L’Hotel PortoBay S?o Paulo São Paulo: Pool & Location

Name: L’Hotel PortoBay S?o Paulo
Address: Alameda Campinas, 266 - Jardim Paulista Bela Vista, São Paulo, 巴西

L’Hotel PortoBay S?o Paulo São Paulo: Pool & Location

At a glance: 5-star · Since 1994 · Renovated 2023 · 83 rooms

Near: Museum of Art of São Paulo Assis Chateaubriand · 7 min walk

Guests love: Service · Location

A stay here puts you in the center of São Paulo, a three-minute walk from Paulista Avenue and a five-minute drive from Rua Augusta. The family-friendly hotel sits seven kilometers from Allianz Parque, 2.7 kilometers from Ibirapuera Park, and 2.5 kilometers from the park's other entrance, with the Sé Metropolitan Cathedral 2.3 kilometers away and Marco Zero de São Paulo at 2.4 kilometers. São Paulo-Congonhas Airport is nearby, the Museum of Art of São Paulo Assis Chateaubriand is a seven-minute walk, and Casa das Rosas is 13 minutes on foot.

Massages and body treatments are on offer, and for recreation there is an indoor pool, a sauna, and a fitness center. This Art Deco hotel also provides complimentary wireless internet, concierge services, and babysitting, plus a shuttle that runs to the nearby beach or shopping center.

For lunch or dinner, Bistrô L'Hotel serves local and international cuisine, or you can order from the 24-hour room service. The bar and lounge is there for a drink, and buffet breakfasts are laid out on weekdays and weekends.

A business center, dry cleaning and laundry services, and a 24-hour front desk cover practical needs. Event space includes 4198 square feet (390 square meters) of conference and meeting rooms. A roundtrip airport shuttle operates around the clock, and limited parking is available onsite.

All 84 air-conditioned rooms come with minibars and LED televisions. Pillowtop beds have Egyptian cotton sheets, complimentary wireless internet keeps you connected, and digital programming is on the TV. Bathrooms feature designer toiletries and hair dryers.

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Check-in15:00
Check-out12:00
Front desk24 hr
Breakfast
Extra bedsUp to 1
French, Portuguese, Spanish
São Paulo-Congonhas Airport (CGH)
ATM

Deposit: Deposit required.
Check-in requirements: The main guest checking in must be at least 18 years old.
Children: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Amenities

Property amenities

Bar
Cafe
Restaurant
Room service
Snack bar
Golf course
Swimming pool
Children's meals available
Wi-Fi in public areas
Elevator
Smoking area
Concierge service

Room types

Double rooms
Twin rooms
King rooms
Single rooms
Suites
Business rooms
Apartments & studios

Guest reviews

4.6Excellent(1,415)

Excellent1,116
Good

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Sights near L’Hotel PortoBay S?o Paulo

Museum of Art of São Paulo Assis Chateaubriand

500 m away · Av. Paulista, 1578 - Bela Vista, São Paulo - SP, 01310-200, Brazil

(112,360 reviews)

Casa das Rosas

1.0 km away · Av. Paulista, 37 - Bela Vista, São Paulo - SP, 01311-000, Brazil

(16,846 reviews)

Sé Metropolitan Cathedral

2.3 km away · Praça da Sé - Sé, São Paulo - SP, 01001-000, Brazil

(31,158 reviews)

Marco Zero de São Paulo

2.4 km away · Praça da Sé - Centro Histórico de São Paulo, São Paulo - SP, 01001-001, Brazil

(8,473 reviews)

Reviews from

helke carvalho

5/5

Google· a month ago

It is definitely the best hotel in São Paulo! The rooms are comfortable, the breakfast has all the best things in Brasil with good quality fruits. The staff is beyond professional and has helped me with a very delicate situation with attention and care. I couldn’t be more thankful and always come back!

