient and were able to deliver a good service. My family and I especially thank Mr. Nestor, Mr. Vinod, & Chef Magdi for accommodating us during the breakfast service. Whatever it was that we asked for, they were able to provide. We appreciate their hard work and dedication to making our stay comfortable. Would recommend.

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Mohamed Safa

5/5Google· a month ago

had a wonderful experience at this hotel. From the moment i arrived, the customer service was exceptional. The staff were incredibly warm, welcoming and attentive, always making me feel comfortable and valued. What truly stood out was how friendly and genuine the people were. Their kindness and hospitality made my stay even more special. It’s not just a beautiful hotel, but a place where you genuinely feel welcomed and cared for. Thank you to the entire team for making my stay such a memorable one. appreciate the wonderful service and warm hospitality

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Trip.com Member

4/5Trip.com· 8 months ago

Overall, everything was excellent. However, the staff handover/communication needs improvement. When I visited the fitness center at night, there was no staff member at the counter, and I waited over 10 minutes for a towel—even though I had already informed the fitness staff earlier that morning.

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Rayan Mohomad

5/5Google· 2 weeks ago

I had a wonderful stay at Centro Waha Hotel by Rotana! The modern design, comfortable rooms, and convenient location made for a seamless experience. A special shoutout to Nasir, the Housekeeping Supervisor, for his exceptional service and attention to detail. He ensured our room was always spotless, fresh, and fully stocked throughout our stay. His professionalism and hospitality truly made a positive difference. Highly recommended.

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Kashif Sohail

4/5Google· a week ago

Overall, I had a pleasant stay at Centro Al Waha, Riyadh. The cleanliness, and delicious breakfast made my stay comfortable and enjoyable. A special thank you to Mr. Nestor and Mr Saeed in the resturant, whose kindness, friendly nature, and genuine care for guests truly stood out. My appreciation to the entire team. Hospitality at reception desk needs some improvement.

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Noor Hasan

5/5Google· a week ago

Centro Waha Hotel offers fantastic service, great rooms, and a wonderful atmosphere. Everything was smooth from check-in to check-out. ​A big thank you to Nasir, the Housekeeping Supervisor, for his outstanding care and hospitality. Nasir kept our room in pristine condition and was always attentive, polite, and helpful. It’s staff like Nasir that make a stay truly special.