A.Roma Lifestyle Hotel

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Kelley Collins

5/5Google· 3 months ago

We stayed for a conference and we were very pleased. The rooms were very clean. After we figured out the key has to be left in the slot by the door to have the ac work it was cool in the room. The staff was very friendly and helpful. The only service I would give three stars would be the pool area and restaurant. The pool was cold and difficult for older people to get on and out of. The restaurant, while it had a large selection of food the flavor was just average. The deserts were great. See photos.

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Mel R

4/5Google· 3 months ago

We had a lovely stay at A.Roma Hotel. The hotel was clean, tidy, and well maintained. It's around a 30 minute drive from Ciampino Airport, with a taxi costing €60 each way. There isn't much within walking distance, but we found the hotel's shuttle service extremely useful. At €5 each way, it takes you to both the Vatican and the main shopping district, making it easy to explore the city. The breakfast offered a good selection, and we particularly enjoyed relaxing by the pool. One small downside was that there wasn't always an attendant available to provide towels, and it would have been nice if drinking water was available by the pool, especially given the warm weather. The only other negatives for us were that the shower water was consistently too hot and couldn't be adjusted properly, and the coffee at breakfast was disappointing. Overall, we had a very enjoyable stay and would recommend the hotel, especially if you're happy to use the convenient shuttle service to get into Rome.

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Grasiela Schiavi

5/5Google· a month ago

It’s our 3rd time staying at this beautiful hotel located just outside Rome. The rooms are comfortable, clean and well kept. The spa is lush and the outdoor swimming pool is beautiful! All staff at the restaurant is so friendly! I would like to highlight the professionalism and the warm welcome from Laura at the hotel reception! She is a star! Grazie mille!

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helenrM9001TF

5/5Tripadvisor· 2 months ago

We had a great time at the hotel. Staff were great, really helpful. Lots of amenities. The pool was a decent size and plenty of chairs most of the time. We used the shuttle bus a few times which is usually available if you book at least the day before you need it. We used public transport as well and went to some of the local restaurants. Great location overall out of the city and a green, residential area.

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237traceys

3/5Tripadvisor· 2 months ago

We were booked here as part of a cruise package deal. It is a fair way from Rome but they supply transfers in to town at a cost. We didn’t use it but others complained it was busy and had to pick time slots to go out and return. |We decided to spend the day by the pool. Not enough umbrella shade and it was very hot! The pool bar was down a hill at the back a little over and priced food limited.|The rooms minimal but are lovely and clean. Bed was comfortable.|The buffet restaurant is well worth the 40€ as there is so much choice and comes with beer, wine and soft drinks. Breakfast is busy and a bit of a free for all but it was part of the deal. Cooked breakfast not so good but good choice for other breakfast choices.|I had a dispute about being charged for two bottles of wine although I only had one. Some staff were helpful directing me to reception with my issue but one of the receptionist on check out was quite rude not allowing me to explain my side! Still waiting on a refund!|Probably wouldn’t stay here again as nothing much around but the pool is lovely!…. Unless you get moaned at by a woman as we were apparently talking too loudly to a group of Americans!

TM

Trip.com Member

5/5Trip.com· 9 months ago

The service and food are good. We availed of their airport transfer to the hotel, then private transport to Roma Termini after check out. Communication was easy via email as they were responsive. Hotel is quite far from the city center, but it can easily be solved by taxi or Uber.

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paulyD7998MW

1/5Tripadvisor· 3 weeks ago

My wife and I are both in our 60s. We stayed at A.Roma Lifestyle Hotel before joining our cruise, looking forward to a holiday I had saved for throughout the year. What happened outside reception, and the lack of support we felt afterwards, has left us deeply upset. We were standing beside the wall outside reception with four new friends, waiting for the coach to take us to the ship. My wife took a photograph, returned her phone to her shoulder bag and placed it beside her. There were six of us together, yet within a few minutes her bag had disappeared. It contained our passports, her new iPhone, money, credit cards, glasses, new perfume and a brand-new pair of sunglasses. We were shocked and frightened. We continued to the ship, only to be refused boarding because our passports had been stolen. We then faced a wasted journey back to Rome. When we returned to the hotel, we asked for help. Instead, we were charged **€705 for the additional stay**, with no meaningful practical support offered to us. The staff were polite, but politeness alone was not enough when we were standing there distressed and unsure what to do. The hotel had CCTV, but when we asked for assistance with it, they refused to help. I also asked whether they could reduce the accommodation cost given our circumstances, and was told no. My wife cried for three days. Watching her suffer while trying to sort out our passports and salvage our holiday was heartbreaking. She has a pacemaker, which made this ordeal particularly worrying for us. This morning, we received a call from her hospital informing us that her pacemaker had gone into backup mode and needed immediate replacement. She is still unwell. I cannot say what caused the device issue, but this has added further fear to an already extremely distressing experience. I approached the hotel and asked why there were no visible warning signs reminding guests to keep their bags in their possession, particularly outside reception where people wait for transfers. A simple warning might have prompted us to be more cautious. Their response left me with the impression that the hotel’s reputation mattered more than warning and supporting its guests. I do not blame the hotel for the actions of the thief. I do, however, feel deeply let down by how we were treated afterwards. We needed compassion, practical assistance and some understanding of the exceptional circumstances we were facing. Instead, we felt that our distress made little difference once there was another room bill to pay. My lasting memory of A.Roma is of my wife in tears and the feeling that we were left to cope alone when we most needed help. Please keep your bags physically in your possession, even outside reception and even when standing with friends. I would hate another couple to experience what we have been through.

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Pamela Garcia

5/5Google· 3 months ago

Really nice hotel. Great service. Friendly staff. Ground and pool were really nice. Variety at the included breakfast buffet. Cool program with recycling towels/ skipping room service that gives you back euros. Really enjoyed our stay. Keep in mind it is not close to much of anything as far as tourist areas.