Response from the property

Your generous words about our rooms, breakfast and, especially, our team are deeply appreciated. We are pleased to know that the care and attention provided during such a delicate situation made a difference. Thank you for your continued trust, and we look forward to welcoming you back again. Best regards, Jorge Castelo - General Manager.

hoosnab

5/5

Tripadvisor· a month ago

Firstly the perfect area, safe & central for a short stay. Our check in was speedy, very elegant hotel. We were here for 3 nights. Our room was perfect for a short stay, clean, elegant, spacious & comfortable. We had water & complimentary teas. We also got slippers & bath robe. |The rooms were clean, eco friendly & good amenities. The breakfast was amazing, very relaxed & peaceful. Good selection, not over the limit which was good. Had for dietry requirements. A simple menu to choose items as well & just really relaxed! We loved it & the staff were so chilled & sweet. Thank you team for your hospitality. The whole staff were so friendly & helpful. |A perfect hotel for a visit to Sau Paulo for definate!

Trip.com Member

5/5

Trip.com· a year ago

Excellent hotel with very professional staff (particular thanks to Yan!), good facilities, nice rooms and a superb location! We arrived around 8am in the morning and chose not to pay to get early checkin, but the staff still kindly let us use the shower on the top floor and we had (paid) breakfast at the hotel. The breakfast had a good variety! I also used the small but good hotel gym. Plus there were some nice touches like chocolates and weather forecast each evening.

Bobby Robert

5/5

Google· a month ago

We absolutely loved our stay at L’Hotel PortoBay São Paulo. What truly sets this hotel apart is the level of hospitality. From the moment we arrived, there was a genuine attention to customer service and a feeling that the staff truly wanted to make sure we were comfortable, happy, and had everything we needed. Nothing felt forced or transactional. We genuinely felt taken care of throughout our stay. The hotel itself is elegant, intimate, and incredibly relaxing. The pool is on the smaller side, but we actually loved the peaceful atmosphere and found it to be the perfect place to unwind. And the sauna was HOT, exactly how a sauna should be! The gym is fairly small and may not have everything you’re looking for if you’re someone who works out regularly. However, there are excellent gyms just a short walk up the street that offer inexpensive day passes, so this was an easy solution and wouldn’t stop us from staying here again. We also had dinner at the hotel restaurant and it was absolutely delicious. The food, atmosphere, and service made for a wonderful evening, and I would definitely recommend having dinner here during your stay. Above everything else, it was the hospitality that made L’Hotel PortoBay special for us. There’s something wonderful about staying at a hotel where you feel like the staff genuinely cares about your experience. We really, really enjoyed our time here. L’Hotel PortoBay will absolutely be at the top of our list when we return to São Paulo. An easy five stars from us.

Filip_Crha

5/5

Tripadvisor· 4 months ago

This hotel is perfectly located just off Paulista Avenue, with a shopping center next door and plenty of restaurants within walking distance. Check-in was quick and seamless, and the staff were consistently friendly and helpful throughout our stay. We were warmly greeted every time we passed through the lobby, which made the service feel genuinely welcoming.|The room service food was excellent, and our room was very comfortable. The bed, pillows, and linens were all high quality and made for a great night's sleep. The bathroom was spacious, with a combined shower and bathtub that had strong water pressure.|While the building is a bit older, it is very well maintained and absolutely lives up to its five-star rating. We also appreciated the thoughtful touch of having power converters available in the room for guests who may not have brought their own.|Overall, we had a wonderful stay and would happily return.

The Compiler

4/5

Google· 2 months ago

The hotel is in an excellent location, close to all the services and places a tourist might need. The hotel is quiet, pleasant, and a great place to relax. The interior design is elegant and visually soothing. The staff are helpful and respond quickly to requests. I had a wonderful three-day stay and would definitely recommend this hotel.

Response from the property

We are pleased that our location, peaceful atmosphere, elegant design, and attentive service all contributed to your comfort. Thank you for your kind recommendation, and we look forward to welcoming you back on a future visit to São Paulo. Best regards, Jorge Castelo - General Manager.

kkhavajian

5/5

Tripadvisor· a month ago

There was a lady in front desk with black hair and vision glasses, probably she was the manager who spoke beautiful English; she was truly professional, classy, elegant and very sophisticated. My beloved wife Peggy got ill while we were in Amazon; this very nice lady was very kind to my wife by offering her a physician in our room. God bless her and her family.

