Jyozankei Daiichi Hotel Suizantei

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terra

5/5Google· 3 months ago

Rooms clean, modern with Japanese set the best I have ever stayed among different onsens. Food and bakery delicious and serves different desserts throughout the day Onsen - my top choice is the outdoor on the 2nd floor. The surrounding area - we visited in June and not crowded, surrounded by mountains. Saw brown bear sighting signs on the street. Will be back! From US! Forgot to mention the private onsen for a fee. We saved it for the next visit

HC

Hana Cho

5/5Google· 3 months ago

We had a truly memorable stay at Jozankei Daiichi Hotel Suizantei. The onsen water was wonderful — my skin felt noticeably smoother after bathing. Surrounded by mountains, the hotel must be beautiful in every season, and summer had its own peaceful charm. The best part was the food. It was the best traditional Japanese-style meal I had during this trip, and one of the best meals I’ve ever had during an onsen stay. Everything was fresh, well-balanced, and the pickled vegetables were especially unforgettable. I also loved the lounge offerings, bakery items, evening drinks, and small bites. We enjoyed it so much that we booked our next stay while we were still there. The only small downside was that English communication was a bit limited, but overall it was a wonderful experience.

TL

Than Le

5/5Google· 3 months ago

We had a very relaxing stay. The in room open air onsen bath was perfect! We booked the Japanese style room; it was quite spacious and comfortable. The staffs were very nice. Food was ok, but the room and private onsen were well worth it! Also make sure to order some desserts from their restaurant in advance to pick up the next day; it was delicious!

AL

Afj L.

4/5Google· 2 months ago

We stayed 2 nights here ryokan style with breakfast and dinner included. Generally things are ok, although dinner took about 2 hours to finish which was quite slow. Food are decent, not something impressive. We do like the open bar though at lunge area. All day drinks available and alcohol options available 7pm - 9pm something like that. Room are spacey and private onsen is nice.

DH

Donna Victoria Ho

5/5Google· 4 months ago

I can't get enough of this place 😭 The hotel was spacious and beautiful, staff were genuinely helpful and friendly. Their dinner is fixed at 6.30pm so make sure you don't eat too much before that because their dinner courses were fantastic. We were so full by the end of it and the staff who served us was so sweet and funny, despite saying her English is not great, she tried her best in communicating with us and explaining the dishes. When you're away for dinner ,they would make your beds in your room so that you could come in and relax after the dinner. Very thoughtful. Our room has a private onsen with forest view and it was nice and clean. Don't miss out on their all day treats! They differs from 3 or 4 different time slots. Breakfast, tea time and night snacks with free flow alcohol. The snacks were so good too. Don't miss out their baked goods! They have free tea and biscuits in the room. Remember to try the sable! I ended up buying all the flavours at their souvenir shop 🤣 Breakfast was amazing too. To be honest, I hope I could come back again, it was definitely the highlight of my Hokkaido trip. Jozankei itself is beautiful and chill too. One day probably isn't enough 🤣 They gave us a small souvenir with handwritten message because it was my birthday trip. It was very sweet of them. Thank you so much for the team for taking care of us ❣️ Note: they have free shuttle bus from Sapporo, remember to book online in advance for the return trip because it's limited.

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Tom

1/5Google· 5 months ago

Shitty attitude, service is terrible. Worst in Japan. First, assign the wrong room and leave us in the wrong room for 3 hours. We approached the front desk and finally got the correct room 4 hours after checking-in. No apology. Then, they also assigned the wrong dinner restaurant. Went to the restaurant and got denied, went back to the front desk and then rerouted to another "inferior" restaurant. Again, a lot of excuses, no apology, no compensation. Stay away from these so called "famous" hotels.

RS

Randy So

3/5Google· 5 months ago

Hotel is nice, just a bit far from everything. Onsen is in every room and felt great; only thing that was lacking was the meals. The food was nothing special and at sometimes felt odd in the combinations.

LT

Lisa T

5/5Google· 7 months ago

Excellent stay at Jyozankei Daiichi Hotel Suizantei. The service was outstanding and the staff were very accommodating, especially adjusting dinner and breakfast for my dad who doesn’t eat raw food eg subbing sashimi for boiled king crab The kaiseki dinner was delicious, note there are different tiers of this when booking. We loved the many complimentary snacks and the free bar in the evening! Free parking opposite the hotel was very convenient. Our room had a private onsen, and there were also many public baths to enjoy. A very relaxing and memorable stay — highly recommended!