Citadines Connect Sydney Airport

TM

Trip.com Member

5/5Trip.com· 6 months ago

We spent one night here after we had arrived into Sydney. Loved the easy check in, the place is a hidden gem, the top floor with reception and dining area is great. You watch planes take off and land while having something to eat and drink. Its a smart use of space and convenient from the airport. Staff are lovely and we got parking too. Loved our stay. Will definitely come back.

T

TalkingTravel

4/5Tripadvisor· 3 months ago

Citadines Connect Sydney Airport is well located approximately 10 minutes by foot from the Sydney Domestic Terminal. Its convenience to the airport makes it ideal as a nightly layover option between flights, or a comfortable stop pre/post a scheduled flight. I have stayed at this property on a few occasions previously, but also often choose to stay at a neighbouring property. My stays at Citadines Connect Sydney Airport have each been comfortable, and is always toward the top of the list of hotels I look to stay at when transiting via Sydney. I have reviewed this property previously and, simply put, what I have said prior still stands. I do note that soundproofing is minimal at this particular property, but what is an airport stay without a little noise, right? The panoramic penthouse floor which houses reception, the convenient “grab and go” market and the top-floor bar set it apart from other properties. It’s a unique feature (perhaps also a slightly confusing one for newcomers), but it welcomes guests with a scenic outlook overlooking the airport. I’ve never been to another hotel where I’ve ventured to the penthouse floor to check in, but it really does take full advantage of that airport view. The rooms are comfortable and adequately furnished with all of the necessities. The decoration and colour scheme provides for a less “clinical” atmosphere common to most hotels. Due to the limited time I had between flights, I did not get to take advantage of the gym this time. From memory, the gym was reasonably well equipped given the small size of the space, however lacked any significant strength training equipment such as cable machines, and apart from some weighted barbells and hex dumbbells, it was mainly cardio-equipped. Ultimately, the bed was comfortable, and the property offered value for money. Having stayed in a “Business Class” Room this particular stay, the room was larger than their economy counterpart, and features a corner window with great views of the airport. The only minor, knit-picking feedback I have were that the air conditioning was master controlled and locked to heat (I cannot sleep with heat on), and I had no option to turn on a fan-only mode. The tiles in the bathroom also creaked (sorry to my under-neighbours at 4am in the morning if you heard), and the tile immediately below the shower head had water trapped below it you could hear slosh about when you stepped on it (in a completely dry shower - before use). The USB charging ports either side of the bed also did not work. All things considered, these are very minor in the grand scheme of things, and I managed a comfortable stay for my one night. I do also have a further upcoming stay booked, also in a business class room. I’m sure it will be equally as comfortable (and this time, I will have the opportunity to make use of the amenities in full).

M

Muzzie

1/5Google· 4 months ago

Definitely not worth the money. 1/5. 😤 I booked this property expecting the facilities advertised on the website, but the reality was completely different. The website clearly states that rooms are equipped with Netflix, yet Netflix was not available or working in my room. Advertising amenities that guests cannot actually use is misleading and unacceptable. To make matters worse, there was no complimentary bottled water in the room and no bathroom slippers provided. These are basic amenities that many hotels offer as standard, especially at this price point. The TV remote was also not functioning properly, making it even more frustrating to use the in-room entertainment. When I tried to contact reception for assistance, the room phone was not working either, leaving me with no easy way to report the issue. Apart from the location, which was the only positive aspect of this stay, everything else was a disappointment. The gap between what was advertised and what was actually provided was unacceptable. I feel misled as a customer and would not have booked this property had I known the true condition of the facilities. Management should either provide the amenities they advertise or stop making claims that do not reflect the actual guest experience. This felt more like false advertising than hospitality.

GA

Guilherme AdC

4/5Google· 3 months ago

Nice hotel just a stone's throw away from the airport. Great for a night before a long flight or red-eye. The only thing that was a bit misleading was the info regarding the shuttle. It is not free although reasonably priced at AUD15 as of July 2026. The reception floor offers good views of the airport. It is silent and the room was comfortable.

AD

Akimi Dekita

5/5Google· a month ago

I stayed here for one night on a business trip. The location is very convenient, as it is close to the airport. The young gentleman at the reception was very friendly and welcoming. After a long flight, his warm and helpful service made me feel at ease, which I really appreciated. There is also a workspace on the top floor where you can comfortably work on your laptop, which was very convenient for a business trip. I had a pleasant stay and would definitely stay here again if I have the opportunity.

LC

Lynelle Connelly

5/5Google· 2 months ago

Always a pleasure to stay at Citadines Connect. Stayed before and after our flights. Rooms are comfortable and clean. Location is great, so close to the airport. They cafe on the top floor is so convenient. Until next time...

MC

Minx Chique

4/5Google· 2 months ago

First up, reception is on the top floor (PH) in the lift (signs on the ground floor was hard to see), wonderful use of the view up there and location is great. My friend and I stayed here overnight for an early flight, and it was very convenient. I had to minus one star because the room my friend and I stayed in, the power points beside the bed was broken (two points, which maintenance should check out, I think we were in room 604) and the food was not that great at the restaurant (pizza was meh). Room was comfortable, bed was good. Staff was all very lovely: friendly and helpful.

UW

Una Wu

5/5Google· 7 months ago

Citadines Connect Sydney Airport is in an excellent location, it is very close to the airport and within easy reach of Mascot Station (T8 line). The views from the hotel, especially the rooftop area, are absolutely stunning and perfect for plane spotting! While the rooms might feel compact to some, I found them well-designed and perfectly adequate for a comfortable stay. The paid airport shuttle service is incredibly convenient and reliable. Another huge plus is the neighborhood: there are plenty of Asian markets and fantastic restaurants nearby. Highly recommended for anyone wanting a stylish and convenient stay near the airport!