Casa Bassa

LC

Lorenzo Caviola

4/5Google· Edited 2 months ago

We had a fantastic stay at Casa Bassa Hotel in Valencia! The location is excellent, especially if you want to explore the city, the beach and the main attractions without any hassle. The hotel itself is modern, stylish and very clean, with a relaxed and comfortable atmosphere. The room was beautifully designed, well equipped and kept in excellent condition throughout our stay. The staff at the hotel were generally friendly, helpful and welcoming, and everything felt well organised and professional. However, the breakfast experience could definitely be improved. The selection is quite limited, and unfortunately the service was very slow. On several occasions, we received the wrong food, and some of the staff seemed annoyed or unmotivated, which did not really match the otherwise high standard of the hotel. Apart from the breakfast service, we really enjoyed the overall atmosphere of the hotel and would definitely consider Casa Bassa again for another stay in Valencia. Great location, beautiful design, comfortable rooms and overall very good value for money. With some improvements to the breakfast selection and service, the experience could be even better.

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25yuef

1/5Tripadvisor· 8 months ago

This hotel ruin my whole stay at this city. Firstly they confirmed they have 24h reception and they close the door which can not be opened by your room card so you can not come back late with freedom! moreover breakfast with no variety you need to wait 20min to be served. And the inner room with no real window and strange oder maybe not good for health as hotel recently renovated

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Alex Carmanico

5/5Google· 3 months ago

My parents recently stayed here to celebrate both the completion of the Camino and their anniversary, and I couldn't be more impressed with the experience the staff created for them. Before their arrival, I reached out to arrange a bottle of champagne in their room as a surprise. The staff responded incredibly quickly, and not only did they organize the champagne, but they also went above and beyond by decorating the room to make the occasion even more special. That thoughtful gesture meant so much to all of us. While I didn't stay at the property myself, my parents absolutely loved their room and the location. Based on my own interactions, I can personally say the staff were exceptional—especially Ana and Sarah. They were kind, attentive, and genuinely cared about making my parents' celebration unforgettable. Thank you for making such a meaningful milestone so memorable. 10/10—I would absolutely recommend staying here!

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Tara

5/5Google· 5 months ago

I have no words to say how wonderful the staff is here. Especially Anna and Sarah but everyone one great. Really accommodating! The rooms were nice. Location you can not get better on the beach and the neighborhood behind 8 min away with amazing local restaurants.

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Melis Tukel Sunbul

3/5Google· 3 months ago

Casa Bassa Hotel has a fantastic location right on the beach. The rooms are stylish, comfortable, and well designed. The restaurant was definitely the highlight of our stay—the food was excellent and absolutely worth trying. However, because the hotel is so close to the port, the sea wasn’t as clean as we had expected. The biggest disappointment was the reception. Apart from saying hello at check-in and goodbye at check-out, they didn’t add much value to the experience. We asked for basic information about the beach, and they couldn’t help. The restaurant staff were professional, but overall, don’t expect a particularly warm or personalized level of hospitality. A beautiful place to stay for its location, rooms, and restaurant, but the service could be much more attentive.

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Pat Fink

1/5Google· 6 months ago

Nice cute hotel! BUT: It's Valencia's party area!! one open air club next to the other! Stayed on the weekend. Super noisy, did not sleep for 2 nights - hoped we could rest at a nice hotel on the beach - music goes until 4 and started at 8 on Saturday. Earplugs and closed windows do not help. Beds are very short not 2m - being 190 - is uncomfortable. Would not stay again - sorry but honest!

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Gunnar Elgcrona

1/5Google· 3 months ago

The staff is completely ignorant. Booked a table to see football. When we came there was no table reserved. They closed before closing hours so we could not se the last 2 minutes of the game. We had dinner for 120 Euro and the tuna was overcooked. Watch out for this tourist trap!

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Ivan Rozman

1/5Google· 2 months ago

We came to this restaurant for breakfast. The young waitress was very unfriendly and didn’t speak English. We were given a menu only in Spanish and had to get an English one ourselves. The food seemed very unhygienic and wasn’t tasty. The windows were dirty, as were the plates the food was served on. It’s really not worth coming here—avoid this place if you can.