Edouard TEIXEIRA

2/5

Google· 4 months ago

My stay at PortoBay São Paulo was disappointing and far below what I would expect from a five-star international hotel. To be fair, the staff were generally polite and friendly, and the breakfast was satisfactory for the price paid. However, there were two major issues that seriously affected my stay. First, every morning at around 7:00 a.m., I was woken up by very loud plumbing noises coming from the building’s pipework. This happened repeatedly and made it impossible to enjoy a proper night’s rest. Second, the bathroom facilities in my room had significant sanitary problems. The toilet repeatedly failed to function properly, forcing us to contact reception on multiple occasions. At times, we even had to use the public restrooms in the hotel because the facilities in our room were not usable. What was most disappointing was not only the existence of these problems, but the hotel’s response. The reception team acknowledged the issues, yet no room change, meaningful solution, commercial gesture, or compensation was offered. For a hotel that markets itself as a five-star property, this lack of professionalism and customer care is difficult to understand. Maintenance issues can happen in any hotel. What distinguishes a quality establishment is how it responds when they occur. Unfortunately, PortoBay São Paulo failed in that regard. Because of the combination of the room issues and the absence of an appropriate response from management, I cannot recommend this hotel. There are better options in São Paulo that provide a higher standard of comfort, maintenance, and guest service.

Where can I eat near L’Hotel PortoBay S?o Paulo?

For dining right at the hotel, try Bistrô L'Hotel for Italian and Mediterranean dishes, or Gastrobar 011 for cocktails and refreshments. Nearby, the Michelin guide highlights Blaise for contemporary French, Kan Suke for Japanese, A Baianeira - MASP for Brazilian, and Grotta Cucina for Italian. You're just half a block from Paulista Avenue, which is lined with restaurants and cafés, so you can easily explore more options on foot.

What is the area around L’Hotel PortoBay S?o Paulo like?

The hotel sits in Bela Vista, right by Paulista Avenue, so you are in the middle of the city's cultural and dining scene. The Museum of Art of São Paulo Assis Chateaubriand is a 7-minute walk, and Casa das Rosas is 13 minutes away. The neighborhood has a strong Italian heritage, with plenty of restaurants, cafes, and shops along the avenue. You are also close to the Brigadeiro and Consolação stations, making it easy to explore further. The area feels lively and walkable, with museums and green spaces like Ibirapuera Park a short trip away.

How do I get to L’Hotel PortoBay S?o Paulo from the airport or main train station?

The hotel sits on Alameda Campinas in Bela Vista, half a block from Paulista Avenue and about 100 metres from Trianon-Masp metro station on the green line. From São Paulo-Congonhas Airport (CGH), the drive is roughly 10 km, and the hotel offers an airport shuttle you can arrange in advance. A taxi or ride-hailing car from the airport is the simplest door-to-door option. If you arrive by metro, get off at Trianon-Masp and walk the short block to the hotel. The green line also connects you onward across the city centre.

What's there to do near L’Hotel PortoBay S?o Paulo in the evening?

In the evening, you can start at the hotel's own Bar and Gastrobar 011 for cocktails, or the Restaurant and Bistro L'Hotel for a meal. The Museum of Art of São Paulo Assis Chateaubriand is a 7-minute walk away, and Casa das Rosas is 13 minutes on foot, both nice for a stroll after dark. The area around Paulista Avenue, just half a block away, has restaurants, bars, and stores to explore. For a longer evening outing, Ibirapuera Park is 2.5 km from the hotel, a short ride away.

Is L’Hotel PortoBay S?o Paulo a good base for exploring São Paulo?

Yes, L’Hotel PortoBay São Paulo is a great base for exploring the city. The Museum of Art of São Paulo Assis Chateaubriand is just a 7-minute walk away, and Casa das Rosas is 13 minutes on foot. For farther sights like Sé Metropolitan Cathedral (2.3 km) or Ibirapuera Park (2.5 km), you can take a taxi or ride-hailing service. The hotel is also near Brigadeiro and Consolação stations, making it easy to reach other parts of São Paulo. You can enjoy the hotel’s own restaurant and bar after a day out.

L’Hotel PortoBay S?o Paulo

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