Hotel Cetina Palacio Ayala Berganza

Response from the property

Thank you very much for taking a few minutes to review your stay with us. We are very happy to read that everything lived up to your expectations. We hope you enjoyed your stay with us and our beautiful city. See you next time!

Response from the property

Thank you so much for your wonderful review. We are truly delighted to hear that you had such an incredible stay with us. Knowing that our warm welcome made you feel at home from the very beginning is one of the greatest compliments we can receive. We are also pleased that you enjoyed your room, found it comfortable and well-equipped, and that the cleanliness of both your room and our common areas met your expectations. It is especially rewarding to know that the service you received was exactly what you were hoping for. Our entire team works hard every day to provide memorable experiences, and your kind words mean a great deal to us. Thank you as well for recommending our hotel. We sincerely hope to have the pleasure of welcoming you back to Hotel Cetina Palacio Ayala Berganza very soon. Kind regards, Hotel Cetina Palacio Ayala Berganza

Response from the property

Thank you very much for your wonderful review and for sharing your experience with us! We are delighted to hear that you enjoyed your stay and, especially, that you appreciated the warm welcome from our team and our recommendations for exploring the area. We are also pleased that you found your room spacious and the bed comfortable. Our location allows guests to enjoy the convenience of being within easy walking distance of Segovia’s main attractions while offering a quieter atmosphere away from the busiest streets. It was a pleasure to have you as our guest, and we sincerely hope to welcome you back to Hotel Cetina Palacio Ayala Berganza on your next visit to Segovia! Warm regards, Hotel Cetina Palacio Ayala Berganza

Response from the property

Dear Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed your stay, especially the cleanliness of the room, our patio, the breakfast buffet, and the service provided by our reception team. We also appreciate your suggestion regarding the TV, and we will certainly take it into consideration as we continue improving our facilities. It is wonderful to hear that everything was to your liking. We hope to have the pleasure of welcoming you back to Segovia and to Hotel Cetina Palacio Ayala Berganza in the near future. Kind regards, Reception Department Hotel Cetina Palacio Ayala Berganza

Response from the property

Thank you very much for your wonderful review and recommendation. We are delighted to hear that you enjoyed the unique character of our historic palace, the spacious and comfortable room, and especially the exceptional service from our team. We are also pleased that you enjoyed our breakfast buffet. We appreciate your feedback regarding the prices and will take it into consideration. We hope to welcome you back for another great experience very soon. Kind regards, Equipo Cetina Segovia