Hotel Delfin

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Gabe Hudson

5/5Google· 4 months ago

Hotel Delphin was a great location for us as we visited Rovinj. The service was amazing, the location was perfect. A short walk to beaches, great restaurants, and Rovinj Old Town. Our rooms were a little on the smaller size.

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Inspire39341773677

4/5Tripadvisor· 2 years ago

We stayed in room 206 for 7 nights from Sept 20-27, 2024. First of all the staff were amazing. Jon who works the front desk was probably the most wonderful, helpful and kind person I have ever come across in a hotel. My wife and I travel internationally 3 times a year so we have interacted with many people at the front desk. The two wonderful ladies Meri and Ivona who work the restaurant were also wonderful. Every morning for breakfast they were there with a good morning greeting and smiles. The breakfast buffet was very nice and had many choices including cold meats and cheeses, eggs any way you like them, seasonal fresh fruit, breads, rolls and croissants, juices, vegetables, etc. The hotel location is perfect for being in Rovinj. You exit the hotel to the right and in 10 minutes you are in the heart of the old town. Exit to the left and you have long walking paths along the coast shaded by trees. The hotel is 10 years old and showing neglect. Now for the room. They call it a garden room but there really is no garden per se but some green area with big trees and junk they store behind the hotel. The wifi signal strength and bandwidth was good. The safe in the room was not bolted down so basically useless since someone could just walk out with it. As you can see from the pictures the desk is in need of repair with a broken lamp. The bathroom though was very nice with lots of lighting, a wonderful rain shower as well as a handheld shower wand. |My biggest complaint with the room was the air conditioning. I set the room temperature at 16 degrees Celsius but it never got cooler than 23 degrees Celsius. I even had the repair guy come up and take a look and all he did was shrug his shoulders. The bed cover is a comforter which is way too heavy for a room that is at 23 degrees. So I had to sleep on top of the cover and wear running pants and shirt. The bed sheets were also not very soft from all the washing with bleach. Some of the towels in the room and restaurant were frayed showing their age. The room did have plenty of storage shelves in the closet as well as power outlets in the room but only on one side of the bed. |If it wasn’t for the wonderful staff I would have given this hotel a 3 out of 5 stars but because of the staff I raised it to 4 stars.

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Trip.com Member

4.5/5Trip.com· a year ago

Very helpful and friendly staff. Around 10 minutes walk to city centre. If you are driving, you can just park the car right in front of the hotel and the staff will park the car for you.

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Anja

5/5Google· a year ago

Had an amazing experience in Hotel Delfin. View towards sea and old city is amazing. Parking experience was well managed (they take care of it and transport you to your car whenever you want). As you can see in the other comments, staff is really friendly and helpful. Sofia on the front desk and the valet guy were amazing! They will try to help you the best they can and even more. Rooms are clean and comfortable but some touches can be made just to freshen up the space since there is a high fluctuation of people during the year and wear and tear is inevitable. The breakfast was one of the best we had in hotels, as well as the coffee from the machine. We traveled with a dog. Doggy fee was 15 €/day which is acceptable in comparison to some other hotels in the near distance. She was accepted great and we didn't have problem even bringing her to breakfast. Overall, great experience. During autumn value for money is on point. Would be glad to stay again in Hotel Delfin.

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Carla Horge

5/5Google· a year ago

Super cozy hotel, very close to the old town. We had the prettiest room, with sea view, it was very clean, modern and beautiful. Everything is just as in the pictures. The staff is absolutely amazing, they are always happy to help with anything, very friendly and professional. They have their own restaurant with super tasty food and breakfast also. Dogs are also welcomed in the hotel room and they ensure that the animal gets everything they need. We had a great time and everyone greeted us with a lot of warmth. Special thanks to Sofia who was very helpful and kind. Carla and Maxi🐶❤️

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Scott McBride

5/5Google· 4 months ago

Great location and friendly, helpful staff. Matea (sp?) at the front desk went above and beyond to get us out with an early checkout and boxed breakfast.

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Eric

5/5Google· a year ago

Room was clean and matched the listing. View was nice. It's about a 1 km walk to old town and a 1-2km walk to the beach. Parking was available but not attached to the hotel. They have you follow one of their employees to a separate lot to drop your car off then drive you back.

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F R

1/5Google· a year ago

Unfriendly reception, no assistance with luggage if not requested – especially Ms. Nita and Ms. Sofia came across as arrogant, and misleading statements seemed commonplace. The room was dirty, with stained and torn carpet, worn-out furniture poorly glued together, a musty smell from the bathroom, and signs of dampness. When it rained, water entered the room through the floor. Breakfast was far below a four-star standard: everything was cold, poorly organized, and many basic items had to be requested separately. Manager Festim handled our complaint in a disrespectful and unprofessional manner. Conclusion: This hotel fails to meet expectations in service and quality – not recommended.