Home Inn (Shanghai Lujiazui, Pudong South Road)
2.0-star · No. 1758 Pudong South Road Lujiazui and New Int'l Expo Center Pudong
4.7(86 Google reviews)
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X6379WZ_
5/5
Tripadvisor· 2 months ago
Tripadvisor· 2 months agoThe stay was wonderful. The room was clean and comfortable, with a small dining area and a beautiful view of the city. The breakfast was delicious and varied, and all of Shanghai's main attractions—the Oriental Pearl Tower and the Bund—could be seen from the window. The hotel's location is very convenient, allowing you to reach the main attractions on foot. The hotel staff is friendly and ready to help with any situation. I'd especially like to mention Anna Luo, who helped us with a difficult check-in situation when we couldn't do it ourselves. She accompanied us every step of the way, even calling the airline's call center herself and working on resolving the issue until we received a positive response. Plus, you can purchase exclusive, elegant souvenirs for your partners, which you won't find in the city itself.
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Discover06257555829
5/5Tripadvisor· a month ago
Tripadvisor· a month agoWe stayed at the Hilton Garden Inn Shanghai Lujiazui for six nights and had a truly wonderful experience. The service and hospitality was outstanding from beginning to end. Every staff member made us feel welcome and genuinely cared for throughout our stay. Iris Zhao and many others on staff were incredible. The managers run a great operation here! The hotel is sparkling clean- housekeeping and room service is top notch! Every employee was amazing! Breakfast in the restaurant was a highlight each morning because of the service staff that takes great care of the guests. they have fresh delicious food with a good variety. It was the perfect way to begin each day. The hotel was comfortable, inviting, and exceptionally well managed. We greatly appreciated the staff’s attention to detail and commitment to making our visit memorable. We would absolutely stay here again and highly recommend this hotel to anyone visiting Shanghai!
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Lachlan00
4/5
Google· 5 months ago
Google· 5 months agoThe hotel is situated between floors 23 - 38 on a highrise building in Pudong. If you are lucky you can get a great view of the Shanghai tower from your room. There is a subway station right outside this hotel which makes transport very convenient. There are also a large number of stores and restaurants located around the bottom of the building. The room layout was great and the bed was very comfy. Cleaning was carried out daily to a high standard. The room was also very spacious and had a lovely window so we could enjoy views of the city. The gym had quality equipment and is great for getting a workout in with great views day and night! Areas for improvement: -Check in process was a bit tricky as the English skills of the staff weren’t great so there was some confusion (I know - it’s in China!). They couldn’t get the card terminals to work so I had to resort to using Alipay to pay the hotel fee which meant I wasn’t able to charge to my credit card. -WiFi was terribly slow and became almost unusable on most apps / internet. I don’t know if this is down to the hotel network, or part of the wider China internet policing. -The shower cubicle in our room stunk of cigarette smoke as a previous guest had clearly been smoking in the room. -Shower temperature was barely hot at times and never got up to a high enough temperature to fully enjoy and relax in.
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georgekD8565GE
5/5Tripadvisor· 2 months ago
Tripadvisor· 2 months agoMy stay at Hilton Garden Inn Shanghai Lujiazui was amazing. The service provided by the staff was excellent throughout my stay. Everyone was friendly, welcoming, and handled their duties with great professionalism. I would especially like to recognize Anna Luo for her outstanding service. She has an excellent attitude, is very professional, and clearly knows what she is doing. Her warm and helpful approach made my experience even more enjoyable. Thank you to Anna and the entire team for the wonderful hospitality. I truly appreciated the excellent service and look forward to staying again
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MicroO
5/5Google· 6 months ago
Google· 6 months agoThe hotel was one of, if not, the CLEANEST Hilton I have stayed in. The rooms were spotless and the service provided by the staff were amazing. The management of the hotel is super good. The hotel is at the top floor of the building. Amazing view of the entire city underneath and the 3 tallest building in Shanghai. A delicious breakfast with so many options. The hotel has a 24/7 FREE laundry room and a gym with dumbbells, treadmills, cable machine, kettlebells, and a punching bag (for the boxers). Located in the move CONVIENT area, right outside the a metro station that has 2 lines, and a 5 min walking distance to ANOTHER metro station with 3 different lines. 3 different shopping malls all within a 2 mins walk, a super convient location and would 1000% recommend staying here!
TM
Trip.com Member
5/5
Trip.com· 4 months ago
Trip.com· 4 months agoWe only stayed one night at Hilton Garden Inn Shanghai Lujiazui, and honestly, we wish our travel plans had allowed us to stay longer.When we first walked into the hotel, we were greeted by a fresh and pleasant scent that immediately made the space feel welcoming and relaxing. It may seem like a small detail, but it really set the tone for the stay.The highlight was definitely the view from our room. It was absolutely spectacular. We had originally planned to visit the Bund, but after seeing the Shanghai skyline from our room, we didn't even feel the need to. The view was that impressive.The service was excellent throughout our stay. The hotel received our luggage before we arrived and helped us arrange luggage shipping afterwards, which made traveling much easier. All of the staff we interacted with were friendly, professional, and welcoming. We'd especially like to thank Miss Wang, who was incredibly helpful and made sure everything went smoothly during our stay.Overall, everything felt effortless from check-in to check-out. Between the amazing view, the welcoming atmosphere, and the excellent service, this ended up being one of our favorite stays of the trip. We were genuinely sad that we only had one night here and would gladly stay again the next time we're in Shanghai.
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Aleksandra
5/5Google· 2 months ago
Google· 2 months agoThe customer service is truly outstanding. The girls are incredibly kind, friendly, and welcoming. I would especially like to mention Ana Luo, who absolutely won my heart. She was extremely helpful, professional, and genuinely attentive throughout my experience. I was also very impressed by her excellent English, which made communication incredibly easy and comfortable during my stay in China. Ana, thank you for making my experience so special!
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Brianna Villa
5/5Google· 2 months ago
Google· 2 months agoI have never had such great service at a hotel. They accommodated adapter converters, afternoon tea, and the staff spoke English and were the kindest I’ve ever come across. The room attendants were so attentive and kept things sparkly clean. The convenient store at the bottom floor was perfect for cheap and favorited souvenirs. There are also mall stores and tons of restaurants inside this hotel and surrounding areas. I would recommend this 10x over. Just note it’s a 15 min didi from bund but has so much walkable area for food, entertainment, and more.
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