Hilton Garden Inn Seattle Downtown

AC

Andy Coles

5/5Google· a week ago

Great location, wonderful staff and very nice rooms. Some people have said the breakfast is a bit overpriced but we found it ok. It was pretty good value when you compare it to breakfast in some of the cafe's in the area. It's pretty central and it's about a twenty minute walk to Pike Street market and Waterfront. We've really enjoyed our stay here at Hilton Garden Inn in downtown Seattle and recommend if you want good value with a central location.

SG

Sofia Garcia

2/5Google· 3 months ago

Our stay had several avoidable issues that made it much more stressful than it should have been. At check-in, there was a payment issue related to our employer’s payment method. That part wasn’t the hotel’s fault, and I understand that. However, the staff offered very little assistance while we tried to resolve it. It was late at night, and one of us spent quite a while outside the hotel on a laptop and phone trying to work through the issue. It would’ve been a thoughtful gesture to simply invite us to sit in the lobby while we sorted everything out. Housekeeping also wasn’t consistent. We were told the room would be serviced every other day, but the first scheduled service was completely missed. We had to go to the front desk ourselves to request clean towels and have the trash removed. They corrected it the next day, but it shouldn’t have been necessary. The biggest frustration came after checkout. Parking charges that were supposed to be removed from the bill weren’t fully removed, and an extra day of parking was still listed on the receipt. That error caused the reimbursement request to be rejected, which meant another phone call to the hotel and another corrected receipt before we could resubmit everything. None of these issues alone would have led to a poor review, but together they reflected a lack of attention to detail that I wouldn’t expect from a Hilton Garden Inn. The staff was polite, but the overall service experience didn’t match the standard I associate with the Hilton brand.

ŁB

Łukasz Bargiełowski

4/5Google· a month ago

Hotel is a bit old and could use some renovation, but the room was clean and staff were helpful and very friendly. It has a small gym with basic equipment. Bar looks ok should you want to use it. Pleasant lobby with fireplace. There is some convenience store next door which is useful. Location is a bit away from downtown but walking distance. Overall it was a good stay.

G

gak1968

4/5Tripadvisor· 2 months ago

We stayed at the hotel for three nights as part of the tail end of our vacation. The hotel is in a great location. Mile walk to Pike Street and a mile walk to the Space Needle. The room was very clean and was equipped with a fridge, microwave and coffee maker. The shower was adequate. Like most hotels, they had soap and shampoo dispensers. The bed was very comfortable. The only negative regarding the room was the loud air conditioning unit. We asked to have it looked at, but they were unable to fix it. The pool and gym were very nice. The gym had a peleton, free weights and a weight machine along with the standard treadmills. If you can help it, do not park at the hotel. Their daily rate was ridiculous. Use Spot hero to find a cheaper parking spot nearby. We did.

TK

Tracy King

4/5Google· 2 months ago

We had a great stay at the Hilton Garden Inn Seattle! The location is excellent and very convenient for exploring the city. It’s within walking distance of Pike Place Market, the convention center, and public transportation, making it easy to get around without needing a car. One of our favorite finds was the Metropolitan Cafe right next door. They serve breakfast, lunch, and dinner, and it’s a great option if you don’t want to spend an arm and a leg on breakfast at the hotel. Overall, we really enjoyed our stay and would definitely recommend this hotel to anyone looking for a convenient location in Seattle!

JB

Jake Byman

4/5Google· a month ago

Decent hotel in Seattle. The room was clean, and the hotel itself was reasonably priced, and in a good neighborhood. It had all the amenities we needed, and the water pressure in the shower was great. My only complaint was that my room was "upgraded" to one with a "deluxe bathroom", but the "deluxe" bathroom was identical to every small hotel bathroom I've been in, so I was confused. Overall would recommend!

BG

Betsy Griffith

3/5Google· 2 months ago

Overall a nice option in downtown. The staff were friendly and helpful. The room was clean. The common areas ( the pool) was well maintained. My biggest complaint is a lack of security. The elevator has a sign requiring key card to reach room levels but the elevator operated to all floors with out keying in. As a woman traveling that is a concern. My most glowing recommendation- the air conditioning is aggressively cold. The last couple hotels I’ve stayed in (all Hilton brands) were like warm. I love a cold room.

SP

Soon Park

4/5Google· 4 months ago

Our family (2 adults and 2 kids, ages 8 and 6) stayed here in June while attending a World Cup match. The hotel is a bit of a walk from the downtown core, but it was manageable for us. The staff were very friendly and always willing to help with anything we needed. The property was fairly clean, though I'm not sure how old the hotel is. We didn't get a chance to use the gym or pool because we were busy, but we had a quick look and both seemed nice. Overall, we were very satisfied with our stay. If you're looking for a good value option and don't have a large hotel budget, I'd definitely recommend it. If budget isn't a concern, I'd probably choose somewhere a little closer to downtown next time.