Senator Parque Central Hotel

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Rob Barnard

5/5Google· 3 months ago

I recently stayed here for two nights and, having stayed at the hotel a few years ago, I was looking forward to returning. My previous visit left a fantastic impression, with a bright, spacious room at the front of the hotel that was impressively well soundproofed despite overlooking a busy road. This time I was allocated a room at the rear of the hotel. It wasn't quite as well soundproofed, and there was some noise from the nearby school during the day. However, as I was out exploring for most of the day, it wasn't really an issue. As a solo traveller, I was pleasantly surprised by the size of the room, which contained both a large double bed and a single bed. The room had everything I needed, was spotlessly clean, and although a few areas are beginning to show the inevitable signs of wear and tear, it remained comfortable and well maintained. The included breakfast was more than adequate and provided an excellent start to even the busiest days of sightseeing. What really sets this hotel apart, though, is the staff. Every member of the team I encountered was friendly, welcoming and genuinely cheerful. Their smiles never felt forced; they seemed genuinely happy to be there, which creates a wonderful atmosphere throughout the hotel. The location is also excellent. A short walk in one direction takes you into the heart of the city, while a short walk in the other leads you to the Science and Arts complex, making it an ideal base for exploring everything the area has to offer. While my expectations were perhaps raised by the excellent experience I had on my previous stay, I still thoroughly enjoyed my visit and would happily stay here again.

TM

Trip.com Member

3.7/5Trip.com· 3 months ago

Wonderful reception & bar staff. Excellent cleaning staff. Bed mattresses are too hard for comfort. No outdoor seating. Overall good but would not stay again as I like an outside space (terrace) for a coffee. Also, a smart TV with streaming services would have been well received.

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traceyh747

5/5Tripadvisor· 4 weeks ago

Excellent hospitality! I stayed here for my birthday, and the team surprised me with top-tier service. On my third night (which happened to be my birthday) , I returned to my room to find a bottle of sparkling wine waiting in a chill bucket, alongside a beautiful small cake and macaron. The attention to detail and welcoming atmosphere made for an unforgettable celebration. Thank you to the staff for making me feel like a VIP!"

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Simone Waters

5/5Google· 2 months ago

I loved my two nights staying in this elegant hotel!! Everything was impeccable and the staff was very helpful and professional. Thank you Maria, Patricia and Victor! I appreciated the bottles of water in the mini bar and the bathroom that looked like brand new. I enjoyed my view from the 6th floor and the heavy traffic didn’t bother me at all. Once the window is closed you can’t hear a thing. The location is splendid and walking distance from the train station and to the City of Arts and Sciences. The room had everything I needed and the only comment I will make is that it deserves better mattresses. Dear hotel manager, thank you for doing such a great job at wonderful Senator Hotel!!

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B1953PQadams

5/5Tripadvisor· 2 months ago

The hotel was perfect and had everything we needed. Rooms were spacious and comfortable, and cleaned daily. The value was exceptional, given the Gay Games was on in the city. Perfect location to get to the city quickly. We also happened to win gold in the Football at the Gay Games whilst staying here 🏆

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Robert Koch

1/5Google· Edited a month ago

I posted this quote below after staying one night in the hotel out of 11 nights total. Our room was so warm that I had to go to the front desk Everyday to have them lower the Air-Conditioning that they preset at a high temperature and told me it was a law in Spain that they couldn’t lower it but yet they still came to the room and lowered it, it only stayed that way for about two hours, then in the middle of the night they would shut it off, I struggled with this throughout the whole stay. The other issue we had was the curtains falling off of the ceiling. They came unscrewed and we could not shut our shades for the last three nights and maintenance never showed up. From the first day when I posted the review below things changed in a hurry, I got a long letter from the manager of the hotel, saying. We responded every time you complained, which was 14 times on our 11 day stay, they did not respond every time and they never addressed us being able to shut the curtains. I would recommend you stay somewhere else, the furniture is old. The gym is an absolute joke, there are four weights in the gym and it’s about 90°. Do yourself a favor and stay at a different property, not sure how they got four stars I wouldn’t give it one. That being said, the front staff at the desk were friendly, it wasn’t their fault and I know they felt badly getting all the complaints that they were getting on a daily basis from just about everyone we talked to staying in the hotel. I won’t go on, but there was also an issue with the elevators being stuck or not working throughout the entire stay. I probably took the stairs to the seventh floor at least 10 times, again they never addressed the issue. Again, this quote below was after the first night “This hotel is amazing, the maintenance man came up to our room at 10:15 PM to fix our Air-Conditioning.” Horribly old smelly hotel.

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Richard

4/5Google· 6 months ago

Just had a 4 night stay here. The room was excellent; large, nicely decorated and with a comfortable bed. Housekeeping standards were very good and it was nice to discover some water in the fridge. The breakfast buffet is well set out and varied each day with welcoming and attentive personnel. My only slight criticism is that the hot food was at best tepid which was disappointing because there was a nice variety. Pastries, cheeses and meats were all tasty and appetising. Location is on an enormous roundabout but I wasn't troubled by any traffic noise (except on the day of a taxi strike when hundreds of them were hooting their horns at the same time!) and it is a 2 minute stroll to the nearest bus stop (number 8 takes you to the Plaza del Ayuntamiento past the Estación del Norte and so into the heart of Valencia). Nearby Cuba and Sueca streets boast a wide variety of restaurants, bars and cafés and are about 5 minutes away on foot. The hotel was able to recommend open restaurants on the Sunday evening when I arrived as many do not open on Sunday or Monday. The hotel café was convenient with a good range of food and drink at reasonable prices. It was good that it stays open until late in the evening even after the kitchen closes (at 11pm I think?). Overall a pleasant stay in a welcoming hotel that is quite close to the heart of Valencia.

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Iliketoeatout74

5/5Tripadvisor· 4 weeks ago

Excellent hotel for a convenient base, our room was very clean and there was a wonderful housekeeping team who were great at their job. It’s very central for lots of different places, not too far to walk to the old town, plenty of food places there, and it’s even more beautiful at night.|Being English, I was worried that I wouldn’t be able to have a cup of tea, but a kettle was provided, along with tea/coffee making facilities, even though I brought my own t-bags! We didn’t find anything wrong with our room, the air conditioning was a life saver, everything worked fine, and neither did we have much dealings with the staff, because we were too busy enjoying València to be nit picking about silly things! Wonderful hotel, which we will definitely be staying in, if we ever come back to Valencia. Thank you!